Focused customization has exposed setup complexity but now automates daily banking reports
What is our primary use case?
Jaspersoft's main use case for me is to create customizable reports for the data that we need. As I work in the BFSI sector, specifically banking, whenever a client asks for a particular report based on their requirements, whether it is a statement report or details of accounts that are currently open or closed, we fetch that information in Jaspersoft reports by configuring SQL or PL/SQL queries.
The main use case involves customizable reports, and even in existing reports, we can add fields accordingly based on requirements and configure them by updating the query. We then run Jaspersoft reports to check whether the data is coming properly before deploying it in production for the client.
For example, if I have an existing report that fetches account details of a particular account based on the date of opening, and the client initially needed records fetched at the end of each month, I can customize it to fetch data for every day instead by modifying the date criteria. This is how we perform customization in practice. For deployment, once compilation is successful, we deploy it to a specific path using the DevOps pipeline and move it to UAT. Once UAT testing is successful, we move it to production in the same manner.
What is most valuable?
Jaspersoft's best feature is that any developed report can be customized with no restriction, and based on permissions, any user can customize a particular report. Reports can be modified at any time by taking the JRXML and making changes, then executing that particular Jaspersoft report. If there is any error, it will be caught while executing or compiling, and based on that, the error can be resolved and deployed to production. Jaspersoft also suggests where the error is and how it can be resolved, as AI is integrated with it.
Beyond this, we can add an unlimited number of fields, and reports can be generated with an unlimited number of pages, which is not restricted to one or two pages. This is one of the best features that stands out when compared to other tools. Jaspersoft provides real-time data analytics and reporting features, which is also one of the best features, and it has impacted the organization very positively.
What needs improvement?
The only area for improvement is that initial implementation takes considerable time and is somewhat complex, requiring someone with specific knowledge to perform it. Apart from that, everything is satisfactory.
For how long have I used the solution?
I have been working in this field for five years.
What do I think about the stability of the solution?
Jaspersoft is highly stable.
What do I think about the scalability of the solution?
Jaspersoft is highly scalable.
How are customer service and support?
Customer support is quite good, and I have received very positive feedback on it.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not use any solution earlier, but we are using alternate solutions alongside Jaspersoft. We are also using Power BI as well as Qlik Sense. We evaluated SAP Crystal Reports before choosing Jaspersoft.
How was the initial setup?
The initial setup cost is high as the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.
What was our ROI?
We have seen a return on investment as significant time was saved through automation, and it gradually reduced manual intervention during data fetching and publishing to the dashboard.
What's my experience with pricing, setup cost, and licensing?
The initial setup cost is high because the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.
Which other solutions did I evaluate?
We did not use any solution earlier, but we are using alternate solutions alongside Jaspersoft. We are also using Power BI as well as Qlik Sense. We evaluated SAP Crystal Reports before choosing Jaspersoft.
What other advice do I have?
Jaspersoft is currently one of the market competitors, unlike Microsoft Power BI and Tableau. Power BI can be used over mobile and can be installed and integrated with other platforms, and Jaspersoft also provides the same features. I do not think much improvement is needed in this area.
A lot of time is saved through the automation feature. We integrate Jaspersoft with data APIs from different platforms, including Salesforce and other marketing platforms, and create reports based on timing. Once data enters a particular platform, it gets triggered every hour, the data gets updated, and based on that, the dashboard gets updated. This has reduced manual work and saved considerable time.
We purchased Jaspersoft through the AWS marketplace. I would rate the overall experience in this review as a three out of five.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Effortless Reporting, Stellar Support
What do you like best about the product?
I really like that Jaspersoft eliminates the need for us to develop our own reporting engine. This software helps us immensely with report generation, and the initial setup was pretty easy. Whenever we had issues, the Jaspersoft team was helpful.
What do you dislike about the product?
Nothing it woks as it should
What problems is the product solving and how is that benefiting you?
I use Jaspersoft for our reporting application. It helps with report generation and removed the need to develop our own reporting engine.
Flexible, Scalable, and Reliable Reporting Solution
What do you like best about the product?
What I appreciate most about Jaspersoft is its impressive flexibility and scalability. The platform allows organizations to embed robust reporting and analytics capabilities directly into their own applications, which makes it a strong fit for both small teams and large enterprises. I also value its open architecture and the wide range of customization options available, since they let users tailor reports closely to their specific requirements. In addition, Jaspersoft handles complex data sources well and delivers consistently reliable performance, which makes it a dependable solution for supporting data-driven decision-making.
What do you dislike about the product?
One aspect I find challenging about Jaspersoft is the steep learning curve, especially for newcomers. Building complex reports can feel unintuitive at first, and the interface isn’t as user-friendly as some newer BI tools. In addition, performance can drop when working with very large datasets if reports aren’t properly optimized. Many advanced features also require a strong grasp of technical concepts such as SQL, Java, or server configuration, which can be tough for users without a technical background.
What problems is the product solving and how is that benefiting you?
Jaspersoft solves the challenge of turning complex, scattered data into clear and actionable insights by providing flexible reporting and embedded analytics tools. It helps eliminate manual and time-consuming reporting processes, reduces dependence on IT teams, and makes data more accessible through interactive reports and dashboards. This benefits me by allowing faster access to accurate information, enabling me to create and customize reports independently, share insights easily with stakeholders, and make better, data-driven decisions more efficiently.
Outstanding Experience with This Software
What do you like best about the product?
Easy to use, Great technical documentation, superb customer support and rapport building, Enhanced features,
What do you dislike about the product?
At times, the software can be slow, and its complex functionality requires additional time to fully understand and utilize.
What problems is the product solving and how is that benefiting you?
We use to cater to our customer and helping them build their reports, UI and how fast it is really impresses the customer
Outstanding Reporting Functions That Deliver Results
What do you like best about the product?
The software offers reporting functions that are available for use.
What do you dislike about the product?
The support and escalation channels are quite confusing to navigate.
What problems is the product solving and how is that benefiting you?
The reporting capabilities are seamlessly integrated into our end product, making it easier to access and utilize important data directly within the application.
Intuitive Reporting with Easy Exports, But Support and Scheduling Need Work
What do you like best about the product?
I appreciate how Pixel perfect reports can be generated with ease, and how simple it is to schedule and export them in various formats. Jasper Studio is an intuitive platform to generate the reports and easily integrates with jasper server.
What do you dislike about the product?
Customer support is not very knowledgeable and sometimes fails to provide adequate solutions. There is significant room for improvement in the way ad hocs and schedules function.
What problems is the product solving and how is that benefiting you?
Jaspersoft is making progress in enhancing their security and architecture, which is beneficial for the overall infrastructure.
Highly Customizable Reporting with Easy Docker Setup
What do you like best about the product?
There are many options to configure the reports, and it is very customizable.
Also it provides a docker image ready to start running the server.
It supports many internal organizations, with multiple reports and many users.
What do you dislike about the product?
It does not support Databricks natively.
Sometimes customer support does not provide easy solutions.
Some 3rd party integrations need to be implemented manually.
What problems is the product solving and how is that benefiting you?
It generates most of BI reporting, and for many different customers/ parameter/ formats.
TIBCO Jaspersoft Review: A Great Experience with Platform and Operational Reporting
What do you like best about the product?
TIBCO Jaspersoft is a powerful reporting platform designed for enterprises, perfect for both operational and compliance needs. It shines when it comes to features like report scheduling, secure delivery through email and SFTP, role-based access control, and multi-tenancy support, making it a great fit for regulated environments. The platform also offers a variety of export options, including PDF, CSV, and paginated Excel, ensuring your reports are consistent. With customizable reports and dashboards, Jaspersoft integrates smoothly into enterprise applications, providing real value for organizations that emphasize governed, scalable, and automated reporting over ad-hoc analytics. This can be especially helpful for internal audits and analyzing future targets.
What do you dislike about the product?
Despite its solid reputation in traditional reporting, TIBCO Jaspersoft does have some hiccups when it comes to modern analytics. You might run into performance issues with large datasets and complex reports, which often means a bit of extra tuning is required.
When you stack it up against tools like Power BI and Tableau, Jaspersoft tends to offer fewer advanced visualizations, has less robust ad-hoc exploration capabilities, and doesn’t quite deliver on AI-driven insights. This can make it less appealing for organizations looking for rich analytics and speedy data discovery.
Clients often find themselves navigating report complexity and dealing with unexpected email failures when handling large datasets, which can complicate troubleshooting. These challenges are definitely something for product managers to keep in mind as they work to meet customer needs.
What problems is the product solving and how is that benefiting you?
Jaspersoft is your go-to for dependable, governed, and automated enterprise reporting, which is key for keeping your data accurate, secure, and distributed in a controlled manner. It makes generating those pixel-perfect reports a breeze with options for scheduling, email, and secure channels like SFTP, all while cutting down on manual effort and minimizing risk.
With its role-based access control and multi-tenancy features, managing user groups and customers becomes a walk in the park, all while ensuring compliance is top-notch. Jaspersoft acts as a solid, embeddable reporting foundation that scales effortlessly across various use cases and supports your long-term product roadmaps without needing extensive customization.
Oh, and we’ve just made the leap from Jasper 8.0.3 to 9.0.0! This upgrade has tackled a bunch of client issues and made the user experience even better.
Practical, Cost-Effective Reporting Solution for Organizations
What do you like best about the product?
It strikes a very practical balance between power, flexibility, and cost, especially for organizations that need embedded or operational reporting rather than heavy BI overhead
What do you dislike about the product?
The UI feels old compared to modern BI tools. Report and dashboard designers are not very intuitive for business users.
There are limited drag-and-drop, exploratory analysis
What problems is the product solving and how is that benefiting you?
It is helping in replacing outdated or unsupported reporting systems
Effective Embedded Reporting with Jaspersoft
What do you like best about the product?
Strong Ad Hoc Reporting:
Ad Hoc views are flexible and allow business users to create reports without deep technical knowledge.
Pixel-Perfect Reports:
PP views work well for formatted, regulatory, and printable reports with consistent layouts.
Good Integration Capability:
Integrates well with existing applications via APIs and supports embedding reports.
Multiple Export Options:
Supports PDF, Excel, CSV, and other formats, which is useful for business users.
What do you dislike about the product?
Scheduling & Authentication Limitations:
Scheduling reports (especially with SSH/private key authentication) can be complex and sometimes unreliable.
Performance Issues with Large Data:
Ad Hoc reports may become slow when working with large datasets or complex joins.
User Interface Complexity:
The UI is not very intuitive for new users and requires training to use effectively.
Limited Modern Visualization:
Charting and visualization capabilities are basic compared to modern BI tools.
Upgrade & Hotfix Dependency:
Certain issues require vendor hotfixes, which increases dependency on TIBCO support.
What problems is the product solving and how is that benefiting you?
Jaspersoft enables embedded reporting in Quercus, providing both Ad Hoc reports for flexible analysis and pixel-perfect reports for standardized outputs. This helps users access accurate insights directly within the product, reduces manual reporting, and ensures secure, consistent report delivery.
