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Reviews from AWS customer

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1,995 reviews
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    Jessica W.

Flexible ERP with Potential for Improved Scheduling

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy the flexibility of Acumatica's system. It allows us to configure reports and pull the data necessary to analyze our results, which is really helpful in our operations.
What do you dislike about the product?
The scheduling module doesn't let you schedule by operation currently. We have BOMs with multiple operations, and the APS module requires it to be scheduled in continuity instead of being able to break it up as needed.
What problems is the product solving and how is that benefiting you?
I use Acumatica to manage financials, inventory, and production scheduling. I can configure reports and analyze results with flexibility.


    Tara R.

Flexible but Needs Faster Bug Resolution

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like Acumatica's flexibility and the company's commitment to introducing new features. It allows me to use creative problem-solving in my work to address company challenges, which is really valuable to me.
What do you dislike about the product?
I find Acumatica can be slow to fix bugs, and it should take more responsibility for these bugs instead of requiring customers to prove extensively that they exist. The initial setup was very difficult, and we still have problems today because of a bad initial setup.
What problems is the product solving and how is that benefiting you?
Acumatica helps solve integrations between systems and lets me use creative problem-solving in my work.


    Information Technology and Services

Efficiency I Love

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like how Efficient it is and easy to use
What do you dislike about the product?
I do not dislike anything about this system
What problems is the product solving and how is that benefiting you?
It is benefiting us by being faster and more
Efficient.


    Jessica T.

Streamlined Efficiency and Automation That Delivers

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
The streamlined efficiency and automation
What do you dislike about the product?
We are a new customer so not 100% sure yet but our current problem is automatic payments. Which Acumatica is working on
What problems is the product solving and how is that benefiting you?
The are solving the problem of multiple sources of information. Acumatica will be the one truth and everyone will have the same numbers


    Chris G.

Seamless Dispatch Planning, Improvements Needed in Service Order History

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the dispatch planning feature in Acumatica. It helps our service technicians complete service orders more efficiently.
What do you dislike about the product?
Researching previous service orders for the history and what occurred at each appointment can be challenging. The initial setup was a little bit difficult because there's a lot of steps to each task, though understanding how to reduce those has made it easier.
What problems is the product solving and how is that benefiting you?
I use Acumatica for service management and it helps our service technicians complete service orders.


    Thisuraka G.

User-Friendly ERP with Easy Customization

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I find Acumatica user-friendly and appreciate its easily customized reports which help us measure our performance effortlessly. The initial setup was easy, and I find it valuable across all our operations.
What do you dislike about the product?
I find balance sheet reconciliation challenging.
What problems is the product solving and how is that benefiting you?
Acumatica is user-friendly and offers easily customized reports, allowing us to measure performance easily and enhancing our ERP operations.


    Justin D.

Customizable but Challenging to Set Up

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like Acumatica's solid processes and the ability to customize. The processes are intuitive and easy to remember, even for those that are seldom used.
What do you dislike about the product?
The out of the box reports are subpar. I am willing to write my own, but I am not a developer and it can be difficult. Also, the initial setup was awful.
What problems is the product solving and how is that benefiting you?
I use Acumatica for accounting in construction, including AP, AR, Payroll, Financial Reporting, and Project Accounting. It solves problems with Certified Payroll reporting and dashboards.


    Johnsey S.

Effortless Data Access and Flexibility

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like that Acumatica helps us maintain accurate data that's more accessible to more of our team members. GIs are easy to create, modify, and distribute, which is a huge plus. Our old system was very difficult to access and learn how to use; Acumatica is the exact opposite in almost every way. Also, the initial setup of Acumatica was fairly easy with the help of our VAR.
What do you dislike about the product?
I have not had any issues
What problems is the product solving and how is that benefiting you?
Acumatica helps us maintain accurate data that's more accessible to our team members. GIs are easy to create, modify, and distribute. Unlike our old system, Acumatica is easy to access and learn. This transition improved our data management and efficiency.


    Dale D.

Streamlined Financial Reporting, Needs NPP Improvement

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I love how Acumatica has made us a paperless company and allows our staff to see financial results and drill down into the backup documentation. I enjoy the ability to drill down into more detail, which saves my financial team time by allowing department heads to view the financial results of the area under their control.
What do you dislike about the product?
The non-profit plus does not work well with what I like to do. I like to have a period 13 for adjustments. The NPP has to be shut off in order to set up that period.
What problems is the product solving and how is that benefiting you?
Acumatica makes us paperless, letting staff see financial results and drill down to documentation. It saves time for my financial team by allowing department heads to view detailed financial results independently.


    Andrew T.

Intuitive Financial Tools with Great Support

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of use of Acumatica. The ARMS report writing is great because I can make custom-made reports for each of our department heads. The initial setup was very easy, mainly because the support team was very helpful and catered to our needs.
What do you dislike about the product?
I don't like the billing aspect because we use a third-party software for it, and that's where most issues arise.
What problems is the product solving and how is that benefiting you?
Acumatica helps with compliance and tracking in financial reporting and manufacturing. It also allows me to create custom reports for department heads, enhancing our operations.