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CloudBees Jenkins Enterprise

CloudBees | 2.73.2.1

Linux/Unix, Ubuntu 16.04 LTS - 64-bit Amazon Machine Image (AMI)

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External reviews

612 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Railroad Manufacture

Using Cloudbees Jenkins Distribution in a small instance for development purposes

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
Knowing that it is stable, backed by Cloudbees, and can upgrade to a supported instance more easily (which I've recommended we do). I also like the Jenkins advisor, assurance program, and beekeeper upgrade assistant.
What do you dislike about the product?
For our small instance, we went with a docker image of cloudbees. Upgrades aren't complicated, but would be nice to do them directly from the GUI all the time. When I did perform an upgrade, I ended up losing some data (some build history).
What problems is the product solving and how is that benefiting you?
build automation and continuous integration helps increase productivity and find issues early


    Tobacco

Flow has transformed the speed and quality of our deployments

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
Flow comes with a great Graphical Interface, I particularly like the Pipeline view. There are many standard deployment options and plug-ins making custom scripts a thing of the past. The support team are extremely helpful.
What do you dislike about the product?
Navigating around Flow was not intuitive at first, but once experienced, it became easy.
What problems is the product solving and how is that benefiting you?
Quick automatic deployments, benefits are speed, quality, and the exclusion of manual intervention.
Recommendations to others considering the product:
Related above - Flow is relatively simple to set up and get productive, other products with less features will require more investment in set up and maintenance.


    Eugene B.

Adequate build system, a bit hard to maintain and provision.

  • November 27, 2019
  • Review verified by G2

What do you like best about the product?
Custom CloudBees plugin like HA mode and secrets.
What do you dislike about the product?
Setup and administration is complicated 18 years old legacy code is still there, k8s integration is hard.
What problems is the product solving and how is that benefiting you?
CI\CD with a transition to k8s managed services.
Recommendations to others considering the product:
Keep the good work.


    Banking

Secured pipeline experience

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
Cloudbees Core helped me manage plugin dependency and versions with out of box capability. Earlier it was difficult to upgrade multiple plugin but beekeeper helped to mange it. Also managing the security is much easier with cloudbees core.
What do you dislike about the product?
We have offline servers where client master are running independently and we have seen there are multiple attempts in logs to authenticate connection with CJOC which cannot be easily disabled and required removal of few plugins, whereas it could be a toggle option in settings.
What problems is the product solving and how is that benefiting you?
Plugin Management is easier and time saving
Improved Security
Technical Training and Support


    Chris C.

Benefits for the non-expert Jenkins user, but not necessarily the advanced user

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
Access to experts when it comes to Jenkins Core product. Read that carefully - the core product. Most plugins are open source and often change without warning. While Cloudbees will give you a best effort, they have not been able to show me added value in diagnosing issues in their Core product. The support team has gone above and beyond to help me with issues that are not directly related to their Core product when I am in need -- one day to go as far as helping to diagnose a networking issue with internal routes in EKS so that we could successfully install the product.
What do you dislike about the product?
Using YAML to configure and set up Jenkins instances is ugly and error-prone -- this should be remedied soon by a helm chart. When we bring problems to the Support Team, they really don't help us to solve the issue -- in fact, we were told once to do it another way instead. Trying to evaluate Electric Cloud was a very discouraging experience -- we were never allowed to actually use the software, only to have it made up and delivered to us, which doesn't help our evaluation of the tool.
What problems is the product solving and how is that benefiting you?
The best part of using Cloudbees Core is that I can manage multiple Jenkins instances without having to manage each node individually. Backups are also easy, though restores are still a very manual process.
Recommendations to others considering the product:
If you want to host Jenkins and don't have in-house expertise, you could benefit from this option. Otherwise, it is just as easy to set up Jenkins Open Source.


    Program Development

great ci/cd support and pipeline

  • November 24, 2019
  • Review provided by G2

What do you like best about the product?
cloudbees core devlier great set of tools. it helps me deploy and build faster our stack.
What do you dislike about the product?
it took me time to get used to the ui but once i got it, it went way faster
What problems is the product solving and how is that benefiting you?
all of our teams need access to jenkins and deployment, it helps with the access and keep up with who did what.


    Banking

Powerful, but pricey

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
Simple provisioning and management of dedicated masters for separate teams using CloudBees Jenkins Operations Center. CloudBees Role-Based Access plugin made managing permissions at a group and folder level extremely easy without having to deal with regular expressions wizardry.
What do you dislike about the product?
The cost per user and the licensing terms requiring a license for anybody that has access to our source code repository whether or not they ever login to CloudBees can make CloudBees Jenkins prohibitively expensive. During our ~3 years as a customer, CloudBees EOL'd the product we were using twice with no migration strategy other than building new and scp'ing job configurations from the old environment to the new environment. Licensing term changes (per executor to per use) also substantially increased our costs which was frustrating.
What problems is the product solving and how is that benefiting you?
It made provisioning a segregated CloudBees environment for new teams very easy without having to try to manage each master individually.
Recommendations to others considering the product:
Be aware of the licensing terms and how that can balloon your costs.


    Financial Services

Very good tool

  • November 22, 2019
  • Review verified by G2

What do you like best about the product?
It has covered all our deployment automation needs, and we haven't used all its capabilities yet!
What do you dislike about the product?
Maybe, not being able to have an easy count of the used agents that we have in our license.
What problems is the product solving and how is that benefiting you?
Deployment automation in all our environments, including production, for our the layers in our architecture.
Task automation for the Operations teams.


    Brian yu z.

good and smooth customer support

  • November 22, 2019
  • Review verified by G2

What do you like best about the product?
This ticket system for cloudbee is the feature I likes best.
What do you dislike about the product?
sometimes the repsonse time is a little slow. When you ask customized questions, sometimes they unwilling to answer.
What problems is the product solving and how is that benefiting you?
cron time customization.


    Information Technology and Services

Great software and a really great experiance

  • November 22, 2019
  • Review verified by G2

What do you like best about the product?
Ease of use along with the documentation on how to use is very understanding and had no problem launching it.
What do you dislike about the product?
Really there is nothing that is a dislike - maybe pricing as it was a little pricey for our taste since we only had a hand full of users using it.
What problems is the product solving and how is that benefiting you?
We are making progress with just a little more than 3 months of using the software. I would say that within the next 3-6 months we will have a better idea.