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External reviews

1,242 reviews
from G2

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    Bharadwaj (Brad) C.

An expensive top notch monitoring tool

  • April 01, 2016
  • Review verified by G2

What do you like best about the product?
its a top notch monitoring tool which provides great metrics from UX, mobile, usability. They have rich reporting capabilities with interactive interfaces
What do you dislike about the product?
Starting plan itself is pricey. Additional vertical offerings for application performance management, standalone synthetic monitoring, and data center RUM are not included.
What problems is the product solving and how is that benefiting you?
Have a powerful monitoring tool that can provide detailed metrics across all platforms and channels.
Recommendations to others considering the product:
Its definitely expensive but gives you a wider options in monitoring. If you are considering this, then your application monitoring is key for your business because even a small downtime or lack of insight means losing money in your domain. If that's not the reason, then may be you can look for a cheaper option


    Akhil K.

Dynatrace is faster and easy to implement

  • April 01, 2016
  • Review verified by G2

What do you like best about the product?
I've only used Dynatrace for a while as a part of my project (shifted from Nagios) and I can say it's pretty easy to implement (from a first time user point of view).
The core technology of the product is its patented PurePath Technology which allows to trace every single transaction (like web request, batch jobs etc.) from end-to-end.
Dynatrace APM tools provide UI/UX analysis that identifies and resolves application performance issues faster than many other competitors used in software industry.
They have a great support for IBM technology and an excellent experience in the AIX space.
What do you dislike about the product?
We were working on banking projects and often used multiple server technologies including C++. Initial setup was straightforward while implementing Java and .net, but a bit complex in the case of C++. I felt if they could just facilitate the installation of the agent on server applications for various languages.

DynaTrace provides a more transaction level view(compared to largely aggregated view some APM provide) however, I would have loved if it would have provided more specifics like which part of the code/module is taking a long time to execute.

DynaTrace is way too expensive when compared to one of those top APM tools(like New Relic).
What problems is the product solving and how is that benefiting you?
Other APM mainly focus on monitoring systems, infrastructure and networks whereas Dynatrace is a whole lot more complex and far more developed for the kind of projects we deal with.
It is also monitoring your whole infrastructure and with that set of informations(you provide) and that let you to figure out if there are any application performance problems especially if they're related to infrastructure, server, code, database or any other tier.
The best feature that helped with our business is that there were
• No Stability issues
• No Scalability issues
• Executing performance testing and supervising the application response with Dynatrace, then collaborate with developers to solve issues.
Recommendations to others considering the product:
• AIX Java stack on Dynatrace is obviously a crowd pulling aspect.
• Dynatrace is a SaaS APM solution based on hundreds of man-years of experience which monitors complex environments(leveraging AI).
• They have an excellent support for IBM technology.