Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Deepak M.

Awesome tool for developers to track the application analytics

  • May 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to integrate it into mobile and web applications to track user behavior, application performance and the Console provides a nice and clean UI to see those metrics.
What do you dislike about the product?
I don't see any issues so far with the software, This has made it easier for us to track down the application performance analytics, etc.
What problems is the product solving and how is that benefiting you?
This helps developers to keep track of how the application is performing in production and if is there any error in the application that needs the attention of the development team.


    Martin V.

CTO

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
New Relic is easy and intuitive to use. Agents can be installed in the blink of an eye; if there is no ready-to-use agent, you can use the API to submit your data. The platform is also easy to use and has many valuable visualizations on its systems.
What do you dislike about the product?
Although the platform is easy to use, it has a lot of user experience issues in some features, mainly alerts, data query and SLI/SLO. I know that it is due to the platform's evolution, but I think they can improve the user experience.
What problems is the product solving and how is that benefiting you?
New Relic helped me a lot when disasters happen, reducing the time needed to investigate the problem and find its root cause. It has helped us to learn more about our applications, their base behaviors and setting operational quality objectives and properly tracking them with all the data we collect on the platform.


    Information Services

New Relic for SLA reports

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
I like that I am able to get the reports I need quickly and can export them to excel with the click of a button. I can then use the data as i need.
What do you dislike about the product?
That I am not able to tell it a time range for the SLA reports, if I am away and I am late to run the report I may lose the information for a day or two.
What problems is the product solving and how is that benefiting you?
We can use new relic for performance monitoring to help track the start time and end time of an issue when a slow down is seen. They can also use it to dial in the cause.


    Computer Software

Highly customizable and useful monitoring tool

  • April 30, 2023
  • Review verified by G2

What do you like best about the product?
It has robust integrations with other tools and platforms and can be combined with Azure and AWS to monitor all critical information end-to-end.
What do you dislike about the product?
Due to the many functions, knowledge is required for customization, and it is challenging to set important indicators and monitoring targets with the skills of engineers alone, so a wide range of expertise is needed if there is only one person in charge.
What problems is the product solving and how is that benefiting you?
By using it to monitor error performance in Our web application, you can quickly identify the cause of slow queries and check the error content on New Relic, which can be used for investigating the cause of errors and long-term performance tuning. I use it as a handy tool.


    Bogendra B.

Better insight into the product via new relic

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
Its quite easy to setup and run with minimal config changes or hookups. The APIs and integrations provided support to almost all of the use cases one may have. It provides better insight into the product helping us to make informed decisions based on the observability provided by this tool.
What do you dislike about the product?
We ran into a heap/memory issue with the product. On further investigation, noticed that the tool holds on to the entier object graph in the memory, which will eventually lead to out-of-memory errors or stack overflows. Especially for use cases where the code has to execute within a loop and has a deeper nested object graph, the chances of running into this issue is quite possible. Since we had many such usecases, we had to turn off the traceability for those flows, hindering the usage of the tool.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it helps bring better observability. It provides insights into the product that helps optimize it based on this information, rather than just trying to optimize by trial. This helped us to trace a request origin across different front ends and UI interfaces that our product supports. This lead to understand the complete request flow end-to-end and thereby helping to take corrective actions where needed.


    Anubhav M.

Easiest apm to set up and run

  • April 27, 2023
  • Review verified by G2

What do you like best about the product?
The ease of set up was amazing. Just a few steps and I was good to go. Especially their documentation coverage on different systems is quite thorough.

The product is easy enough to understand and vastly improves observability
What do you dislike about the product?
The documentation for advanced features is not that detailed. A bit more work on documentation like adding examples would really help.

This is only limited to documentation of advanced features though
What problems is the product solving and how is that benefiting you?
We didn't have reliable observability in our infra and this made error reporting somewhat opaque for us.

Having new relic monitoring everything makes the identification and rectification really important for us.


    Ian B.

Complicated, but immensely helpful

  • April 27, 2023
  • Review verified by G2

What do you like best about the product?
Apdex incident reports for performance degradation are helpful in identifying issues. This is particularly helpful following deployments or changes to sites.

Synthetics helps in automating uptime checks, running scheduled jobs/test etc.

The integration is included for many of our hosting partners so that's a plus as well.
What do you dislike about the product?
There's a lot of information and views, and it can be challenging to find the right view to get the statistics, error logs etc. that you want. This is particularly true for new users or if you only use it occasionally.
What problems is the product solving and how is that benefiting you?
Alerts for performance degradation, scheduled jobs, uptime monitoring, synthetics


    Computer Software

New Relic the best monitoring tool for startups

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
New relic helps me to stabling a self service observatilty platform for my developers. They cover end to end monitoring for any startup.
What do you dislike about the product?
As a start up grow you will need more advanced features as Real-time user monitoring and authentic browser testing.
What problems is the product solving and how is that benefiting you?
Providing observatility for my company.


    Marketing and Advertising

Great SOT on site data and errors!

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
My team focuses on NR as a data Source of Truth to compare with our own eventing data. This gives us a separate source built with separate data inputs, allowing us to find breakage in our traditional data pipeline.
What do you dislike about the product?
The NR interface is very complex, offering a lot of customization and dashboard creation. With this complexity comes a bit of confusion, as it can be difficult to find the data that we need or create new dashboards.
What problems is the product solving and how is that benefiting you?
New Relic is solving this issue of Data visibility in our tech stack. We use NR as a separate comparison for our site data and to catch errors on the engineering end. New Relic gives us the high-level oversite on errors to tell us when a tag or new script may have broken something.


    Alexis C.

Best overall observability platform on the market

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Full stack observability with adequate pricing. They do not try to overcharge with per server pricing or anything like that. They offer the best APM solution and it integrates with infrastructure monitoring and logs to get a full view on your systems.
What do you dislike about the product?
There is a big learning curve, the platform is well documented but not as intuitive as I would like. Often I am not using all the future at 100%
What problems is the product solving and how is that benefiting you?
Giving us data about our apps. helping us troubleshoot weird problems and edge cases after they happened. Getting notified in cases where our app is performing badly.