I used the product for tailored web application and WordPress hosting.
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Cancelling subscriptions has caused ongoing billing issues while integrated design has helped with deployment
What is our primary use case?
How has it helped my organization?
Initially, the integrated licensing was convenient. However, when I cancelled the subscription to transition to our own infrastructure, the subscription continued to bill us. The servers were kept online to allow a transition period and to ensure everything was functioning smoothly before removing the existing servers. During this time, I expected the licensing to automatically expire with the cancellation of the subscription. I later found out that billing would continue, and when I reached out to Amazon Web Services (AWS), I was told this is expected. The only way to stop it is to terminate the server. In other words, why allow the subscription to be cancelled if billing continues? When cancelling licenses purchased directly via Plesk, a cancellation will expire regardless of the server’s status.
What is most valuable?
The integrated design has been a benefit.
What needs improvement?
When a subscription is cancelled, the license should not continue regardless of the server state. If continued access is needed, users should purchase a monthly or alternative option directly via Plesk or another provider.
For how long have I used the solution?
I used the solution for almost two years.
Which solution did I use previously and why did I switch?
I did not use any previous solutions.
What's my experience with pricing, setup cost, and licensing?
Make sure it's a good fit, and make sure to plan on terminating servers in tandem with subscriptions to avoid additional billing.
Which other solutions did I evaluate?
I have used alternate solutions.
What other advice do I have?
What began as a pleasant experience has become frustrating due to extended billing and no responsibility taken to correct or prevent this from happening again. Responsibility is placed on the end user, with complexity between reaching out to AWS and Plesk. Even sharing this experience is met with the response that it is expected. If it is expected, then why allow the subscription to be cancelled? As we scale up, this is certainly not a good solution, which is why we have moved away from AWS. Flexibility was a key benefit; however, the experience has been poor overall, and the performance has degraded.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Hosting control panel
What do you like best about the product?
I’ve been working with Plesk for server management across multiple client projects, and while it’s established itself as a major player in the hosting control panel space, the experience has been mixed at best.
Its unified dashboard handles site deployment, security configurations, database administration, and SSL management efficiently. The interface simplifies complex server tasks through intuitive controls, making it accessible even for less technical users.
Centralized management works consistently across server environments, allowing unified control over domains, applications, and security protocols without switching interfaces. The automation capabilities handle tasks like one-click WordPress deployments and bulk SSL installations reliably, reducing manual configuration time.
Its unified dashboard handles site deployment, security configurations, database administration, and SSL management efficiently. The interface simplifies complex server tasks through intuitive controls, making it accessible even for less technical users.
Centralized management works consistently across server environments, allowing unified control over domains, applications, and security protocols without switching interfaces. The automation capabilities handle tasks like one-click WordPress deployments and bulk SSL installations reliably, reducing manual configuration time.
What do you dislike about the product?
Pricing structure becomes prohibitive at scale, with annual increases and premium extensions significantly raising costs.
Resource management struggles on lower-tier servers, occasionally causing performance bottlenecks during peak loads.
Resource management struggles on lower-tier servers, occasionally causing performance bottlenecks during peak loads.
What problems is the product solving and how is that benefiting you?
Consolidating server management tasks into a single platform eliminated our need for fragmented tools, reducing administrative overhead.
The standardized interface accelerated onboarding for junior IT staff while maintaining enterprise-grade security protocols. However, budget constraints emerged as the primary operational hurdle due to unpredictable licensing costs.
The standardized interface accelerated onboarding for junior IT staff while maintaining enterprise-grade security protocols. However, budget constraints emerged as the primary operational hurdle due to unpredictable licensing costs.
Plesk vs. cPanel: Which Hosting Control Panel is Better ?
What do you like best about the product?
Plesk is cheap compared to the other control panel for web such as cpannel pleask is fast and the interface it offers is also more easy to understand as compared to the cpanel.
What do you dislike about the product?
In the plesk i have always faced problem when transferring a big website the plesk is complex to use when it comes to usase as compared to cpanel and wen transfering a new website to someother hosting it is difficult to do so in plesk
What problems is the product solving and how is that benefiting you?
I use it for the managemet of my website. Plesk helps me to mange my website hosting and adding domains all in one place i can add as many as i want and control nearly everything i need from the Plesk itself. It has the abiltiy to understand what software i am using and suggest updates, security issues every thing can be managed from the dashboard itself. so using plesk makes it easy for me to do my works
I've used Plesk once
What do you like best about the product?
Plesk was fine, did what we needed, worked as expected
What do you dislike about the product?
There's not much to dislike about Plesk.
What problems is the product solving and how is that benefiting you?
We used Plesk for hosting site, files, and databse. It worked reliably and reasonably priced.
Very little experience
What do you like best about the product?
Integration it allowed for HR into a manufacturing environment for time attendance
What do you dislike about the product?
The migration of data was tedious and incompatible with export from prior HRIS
What problems is the product solving and how is that benefiting you?
Time and attendance
Plesk
What do you like best about the product?
I like the user interface of plesk. It looks cool.
What do you dislike about the product?
The cost of the product is a bit high. Should consider reducing the cost per server.
What problems is the product solving and how is that benefiting you?
Easy to manage the hosting service.
Recommendations to others considering the product:
If cost is not a concern, I highly recommend plesk
Better for experienced admins
What do you like best about the product?
The ability to access and manage various server services and make quick tweaks to settings. In addition, that ability to create users with multiple hosting accounts tied to them was a nice addition. Support was very responsive anytime we reached out, which is the reason I rate the product as high as I have.
What do you dislike about the product?
The GUI feels like it was rushed through and the end user experience wasn't really taken into consideration. They also seem to lag behind when it comes to updating the style/accessibility of the GUI. Some of the processes were bloated and could have been more streamlined for a standard user to handle. In addition, it just didn't feel right, sometimes you have to jump through multiple areas just to find the setting you needed to change was buried under multiple links.
What problems is the product solving and how is that benefiting you?
We were looking for a solution to easily manage multiple site hosting, offer email hosting and client accounts that could also automate some server maintenance, backups, and other tasks. Additionally, we wanted an easy way to have clients manage their own email addresses and DNS records.The customer side of the admin, while I didn't like the look of, was easy for our clients to interact with.
Recommendations to others considering the product:
Take the time to evaluate all the options. Most of them hover around the same price point these days. There are many out there that have come further than Plesk over the years but for some organizations, Plesk might be a much better fit than it was for ours.
Plesk review
What do you like best about the product?
I like how it allows me to edit large databases
What do you dislike about the product?
It is a bit tricky to learn and could be more intuitive
What problems is the product solving and how is that benefiting you?
I am able to host web sites and reseller accounts.
Recommendations to others considering the product:
try it
Good For The Price But Better Services Avalible
What do you like best about the product?
I LOVE that Plesk is affordable and has an option for every budget. There is a small business plan that is $70 for unlimited use. However, if unlimited use is not needed there are options for a single user or 5 users for a reduced fee.
What do you dislike about the product?
Although I LOVE the price this is also the biggest downfall. A monthly fee can rank up fairly quickly. One year alone for unlimited use is $840. There are other companies that offer the same unlimited services that cost under $500 when a year plan is purchased in full upfront.
What problems is the product solving and how is that benefiting you?
Plesk is a reliable webhost service that has a control panel that can be operated/controlled from anywhere by using its Cloud features. This allows the business to adjust their website on the go. Anyone with rights can log on and make the necessary updates. There isn’t a need to download a software and limit use to one device. We are also using the various extensions alliable to design webpages and adjust templates.
Gets the job done
What do you like best about the product?
Easy to use. I use plesk on a daily basis on my VPS.
What do you dislike about the product?
There hasn't been anything I disliked. It suits my needs.
What problems is the product solving and how is that benefiting you?
Solves the problem of making my VPS to use for other users. I realized I don't need to really teach anyone how to navigate around it.
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