Acumatica Cloud ERP
AcumaticaReviews from AWS customer
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Easy Navigation and Accessible Information for Faster Customer Calls
What do you like best about the product?
Information is easily accessible. I can navigate easily while on the phone with customers or sales reps.
What do you dislike about the product?
Our system is sometimes slow due to the number of transactions and API calls we are doing. We have a lot of users doing large imports or pulling a huge amount of data at any given time.
What problems is the product solving and how is that benefiting you?
Acumatica is putting all of our data in one place and helping to streamline our processes.
Flexible System with Streamlined Workflows but Needs Payroll Enhancements
What do you like best about the product?
I like Acumatica for its system flexibility and efficient workflows. I appreciate the access to real-time data which really helps in managing our operations smoothly. The out-of-the-box reports are another feature I like as they simplify the reporting process.
What do you dislike about the product?
I think the payroll module in Acumatica needs more focus. Specifically, the time entry process could be simplified, from entry to the execution of payment and reports.
What problems is the product solving and how is that benefiting you?
I find Acumatica's system flexibility and efficient workflows improve our daily operations, with access to real-time data streamlining processes.
Streamlines Business Processes with Dashboard Precision
What do you like best about the product?
I like Acumatica for dashboard reporting, automation schedules, and business events. It helps track various metrics on one screen, allowing me to create different GIs and put them in a dashboard, which helps the management and leadership teams get a better understanding of their business. Automation schedules and business events help in avoiding manual work and errors, and are time-consuming and effective in streamlining the entire business process.
What do you dislike about the product?
I find some upgrade features like timecard dates being auto-selected to the current week frustrating. It used to default to the next timecard but now defaults to the current period.
What problems is the product solving and how is that benefiting you?
I use Acumatica to streamline the entire business process, avoid manual errors with automation, and track various metrics at a glance through dashboards. It helps management understand the business better and saves time with automation schedules.
Customizable but Setup Challenges
What do you like best about the product?
I like Acumatica for its modular customization, which includes low code/no code customizations. I also find GI customizations helpful for creating custom reports. The benefits of being cloud-based played a significant role in our decision to switch.
What do you dislike about the product?
I find financial period reporting and project-level balance sheet reporting challenging. Report writing seems to require a VAR, which is a hassle. The initial setup was messy, and it created many errors in data integrity and duplication of data. Module setup and configuration weren't well advised.
What problems is the product solving and how is that benefiting you?
I use Acumatica for financial reporting and project performance management.
Feature-Rich but Challenging Setup
What do you like best about the product?
I appreciate Acumatica for its interactive user interface, which contrasts sharply with our previous experience using Sage that was on a server, had limited users, and was very difficult to navigate. I like that Acumatica constantly upgrades to adapt to user requests, providing new reports and a project dashboard, and making it easy to export to Excel for further use.
What do you dislike about the product?
I find that some reports are only date-specific and not period-specific, which is important for financial reporting. The initial setup was not easy; it was a very complex and painful process through our consultant.
What problems is the product solving and how is that benefiting you?
Acumatica's interactive user interface solves navigation issues with previous systems, allowing multiple users and easier transaction detail exploration.
Seamless Integration and Accurate Insights with Acumatica
What do you like best about the product?
I use Acumatica for my resort business, particularly appreciating its accounting features and inventory reconciliation. I find it helps with accuracy and timely financials. I also like the integration with other software, especially how it works with ADP for turnover stats on room costs. The setup process is almost done and has been straightforward with no problems. I'm so satisfied, I'd rate my likelihood to recommend Acumatica a 10 out of 10.
What do you dislike about the product?
I must request funds from a foundation. When completing this information I must fill out a capital request. This is the first process of starting the approval process.
What problems is the product solving and how is that benefiting you?
I use Acumatica for accuracy and timely financials, integrating with other software for stats on room costs.
Smooth Operations with Helpful Support
What do you like best about the product?
I like Acumatica's AI and automation features because they help reduce errors from manual entries. Their support team has been very helpful during our setup process.
What do you dislike about the product?
I find showing us the profit on lots challenging.
What problems is the product solving and how is that benefiting you?
Acumatica makes our business run smoothly and reduces entry errors with automation.
Flexible, Stable, Yet Setup Challenges Persist
What do you like best about the product?
I use the Acumatica CRM and all of the accounting features related to project accounting, revenue recognition, month-end job costing, and timesheets. I like the stability of the program and, in particular, the flexibility to customize it. I think Velixo is genius and a perfect pairing to get the data out of Acumatica in a form everyone in our company can use without having to change the way they work.
What do you dislike about the product?
We struggle with revenue projections because we can't group projects together as a program, or create subtasks. We can't use the inventory IDs efficiently for our business. Because we are locked into using the inventory IDs for projecting revenue, we can't get the granularity we need. If we create too many tasks, our guys in the field and in engineering spend too much time on their time cards. The initial setup was awful. Our first partner was not helpful. We are with Crestwood now, but we still struggle.
What problems is the product solving and how is that benefiting you?
I use Acumatica CRM and accounting features, eliminating the need for spreadsheets for our financial data.
Empowers Manufacturing with Real-Time Insights
What do you like best about the product?
I like the manufacturing function we have from eWorkplace in Acumatica. The financials are easy as well. I appreciate that we can see real-time data for manufacturing, which helps us understand what we have, what we are working on, and what we need to order. I also appreciate that I can work on Acumatica from anywhere, which is a big upgrade from our old system, GreatPlains.
What do you dislike about the product?
The EDI integration has been less than stellar. I wouldn't call the initial setup easy, though our team managed it with our VAR.
What problems is the product solving and how is that benefiting you?
Acumatica connects to EDI and provides real-time manufacturing data, letting us see daily production, current inventory, work in progress, and reorder needs. This wasn't possible with our old system.
Streamlined Financial Processes, Needs Improved API Integration
What do you like best about the product?
I leverage Acumatica for its financial AR/AP processes, eliminating manual entry and allowing for proper financial controls. The automation of many processes is something I really like, as it saves time and money.
What do you dislike about the product?
The API integrations could be improved for customizations.
What problems is the product solving and how is that benefiting you?
Acumatica eliminates manual entry, allowing us to use proper financial controls. Its automation saves time and money.
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