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External reviews

1,247 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marcin G.

Does really the customer attitude come hand in hand with visions you have?

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Great variety of features, good support.
What do you dislike about the product?
Making any purchase, unannounced product changes
What problems is the product solving and how is that benefiting you?
With DT we finally get visibility of dependencies in a complex environment.


    Information Technology and Services

Great tool for patient people

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
PurePath, Backtrace, waterfall analysis.
What do you dislike about the product?
I dislike that Dynatrace doesn't support monitoring of one of the most user programming language which is Python.
What problems is the product solving and how is that benefiting you?
I help developers to find performance issues by using waterfall analysis.
Recommendations to others considering the product:
Prepare for huge amount of clicking and clicking and clicking.


    Insurance

how to get dynatrace in the organization

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
artificial Intelligence - davis - because we will never be able anymore to keep track on the changing infrastructure manually
What do you dislike about the product?
convincing cXo to go for the effort and money to spend with / for dynatrace
What problems is the product solving and how is that benefiting you?
troubleshoting, analysing with in a complex infrastructure. P1 incidents.
All those incidents, where there is no short hand solution or idea
Recommendations to others considering the product:
1st - get something to show to business and cXo (proof of concept)
2nd - strong management attention and the commitment to go for dynatrace incl. the costs of the solution
3rd - good stuff cost money!!!


    Health, Wellness and Fitness

Awesome way to understand whats happening with user exceptions

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I can quickly drill down into my dashboard to understand the errors my user's are experiencing
What do you dislike about the product?
There is nothing I can think of that I dislike
What problems is the product solving and how is that benefiting you?
A lack of visibility into user experience has been fixed by clear reports that provide insights in to exception conditions


    Insurance

Great Team to Work With!

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The Dynatrace tool allows staff to drill into problem areas quickly and easily.
What do you dislike about the product?
If your tagging is not quite structured enough, you will have a bad time
What problems is the product solving and how is that benefiting you?
Impact analysis is very easy to obtain
Recommendations to others considering the product:
Look at other implementations of Dynatrace - what did they do, how does it work for them.


    Information Technology and Services

Lightning fast from idea to result

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The product offers the possibility to quickly derive value from it's use, either from an IT Operations perspective or a business KPI
What do you dislike about the product?
The downsides are reducing with broadening of features, but the main downsides would be the coexistence with complementary and overlapping legacy tools and the cost that entails.
What problems is the product solving and how is that benefiting you?
We have been positioning Dynatrace on a performance oriented solution as well a New IT Observability Blueprint for large corporations.


    sunil m.

Dynatrace, face of monitoring/tracing.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The way the problems were detected for an application and know the root cause of it to.
What do you dislike about the product?
The dynatrace UI was liitle bit difficult to understand for the new users.
What problems is the product solving and how is that benefiting you?
Tracing in to the application and enable deep level monitoring.
Recommendations to others considering the product:
Just go for it to use dynatrace.


    Matt C.

Great tool for application and infrastructure.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I like using the Real time user monitoring the best.
What do you dislike about the product?
We had an outage caused by the oneagent upgrade the other week.
What problems is the product solving and how is that benefiting you?
We are solving performance problems and it shows us exactly where the issues reside.


    Banking

Dynatrace Full Stack APM

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use. Full stack visibility into our enterprise applications.
What do you dislike about the product?
Licensing is limiting adoption and is complex for all the components(DEM, HU, Metrics, Logs).
What problems is the product solving and how is that benefiting you?
Faster incident root cause determination and resolution.
Recommendations to others considering the product:
Dynatrace requires full agent coverage to take advantage of the AI and full stack visibility.


    Retail

Dynatrace recommendations

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, onboarding to Dynatrace and root cause analysis.
What do you dislike about the product?
Don't know how much performance impact it has on certain technologies.
What problems is the product solving and how is that benefiting you?
Identifying the root cause of a problem. Dependencies across services. The benefits we have is able to get the dependency tree and service flow.
Recommendations to others considering the product:
Identify the use cases before starting to use Dynatrace