Barracuda Email Security Gateway - PAYG
Barracuda Networks | 9.2.1.002-20240209Linux/Unix, Other 2.4.9 - 64-bit Amazon Machine Image (AMI)
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Secure, Safe and Reasonable
What do you like best about the product?
We used Barracuda email security for at least 5 years at my job (Im still not sure why we switched) First let me say that the spam filtering works exactly as it should when configured correctly.
That said, sometimes its hard to find a balance between white listing everything and white listing nothing. I have to also say, the Barracuda support team is top notch and one of the best I have ever dealt with.
That said, sometimes its hard to find a balance between white listing everything and white listing nothing. I have to also say, the Barracuda support team is top notch and one of the best I have ever dealt with.
What do you dislike about the product?
The process of tweaking the whitelist can be a bit frustrating, but that is going to be true with any type of solution for this matter. I cant think of anything else that I do not like about this solution.
What problems is the product solving and how is that benefiting you?
We have cut down on spam. Workers are more productive and our inboxes have remained secure and safe from hoaxes and virus attacks.
Recommendations to others considering the product:
dont give up. tweak the whitelist. This is a great product when used properly
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Good email security gateway
What do you like best about the product?
It does filter out most junk mail, so you don't have to spend you're time doing it yourself.
What do you dislike about the product?
Cannot access quarantined email from mobile phone
What problems is the product solving and how is that benefiting you?
it saves you time filtering out spam
Recommendations to others considering the product:
Good product.
Email filter that works
What do you like best about the product?
The appliance works very well to setup and they have great support.
Whenever we have an issue it is really easy to get a hold of them and get them to fix.
it is easy to find blocked emails and whitelist them.
It also helps if a user has deleted an external email by mistake we can retrieve it from the appliance and re-send it to them.
Whenever we have an issue it is really easy to get a hold of them and get them to fix.
it is easy to find blocked emails and whitelist them.
It also helps if a user has deleted an external email by mistake we can retrieve it from the appliance and re-send it to them.
What do you dislike about the product?
Some settings are difficult. For example if you want to secure your network and make sure only certain machines are allowed to send emails there are 2 different places you need to add the IP to in order to set it up.
What problems is the product solving and how is that benefiting you?
SPAM has really been minimized, and virus protection is a nice plus.
great product
What do you like best about the product?
I like the spam detection, filters alot of emails
What do you dislike about the product?
you can read all emails, for security purposes, huge turn off for us
What problems is the product solving and how is that benefiting you?
spam filtering, users recieve less spam and phishing attempts
Barracuda - The email gateway that learns
What do you like best about the product?
Barracuda has probably one of the most intuitive designs of Email Security Gateways. The appliance learns on the fly what is spam and what isn't and can also make the decisions to send it to a quarantine mailbox or just block
What do you dislike about the product?
Unless you pay for a certain version, the appliance cannot be monitored with services like LogicMonitor and ManageEngine
What problems is the product solving and how is that benefiting you?
We stop a lot of spam and malicious emails at the very edge, we see less compromises of our network
Recommendations to others considering the product:
This is perfect if you need to stop malicious emails at the very edge of your network. Very easy to maintain
Reliable product with a good customer service team behind it.
What do you like best about the product?
Ease of navigation of UI. Ability to specify message content filter allow actions by subject, header, body, attachments, etc.
Regional policies are effective and easy to set.
Ability to manage multiple domains from a single portal.
Regional policies are effective and easy to set.
Ability to manage multiple domains from a single portal.
What do you dislike about the product?
Would like to see better descriptions of what functions do. For example, when I go to content policies, explain to me what theses functions do. There is no guide or obvious descriptions, I had to learn just by trial and error. I don't want to have to go as far as contacting support or posting on a community board just to figure out what a tab does. The tab should have a description at the top after clicking on it summarizing what the purpose of the tab is.
What problems is the product solving and how is that benefiting you?
Preventing spam and malware attempts to our end user. Ability to scan attachments before the email is delivered.
Great easy to use firewall
What do you like best about the product?
The tech Support is great. They are fast to answer the phone.
What do you dislike about the product?
It can be hard to navigate the various screens.
What problems is the product solving and how is that benefiting you?
Spam and antivirus emails.
Recommendations to others considering the product:
Great product and easy to use!
Barracuda - Excellent simple mail filtering
What do you like best about the product?
Easy to use, easy to setup, good quarantining ability. It also has a email encryption facility which we are finding quite useful, with complying with GDPR.
What do you dislike about the product?
SNMP support is only on the higher models, or models in AWS.
What problems is the product solving and how is that benefiting you?
We have been using our Barracuda Email Security Gateway for years, it provides a good level of mail filtering, with a easy to use interface. Never had any problems with uptime, and processes around 10k mails a day.
Recommendations to others considering the product:
Use a free trial before purchasing, also consider putting this in the cloud rather than on premise.
Barracuda Email Security Gateway Review
What do you like best about the product?
Ease of setup, ease of use and accuracy of filtering make this second to none.
What do you dislike about the product?
If using the appliance version of the product, the cost per user is much higher (if using at a smaller organization) than the hosted product.
What problems is the product solving and how is that benefiting you?
Reduction of spam
Barracuda is the spam filter that large or complex organizations should avoid.
What do you like best about the product?
Because it's lacking many features, and doesn't offer much granularity with the ones it does, Barracuda is relatively simple to learn and use. Their support, though usually not helpful, is also offered 24/7 for that extra piece of mind.
What do you dislike about the product?
Regrettably, I've had too many incidents and outages caused by Barracuda. For a while, Barracuda didn't even have a method to communicate their own outages adequately, The majority of my disappointment lies with the training/knowledge of their support staff. In the past, I've opened multiple tickets with the same source issue, only to be given completely different solutions.
What problems is the product solving and how is that benefiting you?
Barracuda is currently used to filter our emails, both inbound and outbound. When working correctly and with the additional "ATP" subscription they offer, their solution does offer adequate spam/virus filtering.
Recommendations to others considering the product:
If you are a large or complex organization, I would suggest looking at something that offers more granular features and supports complicated mail routing.
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