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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Really Good

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
The overall vision that it gave to us as a company plus as well an understanding of what we need to do in the future to make sure that we can improve.
What do you dislike about the product?
Cant say much, maybe the UI improvements need a bit of rework
What problems is the product solving and how is that benefiting you?
Making sure that we have vision over out entire fleet and that we know a performance,
Recommendations to others considering the product:
its got a great outlook into to performance and as well understanding of how everything in your company will work, its a great way as well to understand what needs improvement in the future and as well what resources will be needed as a company .


    Dag Andre I.

A good alternative to New Relic

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace's ai makes it easy to see which problems are effecting the end user.
What do you dislike about the product?
Dynatrace is very good at showing all queries for Mysql on a given request, but doesn't give the same insight on Redis.
What problems is the product solving and how is that benefiting you?
Dynatrace makes it easy to monitor a huge amount of applications. If a customer has experienced an application error, it's easy to find that single webrequest in Dynatrace and analyse what went wrong.
Recommendations to others considering the product:
Set up a meeting with a technican. It really helps to show you the use the tool correctly


    Telecommunications

Great tool to identify bottleneck in applications

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
the detailed tracing to the problem so that we can pinpoint the issue and get it fixed
What do you dislike about the product?
overcomplex layout, sometimes hard to find the path
What problems is the product solving and how is that benefiting you?
the detailed tracing to the problem so that we can pinpoint the issue and get it fixed


    Information Technology and Services

We are Using DT ruxitfor prod and for Performance DT AM & UEM

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
We like Pure Path methodology . get All Query from request , Almost reach on method .
What do you dislike about the product?
I cant Understand in DT AM & UEM how to get Specific Query call by witch method and also web service Capturing not good . it should we give some tips to improvement .
What problems is the product solving and how is that benefiting you?
Improve Query count .
Recommendations to others considering the product:
yes


    Adam S.

Find, diagnose, and resolve critical production issues.

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
It is really fantastic at automatically gathering all performance data and doing intelligent analysis to understand the health of our systems. Having all the performance data tied together across systems has helped us track down critical and difficult issues and resolve them quickly. The 'purepath' technology that traces a customers interaction from their browser through all the systems (web server, JVM, database, and other interconnected services) ties all the information together to help us see the big picture and more quickly pinpoint problems. This deep dive capability is truly one of the biggest features to help us out in the past. We've been reviewing and starting to take a closer look at the new Dyntrace AI feature. This feature takes all the data points and does an automatic analysis of a million pieces of data to help determine root cause of problems automatically.
What do you dislike about the product?
There is little that I dislike. I've been using the tool for many years and have seen great improvements in the capabilities and interface. Clearly still moving in the right direction with the intelligent analysis built in to help pinpoint performances issues quickly. I expect to see continued improvements in this area.
What problems is the product solving and how is that benefiting you?
We monitor performance and use the tool to detect degradation of service to our customers. It has been essential in diagnosing and resolving critical customer issues. We have realized the tool has tremendous capabilities that help diagnose and resolve some of our most difficult challenges. The UEM functionality is also helpful for
Recommendations to others considering the product:
Amazing tool that helps diagnose and resolve the really difficult problems


    Ramesh Kumar R.

Robust Application Monitoring Tool

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
User Experience Monitoring, Charting, Customized Business Transactions, Incident Report, Agent Logs, System Information and Debug mode, Offline setup, Mulitple server connections in the same application.
What do you dislike about the product?
Inability to display commerce log errors, Object wise analysis from Synthetic to AppMon.
What problems is the product solving and how is that benefiting you?
User Login issues found through DT client errors, SDS application failure w.r.t JCO$Application, Customer Satisfaction decreased analyzed using multiple server dashboards, load balancer's.
The AppMon is extremely helpful in investigating, analyzing and problem solving day to day activities, failures and errors on the website.
Recommendations to others considering the product:
The best AppMon & Synthetic application software currently available in Market comparing Keynote etc.. Extremely easy to navigate & drilldown the application for root cause analysis, charting, Business Transactions etc.. Helps in monitoring server, third party clients, User experience management..


    Ravi D.

One Solution for Application Monitoring

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
API Load vs Response time and End to End review User Experience
Being ProActive
What do you dislike about the product?
Nothing Much but need to configure BT lots
What problems is the product solving and how is that benefiting you?
Application Performance can be reviewed Every day
User Experience can be reviewed Every day
Load VS Response time vs Capacity Usage
G
Recommendations to others considering the product:
Definitely for Application Monitoring
Increase quality and good Experience to Users


    Telecommunications

Experience with Dynatrace

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
We are able to identify issue whenever deployment happen especially going live.
What do you dislike about the product?
Not really had one, but if I really had to say, its not an easy tool for beginner to learn.
What problems is the product solving and how is that benefiting you?
Dynatrace ensure our business operation smooth as we always able to identify the issue at the early stage
Recommendations to others considering the product:
Have to try to use this tool as it really helps in your business


    Leisure, Travel & Tourism

Dynatrace complete APM solution

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace acquisition helped us to be pro-active than to be re-active, root cause analysis of the issue was at our tip instead of searching logs trying to figure issues.
What do you dislike about the product?
We didn't dislike Dynatrace but as with any tool there were learning curve involved for developers, business users and documentation can be more elaborate.
What problems is the product solving and how is that benefiting you?
We have minimal downtime and this helps our business to be 24/7.


    Ferdie S.

Great Product

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
# User sessions.
# Ability to identify issues proactively
What do you dislike about the product?
Unable to export data from the user session into say CSV format (I am aware that we can export user session via web hook, however it would be good to export the user session into csv format the specific date range - or even create an overnight job to send the CSV file once it is ready)
What problems is the product solving and how is that benefiting you?
It is easier to identify performance issue (the root cause)
Able to identify user browsers, user screen resolution, user geographic location.
Recommendations to others considering the product:
Very good product.
Be proactive to know your user experience.