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Reviews from AWS customer

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344 reviews
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External reviews are not included in the AWS star rating for the product.


    Leonardo R.

Essential for Reliable Backup Management

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I love the process automation for backups offered by NAKIVO Backup & Replication, as it allows me to schedule server backup tasks without the need for manual intervention. This ensures that backups are performed on time and minimizes the possibility of operational errors. I also highly value the immutable copies, which ensure that backups cannot be altered or encrypted by ransomware. This capability provides exceptional security by ensuring we always have an intact and recoverable copy of the company's information. Additionally, the initial setup of NAKIVO Backup & Replication was quite simple, even without prior experience with the tool, which was a relief. This positive experience makes me highly recommend NAKIVO Backup & Replication as a reliable tool for protecting information and automating tasks that significantly reduce the workload.
What do you dislike about the product?
I believe they could offer a greater number of training webinars to better utilize the tool.
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication to automate backups, protect against data loss and ransomware, and restore servers quickly, improving operational continuity and reducing manual errors.


    Wilson Espinoza

Has improved backup speed and made daily VMware vSphere recovery more efficient

  • November 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for NAKIVO Backup & Replication is backup of our VMware vSphere backups.

I have jobs for VMware vSphere backups every day, which is a quick specific example of how I use it.

I only do backups for recovery purposes, specifically for disaster recovery.

What is most valuable?

The best feature that NAKIVO Backup & Replication offers is the Kingburn interface.

The ease of use is what makes the Kingburn interface so valuable to me.

It has saved time and reduced risk while automating backups and ensuring ready to go recoveries.

NAKIVO Backup & Replication has positively impacted my organization with efficiency and very low backup speed, replication, and instant recovery that have really improved our workflow.

What needs improvement?

I wish NAKIVO Backup & Replication did better with more detailed reports.

The interface is good, but I need reports as an area of needed improvement.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for one year.

What do I think about the stability of the solution?

In my experience, NAKIVO Backup & Replication is more stable.

Which solution did I use previously and why did I switch?

I previously used Veeam Backup for AWS before switching to NAKIVO Backup & Replication.

Which other solutions did I evaluate?

Before choosing NAKIVO Backup & Replication, I evaluated Veeam Backup for AWS and Azure.

What other advice do I have?

I advise others looking into using NAKIVO Backup & Replication that it is an easy to use, managed solution with low cost. I would rate this product an 8.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Luis Alberto O.

Excellent User Experience and Support, Incredibly Easy to Use

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I like the user experience that NAKIVO offers, the support has been very good, and it is easy to use. Ease of Implementation
What do you dislike about the product?
So far, all the actions I have taken have been very pleasant.
What problems is the product solving and how is that benefiting you?
Performing virtual machine backups to comply with the recovery plan.


    Muharrem B.

It has greatly streamlined our operations with its secure backup and recovery solutions.

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
-Automatic backup
-Timed and detailed backup
-Reliability
-Easy and understandable structure
What do you dislike about the product?
There is no feature that I am dissatisfied with.
What problems is the product solving and how is that benefiting you?
Since we started using Nakivo, it has provided great convenience to our business both in secure backup and recovery solutions.


    Wisdom Selom Quarshie

Has improved disaster recovery with seamless server replication and reduced operational costs

  • October 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use NAKIVO Backup & Replication to replicate our workloads, as we run the VMware vSphere environment, allowing us to replicate those servers or VMs from production to DR.

Recently, just a few weeks ago, we had an issue with our storage on which the VMs were hosted, and thankfully, because we were running NAKIVO Backup & Replication, we had already replicated the servers from production to DR, so when the storage in production went off, we were able to bring up the servers at the DR site without any interruption, with just minimal data loss.

What is most valuable?

NAKIVO Backup & Replication has been useful; in terms of licensing, it is way cheaper than other solutions, and setting it up in terms of implementation was easier and not difficult to do. The user interface is friendly and straightforward to use.

The best features NAKIVO Backup & Replication offers in my experience include the VMware replication jobs, which allow us to schedule the replication of servers at specific times and move them as quickly as possible. The Change Block Technology (CBT) aspect helps us check if data has really moved without even turning on the server, by just looking at the reports that have been sent, making it a beneficial feature.

NAKIVO Backup & Replication has positively impacted our organization by providing much cheaper pricing compared to other solutions, which means we have saved more money, and integrating it with our solution, the VMware vSphere, is not challenging.

What needs improvement?

It would be helpful if NAKIVO Backup & Replication could explore other areas such as UNIX environments, like IBM AIX server versions, since most of the core banking applications sit on those, which we need to back up and integrate.

For how long have I used the solution?

I have been working in my current field for over a year, and I have been using NAKIVO Backup & Replication for over two years, with a year in my previous employment and more than a year in the current role.

What do I think about the stability of the solution?

NAKIVO Backup & Replication is generally stable in my environment as it relies on the network to do its migration, so while it is stable overall, a stable network is necessary for it to run effectively.

What do I think about the scalability of the solution?

NAKIVO Backup & Replication is easy to scale up; we recently deployed a number of transporters in our two environments, making scaling straightforward.

How are customer service and support?

My experience with customer support for NAKIVO Backup & Replication has been largely positive; they are mostly available on weekdays, but if you need assistance on a weekend, you have to notify them in advance, making weekend support a bit challenging.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have had experience using Veeam, but my institution was using a different solution that lacked efficient replication features, leading us to switch to NAKIVO Backup & Replication, which offers easy use, flexibility, and a user-friendly interface. Previously, we were using Iperius, which was not too efficient.

What was our ROI?

I do not have much information on the return on investment, but I can say that if we were to go for other solutions such as Veeam, we would have paid much more, considering the number of servers we use in our environment. In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want without needing many employees, as just one person in a single pane of glass can handle the switching.

Which other solutions did I evaluate?

Before choosing NAKIVO Backup & Replication, we evaluated other options, including Veeam and Iperius. Since Veeam charges per instance and had high costs based on the instances, we opted for NAKIVO Backup & Replication, which charges per number of sockets and does almost everything Veeam does, making it a better choice for us.

What other advice do I have?

I think NAKIVO Backup & Replication is a good tool and I would recommend it to anybody.

This review has been rated 9 out of 10.

I find this interview satisfactory and suggest that if there is an option to type or provide a video, that would be fine.


    David G.

Reliable backups and fast support

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
The operation is straightforward, and the support responds very quickly. The price-performance ratio is also convincing. Backups can be scheduled effortlessly, and any error messages are clearly understandable. Restoring data also works reliably. The installation went smoothly, and setting up the backup jobs was intuitive. It is particularly positive that support is also quickly available for remote sessions if needed. Nakivo runs around the clock without failures, and the backups are always performed reliably.
What do you dislike about the product?
Restoring individual files from a virtual disk is somewhat cumbersome with ext4 partitions.
What problems is the product solving and how is that benefiting you?
Nakivo does not cause problems, and if problems arise for other reasons, Nakivo solves them.


    EDERLEY TERRERO

Has improved customer satisfaction through reliable replication and flexible deployment

  • October 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for NAKIVO Backup & Replication is that I use it for replicas.

I can give a quick, specific example of how I use NAKIVO Backup & Replication for replicas in my work, as I use it for replicating all machines and data centers for all my customers, specifically MSP.

I handle replication for my customers with a file server, monitoring for the data center, specifically Hyper-V, and for cloning information for file servers and physical servers too.

How has it helped my organization?

NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others.

The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

What is most valuable?

NAKIVO Backup & Replication is very easy to use. The backup, disaster recovery, encryption, dashboard, monitoring, and support are the best features it offers.

What needs improvement?

At this moment, the platform is very good, and I don't think there are improvements needed for NAKIVO Backup & Replication.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for three years.

What do I think about the stability of the solution?

NAKIVO Backup & Replication is stable for me, as I don't have any problems with it.

What do I think about the scalability of the solution?

NAKIVO Backup & Replication's scalability is very good, as it can grow easily with my needs and is very straightforward to use.

How are customer service and support?

My experience with customer support has been very nice, as I haven't encountered any problems. NAKIVO Backup & Replication has support 24/7, which is excellent.

I rate the customer support a 10, as it provides excellent service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before switching to NAKIVO Backup & Replication, I used Veeam Backup. I prefer to stay with NAKIVO Backup & Replication because I save money, it's not very expensive, and it complies with my requirements.

What was our ROI?

I have seen a return on investment through money savings and time efficiency. It's very easy when my users, technicians, and other administrators work with it for other customers too.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.

Which other solutions did I evaluate?

Before choosing NAKIVO Backup & Replication, I evaluated Veeam Backup and Acronis.

What other advice do I have?

NAKIVO Backup & Replication is very easy to use, helps save money, and provides 24/7 support. There is very good documentation available on the official site. It's an excellent tool and solution, and you always have attention from both the partner and directly from NAKIVO.

I have noticed that integration with SAP Business One is not complete for NAKIVO Backup & Replication at this moment.

My company has a business relationship with NAKIVO as I am a partner and reseller.

On a scale of 1-10, I rate NAKIVO Backup & Replication a 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Wisdom Selom Q.

The Saviour

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
Nakivo is quick to setup and user friendly. There are a number of features such as replication, backup, failover and failback which makes allows workloads to migrated successfully. It provides detailed reports into why a job was successful or why it failed. The customer and technical support team are always available and willing to explain into details for resolution and better understanding.
What do you dislike about the product?
The only thing i dislike about Nakivo is that, it is unable to support Unix like platforms like IBM AIX servers.
What problems is the product solving and how is that benefiting you?
As a consultant, i need to ensure my clients are at peace even when their Primary site goes off in times of disaster. Knowing very well they can comfortably work from their Disaster Recovery site. Nakivo has helped me to replicate all workloads to DR and now they can choose to work seamlessly with little to no lag between the two environments ie. Prod and DR.


    Abdul R.

Exceeded all our expectations in Enterprise Data Protection

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
My experience with NAKIVO Backup & Replication over the past year has been nothing short of transformative. Having managed backup systems for 18 years, I can confidently say that NAKIVO provides the best management experience of any enterprise tool I have used. The product delivers on its core promise: reliable, fast, and simple data protection. The ability to easily configure complex backup schedules for daily backup to local NAS storage and seamless weekly backup copies to S3 cloud storage from one centralized, intuitive interface is invaluable. Overall - Unmatched Simplicity, Speed and Reliability, Exceptional Customer Support, Ease of Deployment & Management.
What do you dislike about the product?
UI Modernization, admin console experience is great, easy to navigate but the design itself is outdated.
What problems is the product solving and how is that benefiting you?
All business critical systems are enabled with Automatic backup with schedule. It just works, not so many backup failures except when the node is shutdown. Overall, it just works as expected which is important.


    Adele M.

Best Backup solution

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
We ve been using nakivo for ages, and it has an easy interface that even a none technical professional can understand.
Implementation literally took minutes and we had assistance from customer support and our account manager who is with us all the way. The solution is used on a weekly basis and it has numerous features that allows you to protect your data. Integration in our system was done successfully
What do you dislike about the product?
As for the downside, I haven't seen any yet.
What problems is the product solving and how is that benefiting you?
Backing up our VM and serbers - it is very cost effective