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    NAKIVO Backup & Replication Free Edition

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    NAKIVO Backup & Replication is a complete backup, post-ransomware recovery and disaster recovery solution for virtual, physical, cloud and SaaS environments. The solution delivers better performance, reliability and administration for SMBs and enterprises.

    Ratings and reviews

    4.7
    378 ratings
    2 AWS reviews
    |
    376 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (378)
    Bocevski N.

    Outstanding 24/7 Support and Dedicated Sales Communication

    Reviewed on Jul 23, 2026
    Review provided by G2
    What do you like best about the product?
    24/7 support and communication with a dedicated salesperson
    What do you dislike about the product?
    It is not an intuitive, user-friendly application even for experienced engineers. You need to spend some time upskilling if you want to design the best-practice scenario for your environment.
    What problems is the product solving and how is that benefiting you?
    Windows Server bare-metal backup stopped working. I could not find a way to restore it, so Nakivo seems like the easiest disaster recovery solution for the single-DC network.
    Wojciech M.

    NAKIVO Backup & Replication Review

    Reviewed on Jul 21, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best is the all-in-one design: backup, replication, and instant recovery in one web interface, with strong automation and disaster-recovery features. It also stands out for efficient performance, including incremental backups, change tracking, and replication from backup, which helps reduce load and speed up recovery.
    What do you dislike about the product?
    Mostly the reporting feels a bit limited, and some features could be smoother.
    What problems is the product solving and how is that benefiting you?
    It solves backup and recovery for virtual, physical, cloud, and SaaS systems, so we get simpler protection and faster restores
    Computer & Network Security

    7 Years of Trusted Data Protection with Nakivo

    Reviewed on Jul 20, 2026
    Review provided by G2
    What do you like best about the product?
    We have been using this product over 7 years now, our company and customers data has been safe ever since. We are still a happy customers of Nakivo products.
    What do you dislike about the product?
    Some products are only available in bundles, which means you end up having to buy licenses that you don’t actually use.
    What problems is the product solving and how is that benefiting you?
    We use it as our main DRaaS product, both internally and for our clients. With Nakivo, we feel confident that our data is safe. The backup/restore speeds are great and web GUI is simple and intuitive
    Hospitality

    Easy to use; flexible; amazing support; affordable proce.

    Reviewed on Jun 26, 2026
    Review provided by G2
    What do you like best about the product?
    Easy to use; price wise; amazing support; allowing me to operate with their remote guidance;
    What do you dislike about the product?
    Timezone support; do you have chat support feature?
    What problems is the product solving and how is that benefiting you?
    Realtime backup
    Information Technology and Services

    Keep Costs Low, Excellent Web Interface and Responsive Support

    Reviewed on Jun 26, 2026
    Review provided by G2
    What do you like best about the product?
    NAKIVO doesn't require Windows Server, which keeps our licensing costs low. The web interface is excellent for both operators and end users. Customer support has always been helpful and quick to respond.
    What do you dislike about the product?
    Choosing the right license level can be a hassle when you're starting out, especially if you have specific requirements. The lack of macOS support has been the biggest drawback when presenting NAKIVO as an all-encompassing backup solution to clients.
    What problems is the product solving and how is that benefiting you?
    As an cloud services provider, NAKIVO solves the core problem of protecting both our own infrastructure and our clients' workloads while keeping the economics viable.
    reviewer2865540

    Backup services have become more efficient and now save time and costs for client protection

    Reviewed on Jun 26, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for NAKIVO Backup & Replication is backup and recovery, as well as disaster recovery. As an MSP, I provide backup services to our clients, where our clients back up primarily virtual machines, but many also back up workstations and physical servers.

    How has it helped my organization?

    NAKIVO Backup & Replication has positively impacted my organization by allowing us to easily provide backup services to our clients.

    This has affected my business in that NAKIVO Backup & Replication has helped us save time, reduce costs, and improve reliability for our clients, as it is much more price-efficient than other more popular solutions. It allows us to save time by not requiring a specific Windows server deployment, and we have verified its reliability by working with it for two years.

    What is most valuable?

    One of the best features NAKIVO Backup & Replication offers is its deployment versatility, as we do not need to deploy a Windows server and its licensing to implement NAKIVO Backup & Replication backup servers. Additionally, the web interface is much better and more user-friendly than other providers.

    What needs improvement?

    Improving NAKIVO Backup & Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support has been the biggest drawback when presenting NAKIVO Backup & Replication as an all-encompassing solution to our clients.

    Additional needed improvements include faster update cycles for the latest hypervisor versions and the availability of macOS backups.

    For how long have I used the solution?

    I have been using NAKIVO Backup & Replication for two years.

    What do I think about the stability of the solution?

    NAKIVO Backup & Replication is stable.

    What do I think about the scalability of the solution?

    NAKIVO Backup & Replication's scalability is perfectly scalable, as it has the ability to connect to multiple repositories and even the feature of scaled-out repositories for multi-level storage.

    How are customer service and support?

    Customer support for NAKIVO Backup & Replication has been great, as they are helpful and quick to respond.

    Which solution did I use previously and why did I switch?

    I previously used Veeam, but I migrated to NAKIVO Backup & Replication because of the licensing costs.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing shows that NAKIVO Backup & Replication is more price-efficient than other solutions, and we are satisfied with the pricing.

    What was our ROI?

    The return on investment can be seen directly by the licensing costs, as well as the lack of requirement for a Windows Server license.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing shows that NAKIVO Backup & Replication is more price-efficient than other solutions, and we are satisfied with the pricing.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing NAKIVO Backup & Replication.

    What other advice do I have?

    My advice to others looking into using NAKIVO Backup & Replication is to have a meeting with a NAKIVO Backup & Replication representative, specifically about the licensing. I would rate this solution a 9 out of 10.

    Telecommunications

    Simple, Straightforward UI with Seamless VMware Integration and Helpful Support

    Reviewed on Jun 26, 2026
    Review provided by G2
    What do you like best about the product?
    Simple to use, very easy to understand, and with a straightforward UI. It also integrates seamlessly with VMware. The pricing is very good, and the support team was very helpful, explaining everything clearly before we bought.
    What do you dislike about the product?
    I would prefer an integrated agent that I can ask for advice and for guidance on industry-standard procedures.
    What problems is the product solving and how is that benefiting you?
    The backup has worked fine so far.
    Tadej K.

    Easy to Use, Simple Setup, Works Exactly as Intended

    Reviewed on Jun 26, 2026
    Review provided by G2
    What do you like best about the product?
    It’s easy to use and very simple to set up.
    What do you dislike about the product?
    Nothing much to add. Everything is working as intended.
    What problems is the product solving and how is that benefiting you?
    It provides an easy, reliable solution for backing up VMware VMs.
    Education Management

    Effortless Backup with Exceptional Support

    Reviewed on Jun 25, 2026
    Review provided by G2
    What do you like best about the product?
    I really like NAKIVO Backup & Replication for its easy-to-use, reliable, centralized backup solution. The web-based centralized management portal is fantastic because it can be accessed from anywhere at any of our sites, making management much easier than having to remote onto each Hyper-V host to make changes. The pricing and customer support are also great, and the initial setup was very easy, only taking about 30 minutes. I also felt supported, as their team quickly assisted with a remote session to fix a weird issue.
    What do you dislike about the product?
    Nothing that I've found so far
    What problems is the product solving and how is that benefiting you?
    NAKIVO Backup & Replication provides an easy-to-use, reliable, centralized backup solution. Its web-based portal allows access from anywhere at our sites, simplifying management without needing to access each Hyper-V host individually.
    Mining & Metals

    Reliable Restores and Simple Backup Management with NAKIVO Backup & Replication

    Reviewed on Jun 06, 2026
    Review provided by G2
    What do you like best about the product?
    I’ve been using NAKIVO Backup & Replication for some time now, and honestly it has been a very reliable solution for us.

    I had to use it multiple times in real situations, not just for testing. I restored systems to previous versions, moved virtual machines from one server to another, and used it when an upgrade or system change was not reliable and I needed to go back to a previous restore point. Every time, the restore was successful and smooth.

    The interface is simple, the backup jobs are easy to manage, and the recovery process gives you confidence when something goes wrong. For me, the biggest value is knowing that when I need to restore, NAKIVO actually works.

    Overall, I’m very satisfied with NAKIVO and would definitely recommend it to any business looking for a reliable and cost-effective backup and disaster recovery solution.
    What do you dislike about the product?
    pricing is complex, but it can be a pro as it target multiple business sizes
    What problems is the product solving and how is that benefiting you?
    Backup and restoring work well, and I also like getting email notifications when jobs are successful.