In general, my clients' use case for NAKIVO Backup & Replication involves small business customers who would like to build physical and logical independent backup solutions with a small budget, and of course all Synology or maybe QNAP are the most popular here in Latvia. Other vendors require generic servers and Windows licenses, but NAKIVO Backup & Replication only requires a small box and can work with limited resources.
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good product, good support
What do you like best about the product?
Easy to use, very good support when required
What do you dislike about the product?
I can't Backup old Windows version like Windows Server 2008 R2
What problems is the product solving and how is that benefiting you?
Troubles with Transporter Agent, well solving by Customer Support
Simple and UI Friendly Server Backup
What do you like best about the product?
I’ve been using Nakivo Backup & Replication installed on a Linux server, with backup storage pointed to a TrueNAS Scale system, and it’s been solid.
One of the things I really like is how lightweight and efficient it is, it doesn’t chew up resources, and it’s quick to set up.
I use it to back up two Windows servers, and it’s been rock solid. Backups run consistently without any issues or slowdown.
The web interface is straightforward and easy to work with, and I’ve got plenty of control over how and when backups run.
Pointing the storage to my TrueNAS Scale setup has been a good move too, it connects without any hassle and gives me peace of mind knowing everything’s stored safely and easy to get to if needed.
One of the things I really like is how lightweight and efficient it is, it doesn’t chew up resources, and it’s quick to set up.
I use it to back up two Windows servers, and it’s been rock solid. Backups run consistently without any issues or slowdown.
The web interface is straightforward and easy to work with, and I’ve got plenty of control over how and when backups run.
Pointing the storage to my TrueNAS Scale setup has been a good move too, it connects without any hassle and gives me peace of mind knowing everything’s stored safely and easy to get to if needed.
What do you dislike about the product?
The only issue I had so far was when installing the agent on one of the servers. The initial install failed, however I managed to get around this by investigating the install script as it was running and fixing the dependency it installs before hand (was a Microsoft redistributable package ).
What problems is the product solving and how is that benefiting you?
Backing up my Windows servers is a lot simpler and easier with NAKIVO Backup & Replication.
It takes care of scheduling and retention on its own, so I’m not constantly having to keep an eye on it.
The interface is easy to use, and it’s been solid in terms of performance without any hiccups, managing storage usage and setting compression means I don't have to stress about having to increase the backup volume/store.
I’ve got it set up to back up to a NAS storage location mounted via NFS, which has worked really well.
It’s taken a lot of the manual work out of backups and given me confidence that everything’s protected and recoverable if something goes wrong.
It takes care of scheduling and retention on its own, so I’m not constantly having to keep an eye on it.
The interface is easy to use, and it’s been solid in terms of performance without any hiccups, managing storage usage and setting compression means I don't have to stress about having to increase the backup volume/store.
I’ve got it set up to back up to a NAS storage location mounted via NFS, which has worked really well.
It’s taken a lot of the manual work out of backups and given me confidence that everything’s protected and recoverable if something goes wrong.
NAKIVO Backup & Replication
What do you like best about the product?
Backup and replication stability is very good
What do you dislike about the product?
There is nothing problematic about it from my point of view
What problems is the product solving and how is that benefiting you?
provides solutions in case of disaster
Nakivo is a very complete backup experience
What do you like best about the product?
Product support is exceptional. The team were always available to help.
What do you dislike about the product?
The interface is a little unfamilar as are the terms used. It takes a while to get used to.
What problems is the product solving and how is that benefiting you?
Reliable backup. Multi tenant application, cloud backup
Backup solution delivers reliability and speed, while offering notable customer support
What is our primary use case?
What is most valuable?
Functionality-wise, NAKIVO Backup & Replication does great backups for Proxmox and VMware infrastructures that I work with on a regular basis. However, it makes working with Office 365 backups rather difficult, as it's very slow, and I have several customers who are quite disappointed with NAKIVO Backup & Replication about this.
The slowness is not about integration but due to how it's built; it's very slow and perhaps this is because it works on NAS devices or network-attached storages with their limited resources. Recently, I found out about one disadvantage of the NAKIVO agent that works on physical servers; they certified that they do not have a block tracking mechanism for physical Windows servers, so if a server is huge, say several terabytes, it cannot perform incremental backups and reads all the drives each time, which has left several of my customers suffering from this issue.
What needs improvement?
If we compare NAKIVO Backup & Replication with Veeam, it has slightly worse deduplication rates as it uses a 4 megabyte block by default, which is huge, and I have a 400-person customer for whom this product was not able to be used at all.
While it's possible to manually change the block size using expert settings, the default 4 megabyte replication block contributes to the slower deduplication rates compared to Veeam's 128-kilobyte blocks, which are much smaller and thus yield higher deduplication rates. However, NAKIVO Backup & Replication does send emails and monthly reports, including SLA coverage reports, which I find useful.
For how long have I used the solution?
I have been working with NAKIVO Backup & Replication for six thousand days.
What do I think about the stability of the solution?
I would rate the stability of NAKIVO Backup & Replication between seven and eight out of ten.
What do I think about the scalability of the solution?
The scalability rating is the same as stability.
How are customer service and support?
Regarding NAKIVO Backup & Replication technical support, I believe they provide better support than Veeam due to their very good reaction time, which is usually just a few hours. In most cases, NAKIVO engineers try to connect to the remote system, organize a remote session, and troubleshoot the issues. In contrast, with Veeam basic support, you will have to handle most troubleshooting steps yourself, while Veeam engineers typically just send you instructions, and their production support is very pricey.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
When comparing NAKIVO Backup & Replication to its competitors, my opinion is that for customers looking for the most affordable solutions, it would definitely be NAKIVO Backup & Replication. However, if customers are looking for immutable backups, which have been a must-have feature for the past two years, they would probably choose Veeam since it supports those options. NAKIVO Backup & Replication is building their immutable technology just to be compatible but it could be hard to compete with Veeam.
What other advice do I have?
As an integrator, I currently work with NAKIVO Backup & Replication and am not the end user, so I work with almost all backup vendors. I would rate NAKIVO Backup & Replication an eight out of ten overall, as it's a good product.
My perfect solution
What do you like best about the product?
Super easy integrate and to set up. A great user experience to manage all my VMs Backup.
Great support from the team.
Great support from the team.
What do you dislike about the product?
I've not seen any problem yet. So I'm still super happy!
What problems is the product solving and how is that benefiting you?
I'm using it to backup on AWS S3 all my VMs from different servers
Reliable, user-friendly, fast customer service, easy to set up, affordable
What do you like best about the product?
Delivers what was promised in the advertisement, hence a 10 out of 10 star rating.
What do you dislike about the product?
I don't know any disadvantages, we use it every day and it just works.
What problems is the product solving and how is that benefiting you?
No idea what the question is supposed to be, problems are there to be solved and we were able to do that successfully with Nakivo!
Amazing Experience
What do you like best about the product?
Nakivo is one of the most reliable backup tools due to its wonderful pricing and good value; it is helpful when budget cuts are necessary. As pricing flexibility is so important for a lot of businesses, Nakivo delivers through it’s outstanding features enabling effortless data backup, recovery, and replication processes over virtual, physical, and cloud infrastructures. Intuitive interfaces and easy-to-implement features make Nakivo a wonderful meeting all the requirements a project pertaining security, protection, and compliance. Achieving cost-optimization when protecting sensitive organizational data, nakivo proves its excellence again with incremental backups, quick recovery, and strong encryption.
What do you dislike about the product?
Everything is amazing with this tool , Our Customer prefer Nakivo in all their projects.
What problems is the product solving and how is that benefiting you?
The most important Issue in many project is the Budget, Nakivo have amazing solution with an amazing price.
Solid software with excellent value for money
What do you like best about the product?
The software is simple to install and maintain. It supports installation on a wide range of devices, including legacy NAS systems. This made it easy to integrate into our environment. We use it for daily onsite and offsite backups. The company provided excellent support for the initial setup. The price is excellent considering the functionality.
What do you dislike about the product?
The NAKIVO director software is too resource hungry to run on our old Synology NAS. So we had to set up an extra VM to run the director. But this is only a minor issue.
What problems is the product solving and how is that benefiting you?
We use it for daily onsite and offsite backups of our virtual machines.
Great Back Up Solution
What do you like best about the product?
We have been using nakivo for quite sometime now and frequently, its an easy to use solution and easy to implement, great interface!
The customer support team is always available 24/7 and very responsive. The enterprise edition is really effective.
The customer support team is always available 24/7 and very responsive. The enterprise edition is really effective.
What do you dislike about the product?
the solution has been great and we have nothing to complain about.
What problems is the product solving and how is that benefiting you?
Keeping our data safe and backed up
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