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Reviews from AWS Marketplace

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External reviews

436 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ritik V.

Enhancing User Experience

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues


    Trevor B.

New Relic - Happy Developers & Happy Customers

  • May 02, 2024
  • Review verified by G2

What do you like best about the product?
New Relic has saved countless hours in debugging and diagnosing issues with our applications and stack. The insights provided are unparalleled and have enabled us to drastically improve customer experience while reducing needed developer hours.
What do you dislike about the product?
There isn't much to dislike about New Relic. The cost can be steep, but the ROI is huge. The hours saved and the improved customer experience far outweigh any associated costs.
What problems is the product solving and how is that benefiting you?
New Relic has allowed us to identify hidden bottlenecks and address the issues without waiting for customer reports.

Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.

We have reduced downtime and increase customer happiness thanks to New Relic.


    Higher Education

Tolerant product to monitor and tracking issues

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises


    Oil & Energy

The future of monitoring.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management


    Yagnesh V.

Price competitive platform for complete APM needs

  • April 21, 2024
  • Review verified by G2

What do you like best about the product?
We love there pricing, tech stack detection and suggestions to install required tools in one click and customized dashboards with easy navigations
What do you dislike about the product?
The only thing that I think would be lovely if the free account can be used to use read only features like APM etc, So far I could read logs but it wasnt permitted for APMs
What problems is the product solving and how is that benefiting you?
It was very hard for us to find production bugs and the traces of it, Now with APM and log monitoring, We are just able to rock the debugging and fix any issues asap compared to before


    Prasanth M.

Decoding Digital EndUser Experience

  • April 20, 2024
  • Review verified by G2

What do you like best about the product?
Integration Capabilities
Cloud Native Support
End-User Experience
Business Metrics
What do you dislike about the product?
Legacy OperatingSystem Support for Agent Installation
What problems is the product solving and how is that benefiting you?
Integrated Monitoring
One Shop Platform
Measurable Action Insights


    Igor T.

Great to consolidate observability and monitoring

  • April 19, 2024
  • Review verified by G2

What do you like best about the product?
New Relic helped me consolidate and correlate my monitoring data. Thanks to its vast feature offering I could put all of my data in logs in a single place and leverage different features to draw a full picture.
What do you dislike about the product?
Lack of hard spending cap - currently there's only alerting on spending which is quite risky especially for early stage products.
What problems is the product solving and how is that benefiting you?
I no longer have to maintain 5 different solutions to provide observability capabilities to my applications


    Ankur H.

Awesome tool to analyze the applications

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool.
What do you dislike about the product?
The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference.
What problems is the product solving and how is that benefiting you?
It helps in identifying the websites performance as well the errors which the user might be experiencing.


    Brajesh S.

New Relic - A multifaceted tool for Synthetic monitoring and visualization

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
New relic is a great tool for easy monitoring for multiple services.
Easy to integrate with many other softwares and plugins for database,loggers,etc.
It provides easy implementation for monitoring metrics in real times and to avoid escalations in production.
Frequently used by developers and product managers to monitors real time issues.
Great customer support availble via email,chat,chatbot.
What do you dislike about the product?
There are many benefits of New relic but few points need attention like -
1. For large amount of data latency is more.
2. Higher prices for more runtime.
What problems is the product solving and how is that benefiting you?
New Relic has helped our logistics business by providing leverage for real-time monitoring of issues by triggering the incidents in case of failures and which has helped us to keep our system more reliable and stable during peak hours of business.


    Retail

New Relic Great Tool for Observability

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
All of its features can be made use of with just ingesting the data with easy integration
What do you dislike about the product?
Need improvement in proactive monitoring (Synthetics) and Bot detection algorithms
What problems is the product solving and how is that benefiting you?
Alerting, Production Issue Triage support, Traffic and Order Trends, Device and OS wise traffic split