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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sathish T.

Technical Leader

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Architecture of dynatrace which is defining its extend ability
What do you dislike about the product?
So far not available across all platform. More of cloud integrations and bit of simplifications will also help .Reorganisation of navigations in client will help as well
What problems is the product solving and how is that benefiting you?
Understanding the marketability of what we are trying to sell


    Information Technology and Services

Best APM solution

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace Perform 2018
HOT Day is great with very experienced professionals focused on key areas. They also gave as the opportunity for hands-on practice.
What do you dislike about the product?
Hot Day description should clearly mention what Dynatrace products, agents and details for each session so the attendees can select session as per their needs against products they have or intend to have
What problems is the product solving and how is that benefiting you?
Slow application.
Quickly identify where problemic areas are
User Experience metrics
Recommendations to others considering the product:
Hard for new users


    Financial Services

Awesome product exposing tons of data for ensuring performance and availability

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Support of tech, decodes, agents, dashboards purepaths
What do you dislike about the product?
Support life cycle for large installations
What problems is the product solving and how is that benefiting you?
Performance issues with applications


    Financial Services

Transitioning to DT (managed) from Appmon is VERY easy

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Oneagent is way easier than the old appmon agent and allows for very rapid deployment. There is no complicated setup, and it is extremely easy to script and deploy at scale. The Problem "dashlet" finds problems so quickly that it is initially difficult to believe how easy it was.
What do you dislike about the product?
The tool prioritizes front end user experience. While this is fantastic for current companies, companies using legacy tech that rely heavily on server side monitoring will have a slightly harder time wrapping their head around the new tool. Old school alerting functionality needs work.
What problems is the product solving and how is that benefiting you?
Dynatrace has allowed us to shed light into "it is a database problem" or "it is an esxi host" problem. There is no more guesswork or conflicting info from tools. there is no more pass the blame mentality. Dynatrace always has the right answer, and the entire rest of the call is simply waiting for that answer to sink in.
Recommendations to others considering the product:
Dont overthink, embrace UEM, script EVERYTHING, make heavy use of the API.


    Financial Services

Excellent enterprise tool with minor stability issues

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Great product for troubleshooting problems in large application ecosystems.
What do you dislike about the product?
Significant effort requiers to learn the art form of troubleshooting with the tool. Frequently, my expert Dynatrace team is required to join troubleshooting calls to help.
What problems is the product solving and how is that benefiting you?
Serious code issues, poorly planned feature enhancements.


    Financial Services

Service improvements

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Our flag ship apps have run longer with much less down time thanks to Dynatrace
What do you dislike about the product?
Setting threshold and alerts takes some getting used to
What problems is the product solving and how is that benefiting you?
Highly improved up times and incident detection prevention before the field knows


    Environmental Services

Dynatrace 2018

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Simple Integration across platforms and Geographical view
What do you dislike about the product?
Data redundancy while integrating and constantly changing naming convention
What problems is the product solving and how is that benefiting you?
SAP, crown jewel applications


    Randy S.

Dynatrace

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Deep dive analytics, root cause analysis, ease of use, metric rich, accurate detailed presentation level
What do you dislike about the product?
Some easer of use. UI sometimes hard to understand. Idea of Business transactions and applications is not automatic.. some work flows tough to understand
What problems is the product solving and how is that benefiting you?
Root cause analysis, application response time issues, application delays
Recommendations to others considering the product:
Take training. Understand what you are looking for before digging.


    Insurance

Application Monitoring -

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
The capabilities of the product are many and give you flexibility in deployment in your organization.
What do you dislike about the product?
The vendor’s ability to explain the resources needs required to ensure successful use of the product,
What problems is the product solving and how is that benefiting you?
We have been able to identify issues, but then development organization has not acted upon them.

We have also been able to identify significant requests coming from regions in which we do not normally do business. It allowed us to discover that someone in the business had decided to outsource some work unbeknown to the enterprise.
Recommendations to others considering the product:
Dynatrace has an eye toward the fixture of application monitoring, as we move to micro-services, cloud and beyond. Some newer product developments will be leveraging AI and I’m excited to see what we can gain from those insights,


    Bob Z.

Program Manager, APM

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
We have both DCRUM and App Mon, and with data from booth tools I’m able to find the root cause of most any issue.
What do you dislike about the product?
I can’t think of anything right now, thank you.
What problems is the product solving and how is that benefiting you?
Improve performance of legacy system. Performance comparison of releases. Faster resolution of production issues.