Zero-trust access has improved our secure VPN connectivity and protected internet usage
What is our primary use case?
My main use case for Appgate SDP is for security purposes. We are trying to use it to connect with our VPNs and the network so that we can improve our organization's security.
A specific example of how we use Appgate SDP for security and with our VPNs is that Danfoss security team has implemented a no-trust policy, requiring everybody to install Appgate SDP with a default account. Whenever we start our system, it will automatically connect to the different VPNs through which our network is going. If it is disabled, we are unable to access the internet, as all our network goes through a firewall. If Appgate SDP is not connected to all of the VPNs, then we are not able to browse the internet.
What is most valuable?
In my experience, the best features Appgate SDP offers are reliable connectivity across different environments and strong policy-based access.
When I mention strong policy-based features, I mean that if I want to secure all the systems in my organization, I can apply a particular policy through which all the network has to go, making it easy to implement security compliance throughout the organization.
Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack. After the implementation of Appgate SDP, I did not hear about any security incidents.
What needs improvement?
If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory. Currently, the UI feels as though it is doing something behind the scenes, and at first sight, nobody can understand what this application is for. I think that is the main thing regarding needed improvements.
For how long have I used the solution?
I have been using Appgate SDP for around two years.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that this whole thing is managed by the security team, and there are different teams involved, so I do not have knowledge about cost. I think it is important for security because if a security incident happens, you lose more money than you save.
What other advice do I have?
I do not have anything else to add about my main use case or how it is set up for my team. I do not have anything else about the features I find valuable.
My advice for others looking into using Appgate SDP is to use it, as it is a good application.
Appgate SDP Delivers True Zero Trust with Fast, Direct Access
What do you like best about the product?
I like Appgate SDP best because it enforces true Zero Trust by making applications invisible and granting fast, direct access only to explicitly authorized users—without exposing the network
What do you dislike about the product?
I don’t have any specific dislikes at this time; it has effectively met our security and access needs.
What problems is the product solving and how is that benefiting you?
Appgate SDP addresses the issue of overly broad, VPN‑based network access by enforcing true Zero Trust access only to authorized applications. For us, this translates into a reduced attack surface, stronger security, and seamless access for users.
Excellent support and response.
What do you like best about the product?
Quick reply for technical support/fault resolution.
What do you dislike about the product?
N/A. Have not found any issues with thisproduct or the support team.
What problems is the product solving and how is that benefiting you?
RHEL support.
Centralized Control, Simple Yet Powerful
What do you like best about the product?
I find Appgate SDP to be very powerful and flexible in terms of configurability. The configuration data model is simple to understand, which makes it much easier to handle. I appreciate how easy it is to provision new Appgate Gateways and other Appliances to the Appgate collective. The networking requirements for communication between these Appliances are straightforward to implement, partly because Appgate implements SPA and simplifies firewall rules. I also like that every resource in Appgate is autonomous, allowing for easy creation and editing, which provides a clean separation of concerns and contributes to the reliability of the entire system.
What do you dislike about the product?
I do not have much complaints about Appgate SDP, but I could mention a few things. When signing in to the AppGate Client, since we have a large number of entitlements and AppGate Gateways, it can take a little while to establish all connections. If signing back in is required and this happens during the workday, there can be a short period of time when protected services are not accessible. Also, we have to maintain our own separate service to query group memberships of users in order to configure Access Policies based on groups. It would be nice if this was integrated into AppGate, especially for ubiquitous IDPs like Google.
What problems is the product solving and how is that benefiting you?
Appgate SDP secures access to internal services and SaaS applications, centralizes access policy configurations, and simplifies secure VPN-like infrastructure setup. It's powerful yet user-friendly, making provisioning gateways easy and offering reliable, autonomous resource management.
Powerful Solution with Lots of Potential
What do you like best about the product?
The power behind this solution is great. im still working on the system and will get more out of it.
What do you dislike about the product?
There is no reporting functionality which customers frown abit
What problems is the product solving and how is that benefiting you?
Zero Trust methodology
Reliable Service and Support, Though Setup Can Be Tricky
What do you like best about the product?
AppGate is reliable, and customer service is fantastic. They know their product very well and can help troubleshoot and support my issues in no time. AppGate helps secure our platform, and we did not see a lack in network communication across the user base and internal services.
What do you dislike about the product?
Software configuration is not easy, but once you set it up correctly, it works seamlessly
What problems is the product solving and how is that benefiting you?
Zero Trust Enablement for our platform
Zero-Trust Made Easy
What do you like best about the product?
Manage complex user access assignments easily under a simple UI.
Appgate's support and customer success teams are fantastic, responsive, and very friendly.
Appgate can be used to reduce network complexity while still maintaining security.
What do you dislike about the product?
In addition to our own users, we sometimes setup access for our clients to get to very specific resources. License management can sometimes be challenging if you have a number of clients needing access for short periods of time because each connection consumes a license for 30-days.
What problems is the product solving and how is that benefiting you?
Gives VPN-like ability to access resources; however, SDP makes it far easier to control fine-grained access. Moving these connections to SDP gave us the ability to really deliver only necessary resources to specific users/groups.
Appgate SDP
What do you like best about the product?
Strong Zero-Trust / Least Privilege Model
Appgate SDP is built around the principle of granting only exactly what’s needed — no more, no less. Access is dynamically evaluated based on identity, device posture, context, and policy — which really minimizes exposure and lateral movement risk. Many users praise this as a superior security posture versus traditional VPNs.
What do you dislike about the product?
Complex Deployment / Learning Curve
Many users mention that initial setup, configuration of policies, and tuning can be complex. It’s not always “plug-and-play.”
While Appgate supports hybrid architectures, some users note that changes (e.g. in the cloud or dynamic scaling) are more complex to reflect in policy / deployment
What problems is the product solving and how is that benefiting you?
Traditional VPNs typically follow a “connect first, verify later” model, which grants broad network access once inside. They often don’t support fine-grained controls, and expose a big attack surface. Appgate SDP replaces or augments this model.
Benefit : Because internal resources are cloaked and only visible to legitimate sessions, potential attackers have less surface to probe. Even if they penetrate one point, they can’t freely move.
Appgate SDP user review
What do you like best about the product?
Appgate SDP software can be used to connect multiple sites on a single vpn authentication, and users will be stress-free to connect multiple vpn to connect different sites.
What do you dislike about the product?
Not seeing anything to dislike but hopefully appgate GUI can be improved
What problems is the product solving and how is that benefiting you?
We have different DCs in countries and it's really difficult to connect to each DC by using vpn on a single go, but AppGate solves that problem, and we only need to connect once using SSO, and it will connect to all the DC sites.
AppGate SDK is a powerful solution for modern remote access
What do you like best about the product?
AppGate SDP offers a cutting-edge solution that prioritizes security, flexibility, and ease of integration.
As an organization operating with a hybrid workforce, the adaptive access controls make it easy to enforce dynamic security rules while ensuring seamless user experience.
What do you dislike about the product?
Our on-premises deployment is vulnerable to downtime if our datacenter experiences an outage.
What problems is the product solving and how is that benefiting you?
A major advantage of AppGate SDK for remote access is its identity-centric access model. Rather than relying on traditional VPN-based approaches, the SDK enforces granular policies based on user roles, device security posture, and location. This results in better security, reduced attack surfaces, and optimized performance.
