We are able to quickly go through logs and figure out what is happening
Our primary use case for the product is going through logs and tracing through what has happened.
How has it helped my organization?
In general, it has helped me go through different logs more easily when something breaks.
What is most valuable?
Being able to quickly go through logs and figure out what is happening.
What needs improvement?
It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It has been stable. It doesn't break.
What do I think about the scalability of the solution?
Its capabilities are good.
We have a couple AWS accounts that we are running on the cloud. Then, we have a lot of on-premises applications, as well.
How is customer service and technical support?
The technical support is readily available.
How was the initial setup?
The integration and configuration of this product in our AWS environment is pretty seamless and easy to configure.
We don't really integrate it with anything else.
What's my experience with pricing, setup cost, and licensing?
Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.
I think the pricing is at a fair value for what it is.
Which other solutions did I evaluate?
We looked into New Relic and other logging solutions.
After doing our research, we figured out that Dynatrace was the best for us.
What other advice do I have?
It is a very useful product.
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