The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

The encryption and the security standards are valuable.

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

I have been using the solution for the past six years.

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

The product is a bit cheaper than some solutions. It depends on the type of load.

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.

The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.

While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.

We have been using Barracuda CloudGen Firewall since 2016.

I rate the platform’s stability a nine out of ten.

We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.

The platform’s technical support services are good. We refer to a published guide in case of errors.

I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.

We have been using the platform for a few years now. So, the initial setup process is simple for us.

The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.

We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.

Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.

I recommend it to others and rate it an eight out of ten.

We use the solution to secure network infrastructure.

The solution provides essential security features to protect our customers' applications.

The solution has the best security features.

The solution's interface is complex at the moment. It could be more user-friendly.

We have been using the solution for four years.

The solution is very stable. I haven't seen any downtime in the past two to three years.

I used Cisco Secure Firewall earlier.

The solution's initial setup process is easy. It requires a team of five to execute the deployment.

We implement the solution with the help of Barracuda partners.

The solution's price is affordable.

We are evaluating Fortinet, Palo Alto, and Cisco products. In comparison, Barracuda offers a reasonable price.

I rate the solution a ten out of ten.

The firewall is robust and performs well for us. The solution is fairly easy to maintain and monitor, check logs and updates, and do daily, weekly, and month-to-month maintenance. We've actually been very happy with the firewalls and also the support.

We have a whole lot more control over the level of protection. Most of my clients are simple manufacturers, and we use the solution to protect them from web bots. They do have an integrated firewall or integrated malware protection and antivirus protection on the firewall. They've solved a lot of service attacks and attacks from simple infection bots that we were experiencing beforehand. The solution has had no downtime since we installed it. As opposed to some other firewalls that tend to lock up occasionally, this solution has never locked up or had any issues.

The only issues we've ever encountered have been during an update or a change, which were always solved immediately by me or through a simple call to support. The solution's monitoring and logs are very comprehensive, and I've been able to backtrace hacks. Their history logs are very easy to pull on their unit, and they keep tons of data that is way more than I would ever need as far as that point. I have one client to whom we have provided a higher level of protection. Certain machines based on IP or MAC addresses cannot access the Internet. So that took a little bit of advanced configuration to get that going. The solution has phenomenally helped that business to block internet access for certain IP addresses or MAC addresses and yet allow the antivirus and Windows updates to occur. So the solution is good enough for a simple firewall, but they're also advanced enough to do some interesting things depending on your needs.

The stability of the client-to-site VPN or the client VPN software has been excellent. The antivirus protection or malware protection has been great. I love the level of logging with it because it makes running my quarterly reports and things for our ISO certifications a lot easier for us.

The biggest downside is that it is quite an expensive product. So a little bit better pricing or some options for a little bit cheaper device would be nice. They are quite complex to get up and running for anything beyond a basic installation. They could do something better with their initial setup wizard to make things just a little bit easier. Besides that, they're pretty good as far as I'm concerned.

I've been using the Barracuda CloudGen Firewall for a little over four to five years.

I rate Barracuda CloudGen Firewall a ten out of ten for stability because their stability has been excellent.

The solution is very scalable because you can use it for a simple setup or some quite advanced features. I rate Barracuda CloudGen Firewall a nine out of ten for scalability.

Their customer support has exceeded my expectations for every interaction we've ever had. I initially called them to ask how to set up the solution, and the guy walked me right through it. He was extremely knowledgeable, and he knew his stuff. Their customer support is available anytime, and it's quite easy to get a hold of them. Their process is a little strange. You have to get a call in and give them your info, and they log a ticket. After that, they get a tech to either work with you or they will call you back if their wait times are longer. Other than that, their support has been superb.

I rate their customer support a ten out of ten because they've been fantastic.

We used NETGEAR ProSAFE models. I also have quite a good experience with the D-Link AC line. Those were the two solutions that we were primarily using before the Barracuda CloudGen Firewall.

We decided to go with the Barracuda CloudGen Firewall because we wanted something more comprehensive and more powerful with better protection. The NETGEAR model is a thing of the past, and they're no longer selling those. The D-Links are still available, but they're nowhere near the protection and features that Barracuda CloudGen Firewall provides. So we were looking for a better product for small to medium-sized businesses, especially with all the hacking and everything coming out of other countries.

The initial setup is complex. I rate their initial setup a six or seven out of ten.

Setting up the solution with the company usually takes an hour and a half. Our most advanced case took about three hours.

I've always implemented the solution in-house or in-house with help from support. Typically, just one person is involved in the deployment of the solution.

There is minimal upkeep and maintenance on the device. You can configure it, set it up, and pretty much never touch it again if you wish. You may need to do the periodic updates they release that improve its features and protection. Once it's set up and configured, you can almost walk away from it until the device quits working. So far, we've only had one actual failure, and it was due to power issues. So, they've been rock solid, and you could configure it and walk away and not have any real maintenance if you wish. Or you can maintain it and keep it functioning at the top level.

I rate Barracuda CloudGen Firewall an eight out of ten for its pricing. It's not the most expensive, but it's certainly not cheap. It costs around $2000 a year for licensing, instant replacement, antivirus, virus or malware protection, and the general support contract we use. I am not aware of any additional costs to the standard licensing fee we pay for this solution.

We have not had any major technical problems. If we do ever have technical issues, their support has been extremely helpful. It is quite a complicated piece of hardware to configure, and I would love to find better training for that. However, someone with a technical background can set them up. We usually do the hardware replacement through their system every four years. They will send you a new device so long as you have kept the hardware replacement and the support up during the four years. So that's been an incredible plus to the unit itself.

I recommend having a talented or knowledgeable IT staff install it or be prepared to call support and spend time with them to get it installed. It's not simple by any means. Beyond that, be prepared to have a little bit of downtime while you're doing the installation. It's not a quick install. It's not something you can put in and have the network up in a few minutes, and it will take you a little while. And also, you need somebody that's either quite knowledgeable about it or is willing to work with their support team to set up the solution.

Typically, the deployment model used is on-premises or an on-premise and hybrid setup.

Overall, I rate Barracuda CloudGen Firewall an eight out of ten because my overall experience with the solution has been good.