Acumatica Cloud ERP
AcumaticaReviews from AWS customer
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Fully customizable solution backed by top tier engineering support.
What do you like best about the product?
The customizability of the platform. My organization's primary use case for Acumatica is Time and Billing. That said, everything beyond that immediate use case that we have thrown at has run without issue. Complicated commission account, payment collections, notification campaigns, it can do it all.
What do you dislike about the product?
Acumatica is not very forgiving when it comes to unmanaged coding practices. Additionally, any 3rd party support vendors, in our experience, typically do not adhere to Acumatica's defined coding standards. That said, that shortfall can be corrected by licensing Acumatica's Premier Support.
What problems is the product solving and how is that benefiting you?
We are using Acumatica primarily for time and billing. We are also using it for project tracking and coding a custom Commission Accounting feature. We have realized a host of "lost" revenue based on poor time logging practices.
user freindly.
What do you like best about the product?
it is easy to use and understand the product.
What do you dislike about the product?
the customizing report is a little difficult.
What problems is the product solving and how is that benefiting you?
we used to use QuickBooks before and changed to Acumatica manufacturing edition. QuickBooks' limitation was tracking the cost. with Acumatica, it is much better.
January in Las Vegas Acumatica
What do you like best about the product?
Acumatica's cloud solution and its partners have allowed us to maintain business continuity during the last 14 months. While other companies were challenged with the changing business environment, we were able to continue as usual and implement new solutions. Acumatica's partnerships and ease of integration improved functionality during a brand new company launch.
What do you dislike about the product?
Some of the system changes require multiple updates.
What problems is the product solving and how is that benefiting you?
We can keep our IT department to a minimum and allow users to make needed changes without lots of intervention from other team members. This is a time saver for all.
The training was AMAZING!
What do you like best about the product?
The training was not death by Powerpoint. These were real-life scenarios with system experts who could answer questions with very valid and accurate answers!
What do you dislike about the product?
Not so much of a dislike as it is a request for more guidance for relevant courses.
What problems is the product solving and how is that benefiting you?
Our business uses Acumatica daily. It was great to learn about additional ways to capitalize usage of Acumatica.
New and very happy user
What do you like best about the product?
Really love the user interface. Everything is so simple to find. Just being able to click through and dig in deeper makes it much easier than my previous software.
What do you dislike about the product?
So far I haven't found any many flaws to point out. There are some very small data enter things that could be improved up - such as when searching for something and it is highlighted and you tab or press enter it doesn't keep it - you have to click on it or type it out. That's about a big of an issue I have right now.
What problems is the product solving and how is that benefiting you?
Our previous software was not cloud based so just switching to cloud based has been such a great benefit. We are only using financials and easily linked it into our reporting software but we are using some of the basic reports that are in the system and adapting them to the reporting that we need which is saving us a lot of time and giving us some flexibility we didn't have before when looking at a statement and now being able to click into it and see the source transactions.
Acumatica review
What do you like best about the product?
Its browser-based user experience (UX) is excellent, with a feature-rich environment accessible via an intuitive user interface (UI)
What do you dislike about the product?
It doesn't charge per user. its pricing structure is very different from what other ERP software companies offer.
What problems is the product solving and how is that benefiting you?
ERP, general ledger accounting, and inventory management.
Powerful and continuous improvement with new updates 2x a year
What do you like best about the product?
Browser-based access to one version of the truth.
What do you dislike about the product?
Marketing CRM functions could have more meaningful integrations.
What problems is the product solving and how is that benefiting you?
Before using Acumatica, I had a number of spreadsheets and spent a lot of time manually reporting and then sending emails about said reports. With Acumatica, activities can be tracked at the contact level, tasks can be assigned for follow-up to fellow users, and there is a long history on the relationship in one centralized area (as opposed to inboxes, notes or info that simply leaves when an employee leaves). This centralized intelligence makes a better customer experience with less time required by the organization.
Streamlined Processes
What do you like best about the product?
We have been on Acumatica since the fall of 2020. While it took us a bit to get it going, we have found that it streamlines processes and allows staff to focus on more important things. The reporting functions are falling into place, and data provides visibility into items we did not have information on before.
What do you dislike about the product?
The onboarding process was slow and painful.
What problems is the product solving and how is that benefiting you?
For my particular role, I find that the visibility into customer history and inventory are the most important features that I use on a daily basis.
Great Experience So Far
What do you like best about the product?
I like how easy to use Acumatica is. I like that you can add integrations to customize it to your needs. I love that they have a Summit each year to connect and learn.
What do you dislike about the product?
I dislike how you are stuck with your partner when you are onboarding. We had a bad experience and finally switched partners to a great one. But I wish the initial switching process would have been easier.
What problems is the product solving and how is that benefiting you?
We are working towards less paper in the office. We are slowly accomplishing this goal. We have a lot more plans for the future and how we can minimize the overlap of work and paperwork across departments.
Emerging Cloud software
What do you like best about the product?
I love that the community is very involved and Acumatica takes responses from its users and actually implements them into reality, versus just keep ignoring requests that users would like to see.
What do you dislike about the product?
The hardest thing we have is that Acumatica is a young but very eager growing company. Some challenges we run into involve the company not understanding all the elements that some other software companies offer, but I know Acumatica is taking the conversations and helping implement them.
What problems is the product solving and how is that benefiting you?
Everything being cloud based and not relying on a server. Able to work from the field and having everything right at your fingertips. Also, no more paper/elimiation of a lot of paper.
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