External ELB and TLS Does Not Work - Support is a Joke
I want to give this product a good review but cannot. Setup was relatively easy but if you require external AWS ELB (Elastic Load Balancing) AND TLS (i.e. no TLS termination) then this product does not appear to work.
But more than the TLS issue, after a week of going back and forth with email based Sophos support that don't appear to read or understand English AND don't call when they say they will call - I have given up.
Prompt and accurate support is important for any product that will be supporting your production systems and from my experience, Sophos has failed miserably in this area.
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