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New Relic -- Data in Minutes
What do you like best about the product?
NewRelic is a suite of tools that provide you with the ability to see all aspects of your application. The integration with AWS was trivial and we had data to consume within minutes. Our favorite parts of the app:
APM -- We use this often to find hot spots in our application. We compare the before-and-after with software updates to make sure changes are operating as expected.
BROWSER -- Gives us great insight into how our application is performing on the desktop and what type of browsers are in use. When used with the APM, these two components give you the ability to really X-RAY your application.
SYNTHETICS -- We've built custom monitors using the scripting language and use this to verify everything is working as expected. We love the historical ability to see load time by location.
PLUGINS -- Easy way for us to load stats for our EC2, ELB, SNS, SQS, RDS instances.... all done via a simple plug-in. Now we have one place to look for everything.
INSIGHTS -- My favorite. Write custom queries using a built-in query language and save commonly used queries to dashboards. We display dashboard around the office to monitor all our NewRelic collected metrics in real-time. *Awesome*
Support -- not a component, but the NewRelic support team has always been responsive and helpful. Great to work with.
APM -- We use this often to find hot spots in our application. We compare the before-and-after with software updates to make sure changes are operating as expected.
BROWSER -- Gives us great insight into how our application is performing on the desktop and what type of browsers are in use. When used with the APM, these two components give you the ability to really X-RAY your application.
SYNTHETICS -- We've built custom monitors using the scripting language and use this to verify everything is working as expected. We love the historical ability to see load time by location.
PLUGINS -- Easy way for us to load stats for our EC2, ELB, SNS, SQS, RDS instances.... all done via a simple plug-in. Now we have one place to look for everything.
INSIGHTS -- My favorite. Write custom queries using a built-in query language and save commonly used queries to dashboards. We display dashboard around the office to monitor all our NewRelic collected metrics in real-time. *Awesome*
Support -- not a component, but the NewRelic support team has always been responsive and helpful. Great to work with.
What do you dislike about the product?
Not much to say that is negative. It's a little overwhelming if you are trying to leverage every aspect of the product. It is best to start with one thing and then grow from there.
What problems is the product solving and how is that benefiting you?
We were looking to get insight into our application running in production and use metrics to focus our plan for improvement. We've been able to make many changes based on NewRelic feedback.
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Fantastic for identifying performance issues
What do you like best about the product?
I can't recommend newrelic enough, it drills down into your code line by line and tells you where your slow downs are. They also offer browser insights which allows you to see what is going wrong with your JavaScript as well (additional fee).
The historical logging of performance is also of extreme use, expecially when you've had a problem while you are in bed and have no idea where to even start.
Finally, the alerting system is second to none, my director pays for a secondary level monitoring system and newrelic is always without fail the first one to tell me about a problem.
The historical logging of performance is also of extreme use, expecially when you've had a problem while you are in bed and have no idea where to even start.
Finally, the alerting system is second to none, my director pays for a secondary level monitoring system and newrelic is always without fail the first one to tell me about a problem.
What do you dislike about the product?
Depending on the system you are using, their website is extremely JavaScript heavy and can cause hanging if you're using an outdated machine.
One pitfall of the alerting is you need the app on your phone, it would be of extreme handiness if they implemented some kind of SMS system.
One pitfall of the alerting is you need the app on your phone, it would be of extreme handiness if they implemented some kind of SMS system.
What problems is the product solving and how is that benefiting you?
- Ecommerce performance problems, can see where your code is slowing down on a line by line basis.
- Browser optimisation via Browser Insights, you can drill down to what JS/images are causing you slow downs and improve the performance of your website easily.
- Browser optimisation via Browser Insights, you can drill down to what JS/images are causing you slow downs and improve the performance of your website easily.
Recommendations to others considering the product:
If you are having performance issues with your website, it is well worth jumping onto newrelic. Also great for when you are running mail campaigns or a large hyped release as it identifies exactly where your slow downs are coming from.
New Relic Application Monitoring
What do you like best about the product?
New Relic application monitoring provides various statistical data and the way it show on dashboard the performance metrics of the applications running. It is also integrated with Pivotal Cloud Foundry so you can also look at one of the cloud solutions where in you would be able to monitor application performance easily.
What do you dislike about the product?
So far its good enough so no dislikes. But as I go far I may get some glitches and potential points for improvement which I can suggest
What problems is the product solving and how is that benefiting you?
Performance metrics of applications. How we can boost application performances.
Recommendations to others considering the product:
Its a great software definitely give a try
Very convenient
What do you like best about the product?
Any unexpected error doesn't remain untraced anymore. Gives great deal of information on stacktrace, environment, etc.
What do you dislike about the product?
There's nothing that I dislike really so far
What problems is the product solving and how is that benefiting you?
We have a web app (and also a corresponding mobile app). We use New Relic to trace any runtime issues that otherwise go untraced. Among the many benefits, the most important is the well laid-out aggregations this software provides for a particular issue. This gives a great insight on how frequently the issue occurred in the past, as well as what led to this issue.
Easy to use application performance analytics
What do you like best about the product?
I like having the ability to quickly create visualizations and the ability to set up alerts that based on specific components of my application.
What do you dislike about the product?
I wish it was easier to move between different time periods when viewing data or if there was the ability to more easily overlay data.
What problems is the product solving and how is that benefiting you?
I use it to monitor application performance and I've found the alerts it generates and weekly emails on stats keep me very informed. I know that any spike in memory or CPU usage can be realized right away and the interface allows you to quickly find the problem.
Recommendations to others considering the product:
If APM is important to you, new relic is a great solution.
Easy setup, detailed metrics
What do you like best about the product?
There are several modules composing NewRelic (Browser, Synthetics, Servers, Mobile, etc) but what I mainly use is server monitoring and the profiling tool, which gives valuable insights into the errors and bottlenecks of the code. We use it with Ruby on Rails app, and it works great.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
What do you dislike about the product?
I don't quite like the pricing model, as it is per server. Running several apps on distributed, scaling servers this makes it way too expensive than it should reasonably be. For this reason we can't use NewRelic on those specific projects.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
What problems is the product solving and how is that benefiting you?
The ability to be able to monitor app performance and notify problems in realtime to the right users is a definite productivity boost; we were able to minimize downtime and raise our apps' availability.
Recommendations to others considering the product:
Give the trial version a good check, as it is very easy to install and you can realize hands-on how useful it will be for you; at the same time, be careful with the pricing model and do your maths.
In depth system monitoring tool, including visibility into SQL query performance
What do you like best about the product?
Ruby on Rails integration
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
What do you dislike about the product?
The fancy javascript UI doesn't support sharing a screen by pasting a URL - it loses the timeframe you were looking at. There is a workaround - a button on the bottom of the screen - but it took a support call to find it. Often, our team resorts sharing screenshots instead.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
What problems is the product solving and how is that benefiting you?
Ability to get realtime insights in the performance of the system, which lets our team discover and fix performance programs.
Recommendations to others considering the product:
I wish they would consider more the typical user, as opposed to making this beautiful UI that demos well, but is often frustrating to use.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
Needed in-depth insights and specific alerts for sites
What do you like best about the product?
The level of detail on specific areas was extremely helpful in diagnosing the core issues. I can track down to page and dom level or view the exact query which is causing an error. The specificity allows the dev team to focus on the solving the issue rather than finding the issue.
What do you dislike about the product?
The amount of data is daunting at first glance so I recommend the walkthrough as well as familiarizing yourself with the documentation.
What problems is the product solving and how is that benefiting you?
We had issues around alerts that were not addressing specific needs. I needed standard alerts like outages but New Relic allowed me to dive into memory usage, query demand and disk usage.
more performance testing than you probably need
What do you like best about the product?
I think the views into applications are set to sane defaults. The stuff you're most likely going to have performance issues with (in my experience) is database loads and join-bomb type queries. New Relic seems to put that out front really nicely.
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
What do you dislike about the product?
I imagine I would not be getting my money's worth _IF_ I were paying for it. However, the last 3 companies I've worked for have used it almost exclusively for tracking down performance problems in Rails apps. I imagine if you are new to new relic and in a small company, you won't be getting all the benefit, BUT for a mature app, it's the best I've seen.
What problems is the product solving and how is that benefiting you?
In the past I've only used it for performance and error tracking. Currently I'm using NRQL to build dashboards for analysis teams to view app usage across a couple products. It's similar to Looker in a way, but we already have a lot of new relic hooks and monitoring set up in the code bases..
Recommendations to others considering the product:
I wouldn't recommend it for small teams in early-stage startups because you won't utilize it fully. Wait for a semi-mature app
New Relic is great to get all the insights you can think of about your app
What do you like best about the product?
New Relic is great for monitoring and alerting for both backend and frontend applications. On the backend side, the clients for Express JS and databases are ideal to get a good breakdown of where are the bottlenecks in your apps. The errors explorer is also great to find what is wrong with your current setup.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
What do you dislike about the product?
Alerting isn't so great. While we know New Relic has a lot of data about our applications, we found it hard to create good alerts around that data. The interface is not really intuitive and it didn't seem possible to create alerts around some metrics we would have liked.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting on at scale web application deployments. We especially use New Relic for monitoring performance.
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