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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Good tool for application performance monitoring and resolve performance issues

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Pure paths to get to details of the call
What do you dislike about the product?
Dashboard has so many options and structure can be inhanced
What problems is the product solving and how is that benefiting you?
Application performance issues resolution


    Banking

No more blackbox...

  • January 08, 2018
  • Review verified by G2

What do you like best about the product?
dynaTrace sheds a light on live running code which would otherwise be a black box to us. This is tantamount to incident/problem resolution.

Real user monitoring is also very important to us since it shows us what the customer experience is and can highlight issues like certain pieces of static content taking a long time to download

dt managed - understanding dependencies and providing full stack view (apart from deep network switch view)

Stitching of purepaths together between teirs
What do you dislike about the product?
dt managed - Difficulty finding good technical resources/documentation/best practices on dynaTrace managed

dt managed - Demo dt Managed environment made unavailable for customers

dt managed - Inability to run DT managed server/SG components under a non-priveleged linux user

Slow turn around on support queries. Have had a couple of support tickets not read properly by in

Inability to elegantly handle application alerting on the basis of an individual team (for application originating alerts, not infra)

Appmon - complicated/confusing ways of expose measures.

Appmon - Traffic light graphing based on measures is confusing at first
What problems is the product solving and how is that benefiting you?
Ability to expose business transactions from live running code and graph results then share out dashboards to business stakeholders

Ability to reduce overall customer login times into the system

Significant reduction in Mean time to recover during incidents/problems

Ability to monitor new business features introduced into the application.
Recommendations to others considering the product:
dynaTrace is a 'no-brainer'. Look at the magic quadrants in APM for the past 8-9 years.


    Banking

Dynatrace AppMon Application Performance Monitoring

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Granularity of data that Dynatrace is able to provide is extremely valuable and allows developers to track down the root cause of the issue in near real time. Ability to extract data on a transaction level and pin it to specific user behaviours (through EUE) allows fo a complete picture of what the user has been doing with the application when errors occured.
What do you dislike about the product?
Although thick client is useful in a number of scenarios, it would be great to have the same features through a web interface, which is on the roadmap.
What problems is the product solving and how is that benefiting you?
Ability to reduce problem resolution time and provide performance based insights for the business users. We were able to provide near-real time dashboards to our business stakeholders to use to understand user behaviour in the applications.


    Mikko S.

Can it be easier

  • January 06, 2018
  • Review verified by G2

What do you like best about the product?
With the new Dynatrace (OneAgent- based) I mostly like the simplified installation and no configuration when you start using it.
What do you dislike about the product?
Sometimes I feel that I need more configuration options, but I can manage with its fully automated configurations too 😀 - saves my time.
What problems is the product solving and how is that benefiting you?
As a service provide we need less employees to manage our monitoring and of course we save lot of time in troubleshooting.
Recommendations to others considering the product:
Give it a try!


    Insurance

Dynatrace

  • January 05, 2018
  • Review verified by G2

What do you like best about the product?
intuitive interface, graphical charting with Drill down features and user experience
What do you dislike about the product?
cost per server is high which can be prohibitive when deploying to non ecommerce environments
What problems is the product solving and how is that benefiting you?
Performance engineering hotspots and troubleshooting application delivery
Recommendations to others considering the product:
training and Proof of Concept is key to successful implementation


    Arunkumar S.

One of the best apm solution in llc

  • January 05, 2018
  • Review provided by G2

What do you like best about the product?
One if the best apm solution which can be used in lower life cycle analysis and deep dive. Comes with tons of ability like thread, cpu , memory' profiling .it's purepath and correlation ability stand out among other tools in this category. Business transactions are great way to represent metrics from application functional and usage perspective.
What do you dislike about the product?
Not a great solution for large production (2000+ jvms) deployment given the license and upgrades. Dynatrace client is heavy in client machine memory as expected given the nature of the data it anaylse
What problems is the product solving and how is that benefiting you?
Performance deep dive analysis and tunning.memory and cu profiling
Recommendations to others considering the product:
New web based deployment is great for large installation but may not provide the same ability as the thick client


    Facilities Services

A very good tool for your overall process monitoring capabilities

  • January 05, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is a very good tool for your UI and UX apps issue resolution and performance metrics. There are good reports you can get based on the app analytics. Newer features for IOT space are a plus along with cloud capabilities. Overall I would recommend for your cloud or on-prem solution.
What do you dislike about the product?
The tool has many features and I have not found any issues with it yet.
What problems is the product solving and how is that benefiting you?
We use it for our app monitoring and app analytics and it helps us in understanding the underlying issues when an app crashes.
Recommendations to others considering the product:
An excellent product for your app needs


    Retail

More than an AppMon

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
The best part is the AI engine and integrations with most of the tools used in DevOps practice today.
What do you dislike about the product?
Honestly, the new version has exceeded my expectations. So no concerns.
What problems is the product solving and how is that benefiting you?
High latency issues.
Recommendations to others considering the product:
Dynatrace new version is a combination of Splunk, Zabbix and AppMon tools. The best part is AI engine which will eventually guide you in troubleshooting the issues.


    Antonio I.

APPMON excellent in solving application problems

  • January 04, 2018
  • Review verified by G2

What do you like best about the product?
Installation, very fast configuration.
The tool allows to solve problems related to the application, GC, Thread and system overload.
Excellent End User Experience .
What do you dislike about the product?
I have not encountered any problems. Support could be improved
What problems is the product solving and how is that benefiting you?
we use the tools for different customers. We have solved problems related to the performance of critical systems.
Recommendations to others considering the product:
great product, very intuitive, help in solving problems.


    Sarvapreet S.

Awesome product with great performance monitoring feature

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
It's performance monitoring feature I like most. Apart from this service monitoring, network equipment are also nice features. If we talk about database monitoring, it performs well. One more feature I like is its chart comparison. It is very useful to check all the services in single dashboard.
What do you dislike about the product?
Its cost. Dynatrace is not cost effective for everyone. It is bit costly as compare to other tools available. It is tough to understand by beginners, It is very complex. It will take time to get hands on this tool and services. So this is the area which I did not like.
What problems is the product solving and how is that benefiting you?
Server Monitoring was the main concern from my team, so we solved it by Dynatrace. Later on we have implemented performance monitoring and network equipment in our project, both worked very well. We use chart comparison on daily basis to get the server performance. Log monitoring is also one of the major good area of dynatrace. These are the business problem solved by Dynatrace.
Recommendations to others considering the product:
I will recommend dynatrace to everyone. It is very useful and reduce the huge project complexity. User do not need to think on server side, they can easily focus on their project and business requirements. Hats off to Dynatrace team. Company should implement dynatrace to their project to get rid of the server related issues or to reduce the infrastructure issue. Also explore the various plugins provided by the team to enhance the project need. It is now available on almost all the cloud system.