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Pretty useful
What do you like best about the product?
The capability to compare between different sites
What do you dislike about the product?
Creating the scripts in kite. The old versions of browsers it uses
What problems is the product solving and how is that benefiting you?
Showing the problem is not the platform but the implementation of the solution
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Enterprise grade (Best of Breed) monitoring solution
What do you like best about the product?
Because we consider them Best of Breed and clients agree, we enjoy working with Dynatrace. The ability to quickly 'Drill-Down' on a problem area is quick and robust!
What do you dislike about the product?
Learning curve for the team. Documentation needs to be clearer for novice users.
What problems is the product solving and how is that benefiting you?
Monitoring performance spikes and tracking outages.
APM prepared for the future
What do you like best about the product?
What I like best is the capabality of following all user actions across all monitored infrastructure, and even to systems not monitored, but interconnected. I also like the AI capability. I have seen some of it's capability in production environments, and it's pretty impressive! It's not a marketing buzzword being abused, but it actually works! Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something very important, as systems/applications are getting even more complex.
What do you dislike about the product?
In the new Dynatrace offering, support for legacy applications is still not there. But given their excellent support of legacy applications and protocols in the AppMon & DC RUM offers, they have the knowledge to put it their, knowledge that isn't available in their competition.
What problems is the product solving and how is that benefiting you?
Dynatrace is excelent in troubleshooting scenarios. You don't get samples or gaps. You get the real thing. And that is absolutely important when troubleshooting the most complex situations.
Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.
Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.
Recommendations to others considering the product:
You're going to be surprised. It's difficult to keep pace with their solution. But it's mostly automatic, so you only to give importance to what's really important for you. But when you need the detail, or additional information, it's there, as there are no gaps, as it is not based on sampling.
best in class APM solution
What do you like best about the product?
Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.
What do you dislike about the product?
The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.
What problems is the product solving and how is that benefiting you?
Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.
Recommendations to others considering the product:
When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.
Dynatrace selling process
What do you like best about the product?
- User interface
- One Agent / one product
- User experience features
- AI capabilities
- One Agent / one product
- User experience features
- AI capabilities
What do you dislike about the product?
- Nothing relevant to dislike
- More dashboards with application usage data would be a good asset
- More dashboards with application usage data would be a good asset
What problems is the product solving and how is that benefiting you?
be able to provide Agile Business Process BPM clients an holistic and realistic view on how the solutions are behaving defocusing the discussing from perceptions into real data.
Recommendations to others considering the product:
Would be great to add more application user usage data to the different dashboards
Target: Digital Transformation
What do you like best about the product?
Easily deploy Dynatrace without the usal effort when using traditional monitoring applications.
It's easy to deploy to monitor applications which tipically are hard to monitor with traditional solutions.
Full stack visibility, for process, services, applications, hosts, end useres, databases, full coverage, and identification for all the conecctions. Identification for the exact cause and dependency tree.
It's easy to deploy to monitor applications which tipically are hard to monitor with traditional solutions.
Full stack visibility, for process, services, applications, hosts, end useres, databases, full coverage, and identification for all the conecctions. Identification for the exact cause and dependency tree.
What do you dislike about the product?
Dynatrace is somehow inflexible, somteimes it's needded to have more apelling and easy to read dashboards. Graphics should be possible to change. Should be possible to integrate data or dashboards from other providers. New features sholud be more mature before the release and have more configuration options. Must have more database and network visibility.
What problems is the product solving and how is that benefiting you?
Deep visibility for infrastructure which supports the application and for the user experience with analytic information.
Dynatrace - Managed Application Performance SAAS
What do you like best about the product?
Ease of deployment richness of insights out of the box.
What do you dislike about the product?
Licensing can be confusing and expensive
What problems is the product solving and how is that benefiting you?
Delivering application performance to customers as service. Leveraging Dynatrace has a quick time to value and easily deployed.
Good Partner to Work with
What do you like best about the product?
Apart from good technology, Dynatrace has good Business Development people on the ground who makes it easier to work with the company.
What do you dislike about the product?
There is nothing in particular. However, they can focus more on creating awareness of their product
What problems is the product solving and how is that benefiting you?
We are working with Dynatrace to help our customers solve their business problems and helping them in their digital transformation journey.
Director
What do you like best about the product?
Depth of capability and time to value were the values that sold us on the solution
What do you dislike about the product?
Still need to leverage other product dashboards..
What problems is the product solving and how is that benefiting you?
Enterprise monitoring of all IT services for effective performance and trobuleshooting
Managing Partner
What do you like best about the product?
Dynatrace has the most comprehensive full suite of solutions to allow Enterprises to manage and evolve their end to end Digital Transformation initiatives focused on Digital End User Experiences (DUX).
What do you dislike about the product?
Accelerating the orientation about products with customers and expanding their local channel capabilities to allow for faster adoption, education and development of business use cases.
What problems is the product solving and how is that benefiting you?
Acute performance triage and root cause analysis. Migration to the cloud and end-to-end End User Experience Management.
Recommendations to others considering the product:
Dynatrace provides the most comprehensive suite of solutions for supporting the Digital Enterprises. They have a history of being a segment leader and can be counted on to remain at the front of the pack as this sector expands and becomes more critical to our networked business operations.
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