* End users

* Some servers

How has it helped my organization?

There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice.

What is most valuable?

* Its reliability: We have one centralized place to look at threats.

* The ease of installing it for users.

What needs improvement?

If I had more reporting, the product would be an A plus. Reporting is the one thing that we are sort of missing, especially with more log information.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I trust this product more than Symantec. Since we have installed the program, we have had no intrusions at all.

How is customer service and technical support?

They're tech support is on top of things. The few times when we had questions, they have gotten back to me quite rapidly.

Which solutions did we use previously?

We have quite a bit of old servers that we are trying to migrate off of, and we had Symantec on them. Because of Symantec's logs, we were on the constant battle of always having to clean up the space, where when we put on Trend Micro on it, we didn't have to worry about that anymore. It has been easy to use. I can control it from the computer on my desk and not have to worry about it. I can push definitions, which has been easy to use as opposed to having to be on the actual user's computer.

How was the initial setup?

The integration and configuration of this product in our AWS environment was very easy.

What's my experience with pricing, setup cost, and licensing?

Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there.

The pricing is fair.

Which other solutions did I evaluate?

There were three runners up when evaluating this product: Sophos, Symantec, and Trend Micro.

We chose Trend Micro for the following reasons:

* Its smaller footprint.

* It did not take up a lot of storage space.

* The agent was small enough to where you wouldn't even notice it.

* The ease for the user to install it themselves.

* The actual web portal.

* Cost: The price offered was decent compared to Sophos, which was extremely expensive.

What other advice do I have?

It integrates well with other products, e.g., we use it on user endpoints, servers, physical servers, VMware, and AWS. We use it on a lot of platforms.