Reliable backups have protected critical mailboxes and have simplified ransomware recovery
What is our primary use case?
My main use case for NAKIVO Backup & Replication is mailbox recovery or backup, encrypting backups at a disaster recovery level, and providing an MSP-type service, as well as for clients who buy it normally. They also see it as an economical solution and very easy to use compared to other vendors in terms of cost.
I can give a specific example of how I use NAKIVO Backup & Replication for mailbox recovery or in disaster recovery backup management. Generally, we have situations where users delete emails or sometimes important pieces of information, or something disables an email account and that gets forgotten. It is easier to back it up and restore that object directly within the same mailbox than to be looking for PSTs to find that information. With NAKIVO Backup & Replication, it is possible to look for that specific email and restore it, and if we compare it with other solutions among the many that exist, such as Azure, the cost is very minimal. We are talking that if Azure costs one hundred dollars, NAKIVO Backup & Replication costs five.
I would add that once we had a situation with a client where the entire data center went down, the host completely with all its equipment, and NAKIVO Backup & Replication was very important for restoring all the machines and internal servers that host contained. Since that experience, it has always been incredible with NAKIVO Backup & Replication.
What is most valuable?
I consider the best features offered by NAKIVO Backup & Replication to be the recovery and backup of emails, the GUI which is very nice and user-friendly, easy to use, adding resources, reporting, and the monitoring it has over the equipment directly if you enable it. The cost is also a strong point. The integration with multiple hosts nowadays, such as Proxmox, which is totally free, is valuable since we have high costs today with VMware or Hyper-V, making it useful for small or medium-sized companies. NAKIVO Backup & Replication is fully compatible with these and other tools, and the ease of using it and implementing it is remarkable. We are talking that in forty minutes a person can already understand NAKIVO Backup & Replication by eighty or ninety percent. Additionally, it possesses all the capabilities it has at the level of ransomware protection. All of its files are fully encrypted, which is part of NAKIVO Backup & Replication, and is the only way to be able to recover them.
The functionalities that have been most valuable to me on a day-to-day basis include situations with clients who have had many disruptions in their infrastructure. One of my clients was attacked, and with the protection that NAKIVO Backup & Replication offers at the backup level, I can guarantee encryption and anti-ransomware protection, which has been very valuable for our clients because the information has always remained fully protected within the tool. Regardless of the storage where we place it, that backup or file remains very well protected. The usability may seem very simple, but once you implement it, the result is viable and scalable for the client.
NAKIVO Backup & Replication has positively impacted my organization and that of my clients because when we started to distribute it, we began with clients for whom we provide IT as a Service. Clients come who say that they are paying a ton of money for solutions that may do the same thing. Comparing this with Veeam or other tools in the market in terms of price and functionalities, the feedback is often that they would rather stick with NAKIVO Backup & Replication. This is especially true concerning the disaster recovery part in VMware or host, with that security level of ransomware protection or backup malware scan being super interesting. NAKIVO Backup & Replication backs up all that infrastructure relating to VMware, Hyper-V, Proxmox, Linux, Oracle, DB, Exchange, Active Directory, SQL, Amazon, Microsoft, and it is a powerful tool worth its cost. Being economical and meeting expectations in various environments, including ISP, enterprise, education, or remote offices at the backup level, we can resolve all those specific needs. Additionally, we integrate with a wide range of NAS devices, including ASUSTOR, Netgear, QNAP, Synology, TrueNAS, Western Digital, and we guarantee twenty-four hour support as soon as you acquire the license. This is a plus, as is the integration with security tools including Microsoft Defender, Sophos Intercept X, Acronis, ClamAV, and others. We can store backups with many options at the cloud level, Amazon S3, Azure Blob, Backblaze, and Wasabi, and we also integrate with EMC Data Domain and HP.
For optimizing processes or saving resources in my organization and my clients, we can say mainly the cost. They have reduced infrastructure costs incredibly for our clients with this solution.
What needs improvement?
NAKIVO Backup & Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which come out over time. Solutions always have to keep advancing, but so far, I see it as excellent. At this moment, I do not have anything else to add regarding possible improvements or functionalities I would like to see in the future.
For how long have I used the solution?
I have been using NAKIVO Backup & Replication for three years.
What do I think about the stability of the solution?
I consider NAKIVO Backup & Replication to be totally stable, as long as it has all the correct sizing. It is a very stable tool.
What do I think about the scalability of the solution?
In terms of scalability, NAKIVO Backup & Replication has a very specific licensing method, which means it will always be based on the needs that the client has and can grow as the client also grows.
How are customer service and support?
My experience with the technical support of NAKIVO Backup & Replication has been a ten out of ten. It is twenty-four hours, and they are very active.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used Veeam and also Recovery Manager Plus, which fulfills other functions. We still represent Veeam, but we always have two options for our clients. We ensure that the client feels comfortable and can adapt the solution to their needs, whether economic or technical.
How was the initial setup?
My experience with the price, implementation cost, and licensing of NAKIVO Backup & Replication is great because, as I have mentioned multiple times, it is an economical tool. The implementation cost plus the license cost is very friendly for solving backup problems.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Dependable backup for hybrid environments — support team is a real asset
What do you like best about the product?
NAKIVO covers both on-premises and cloud infrastructure protection seamlessly in a single solution. The interface is straightforward, the backup jobs are stable and require minimal maintenance. Support team deserves special mention — every interaction has been informative and genuinely helpful, not just generic replies.
What do you dislike about the product?
Documentation for some advanced features could be more detailed, though the support team compensates for this well.
What problems is the product solving and how is that benefiting you?
Protecting hybrid infrastructure — both on-premises servers and cloud workloads — from a single management console. NAKIVO eliminates the need for separate backup tools for different environments, reducing operational overhead. Data replication ensures business continuity, and the reliable recovery options give confidence that we can restore quickly when needed.
Fast, Reliable Backups and a Great Fit with Nakivo
What do you like best about the product?
Over the past few years, we, as a hosting company, have used many backup solutions. However, we were always looking for a better match, because they never fit 100% in our environment. We started by using the free version and were very pleased with the results. After a good discussion with the sales and technical guys from Nakivo, we decided to move forward and purchase paid licenses. What I like most is the speed at which the backup software can complete a backup.
What do you dislike about the product?
If there is a downside, it would be the long wait when restoring a particular file from weeks ago. It can take quite some time to restore, for example, a backed-up file of 30 GB. However, since I was using the free version and I’ve experienced the support team’s technical expertise and knowledge, I’m confident I could achieve much better results.
What problems is the product solving and how is that benefiting you?
Our customers want to have a backup of their files not only in the Microsoft cloud, but also on-prem. The Microsoft 365 backup component makes that possible!
Effortless Backups, Reliable Data Protection
What do you like best about the product?
I love how effortlessly NAKIVO Backup & Replication keeps our data safe. Backups and recoveries are fast, and automation takes a lot of the routine work off my plate. I appreciate features like deduplication and compression, which help save storage and keep backups running smoothly. The flexible recovery options let me quickly restore anything I need, whether that's a single file, a VM, or a whole system. It saves time and storage with incremental backups and deduplication, making it a reliable tool for keeping our IT environment running without interruptions. Overall, it gives me peace of mind knowing our data is protected and our systems can run smoothly without constant worry.
What do you dislike about the product?
Sometimes the interface feels a bit clunky, which can make finding settings less intuitive. I’d also love more detailed reporting to get clearer insights into backup performance. Setting it up in more complex environments can be a little tricky, so having clearer guidance or tutorials would make things much smoother.
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication to keep our data safe. It makes backups easy and recovery quick, saving time with incremental backups and deduplication. It gives me peace of mind by automating manual tasks, ensuring reliable, efficient, and secure IT management.
Reliable, Intuitive Backups with Fast Restores and Easy S3 Integration
What do you like best about the product?
NAKIVO Backup & Replication stands out as a reliable and intuitive data‑protection solution. Its simple interface makes configuring backups and restores easy, even for users without extensive experience. Managing both physical environments and VMware virtual machines is smooth, with fast and accurate restore procedures at both file and full‑machine level. The software delivers excellent performance and strong stability in daily operations. Another key advantage is the effortless integration with S3‑compatible storage. Connecting cloud buckets such as AWS or Backblaze takes only a few steps and enables the creation of hybrid or fully cloud‑based backup strategies with ease. Overall, NAKIVO combines usability, speed, and flexibility, making infrastructure protection a straightforward and dependable process.
What do you dislike about the product?
At this time, I don’t have any negative opinions about the product. Everything has worked smoothly so far, and I haven’t encountered issues that would lead me to view it unfavorably.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication is helping me centralize and automate the protection of both physical systems and VMware environments, reducing the time spent on manual backup tasks. Its fast, reliable restores and easy cloud integration ensure stronger data resilience and smoother business continuity.
Easy to Set Up and Deploy
What do you like best about the product?
Easy to setup and deploy and replace existing solution
What do you dislike about the product?
No issues to report during installation or use
What problems is the product solving and how is that benefiting you?
Replacement of existing backup solution
Intuitive and Easy Backup Management
What do you like best about the product?
I like that NAKIVO Backup & Replication puts all backups in one place, making them easy to manage. The installation process is simple, and it's intuitive to use. I also appreciate the perpetual licensing and that it offers similar functionality to our previous solution.
What do you dislike about the product?
Documentation can be better
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication because it puts all backups in one place, making it easy to manage and install. It's really intuitive to use.
Simple and Effective Backup Solution with Responsive Support
What do you like best about the product?
I like many things about NAKIVO. First, it is a very efficient solution for backups and the recovery time is minimal. Then, its ease of use with a user-friendly and smooth interface is a big positive point. Finally, NAKIVO's support is very responsive to every little issue.
What do you dislike about the product?
The real-time replication feature still requires some improvements. For example, when the target system fails, the replication fails and does not restart automatically even if the target system becomes functional again. It is always necessary to restart manually, whereas a script could be implemented to monitor the status of the target system and automatically restart the job. Moreover, when the RTR job is in progress, backups cannot be performed on the affected virtual machines, which requires manually stopping the RTR job to start the backup, an action that could be automated.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication helps us recover quickly after an incident, integrating well into our business continuity plan. It offers efficient backups and rapid recovery of virtual machines, Office 365 objects, and shared files on NAS.
Reliable, Cost-Effective Backup Solution
What do you like best about the product?
I like how NAKIVO Backup & Replication provides reliable and automated backups that help us avoid data loss. The setup process was simple, and the interface is easy to understand, even for beginners. Backup jobs run smoothly, and the restore speed is quite good. The scheduling and email notification feature helps in monitoring backups easily. It's a reliable and cost-effective solution with reasonable pricing. The flexibility of backup options and scheduling allows us to customize backup jobs according to our needs without much complexity. The reporting feature gives a clear overview of backup status, and customer support and documentation are helpful.
What do you dislike about the product?
One area that could be improved is the user interface performance, which sometimes feels slightly slow when managing multiple backup jobs. Also, some advanced features may take time for new users to fully understand. However, these are minor issues and do not affect the overall reliability of the product.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication helps us avoid data loss by providing reliable, automated backups and quick recovery, solving issues related to system failures. It improves backup management efficiency with scheduling and email notifications, reducing manual work and downtime risks.
Easy Setup, Affordable and Efficient Backup Solution
What do you like best about the product?
I use NAKIVO Backup & Replication as my core solution for backing up all PCs and servers, and it's very easy to use. The user experience with the GUI complements my own skills well. I really appreciate the feature to add third-party applications for protection, like m365, Teams, and SharePoint. Also, the process of backing up my SQL server and VMs is simplified with NAKIVO. I find their documentation extensive, which made the initial setup very easy. I previously used other backup clients but choose NAKIVO for its competitive pricing while offering a solution similar to others. I have recommended it to my customers.
What do you dislike about the product?
In the past, my customer wanted Polish language support, which wasn't available at the time, though I heard it might be added in 2025.
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication as my core solution for PC and server backups, restoring broken devices when files are deleted, and for protecting apps like m365, Teams, and SharePoint. It's easy to use with great GUI and documentation.
