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Reviews from AWS customer

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1,995 reviews
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    Shiva C.

Account review

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
Unlimited user
Degree of customization
Specific addition
What do you dislike about the product?
VAR only support model
Complex pricing calutions
What problems is the product solving and how is that benefiting you?
Paper and spread sheet
Lack of real time visibility


    Bharath M.

Flexible, Scalable ERP Perfect for Growing Businesses

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Acumatica stands out for its flexible, cloud-native architecture and resource-based licensing, which allows businesses to scale without per-user costs. Its strong customization and integration capabilities make it easy to adapt to unique business needs. Overall, it’s a modern, cost-effective ERP well suited for growing organizations.
What do you dislike about the product?
Acumatica can require significant implementation and configuration effort, especially for complex business processes. Some advanced features depend heavily on partner solutions, which can increase cost and reliance on consultants. Additionally, reporting and performance tuning may need technical expertise as data volumes grow.5
What problems is the product solving and how is that benefiting you?
Acumatica solves the problem of rigid, expensive ERP systems that don’t scale well with business growth. By providing a flexible, cloud-based platform with usage-based licensing and strong customization, it enables smoother operations, easier integrations, and better visibility into finances and projects—allowing teams to work more efficiently and make faster, data-driven decisions.


    Paige S.

Solid Tool with Some Clunky Customization Challenges

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance.
What do you dislike about the product?
It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging
What problems is the product solving and how is that benefiting you?
The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them.


    Partha N.

Effortless Communication and Outstanding Engagement

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of communication and level of engagement
What do you dislike about the product?
Virtual communication will always have issues that will not be the same as face 2 face meetings
What problems is the product solving and how is that benefiting you?
Not applicable


    Deep P.

Effortless and Accurate Data Management

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I personally feel ease of use with data accuracy.
What do you dislike about the product?
Uploading multiple documents at times may become hectic
What problems is the product solving and how is that benefiting you?
Paying more as your team grows & decisions made on outdated or incomplete information


    Fabioit K.

Feature-Rich, Scalable ERP Solution That Simplifies Accounting

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
We use Acumatica for our business ERP needs and it is well equipped and comes with great features including project-based ERP.
The software is affordable and being a cloud solution is well equipped and easily scalable and it meets all our project management and accounting needs.
The tool handles accounting easy and we have used it to manage all our accounting needs and what makes it better are the automation features.
What do you dislike about the product?
I have used Acumatica and is amazing as an ERP and accounting solution. No issues.
What problems is the product solving and how is that benefiting you?
We use the product for all our ERP needs and coupled with accounting features, it meets our needs diligently. Ability to scale and customize Acumatica makes it irresistible.


    Mansoor K.

Cloud-Native Flexibility and Real-Time Inventory Shine

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
Acumatica distinguishes itself with its cloud-native architecture, offering flexibility through API integration and providing real-time inventory updates. Overall, it is a highly adaptable system.
What do you dislike about the product?
It needs an implementation partner to start from and its difficult to troubleshoot on your own
What problems is the product solving and how is that benefiting you?
Acumatica has enabled us to bring together several legacy systems into one unified cloud platform. This consolidation has greatly enhanced our visibility across key areas such as finance, sales, inventory, and operations, thanks to real-time dashboards. Its API-driven architecture also allows for smooth integration with eCommerce, CRM, and logistics systems, which has helped minimize manual tasks and increase data accuracy.


    Mike Z.

All-in-One ERP with Seamless Integrations

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
An all-in-one ERP system allows connection to several API's and integration to keep building your company's infrastructure.
What do you dislike about the product?
Updates. Custom features have to be corrected for each update.
What problems is the product solving and how is that benefiting you?
Modernized ERP system that integrates several available applications into one source of truth.


    Afianwan F.

All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings.
What do you dislike about the product?
It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid.
What problems is the product solving and how is that benefiting you?
We used to lose track of leads halfway through the funnel because our sales and service data were in totally different places. Now we can see the full journey — quotes, issues, deliveries, all connected. It’s helped us spot where deals were stalling and improve our follow-ups. Our pricing and delivery quotes are also way more accurate now, which makes customers trust us more.


    Adiahaudo E.

Effortless Cloud Management with Powerful Customization—Some Learning Required

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office.
What do you dislike about the product?
The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth.
What problems is the product solving and how is that benefiting you?
We used to juggle several disconnected systems — accounting in one app, CRM in another, and random spreadsheets everywhere. It was a pain to pull reports or even get accurate analytics. Now everything’s tied together, and the cloud setup means I can push updates or check performance without waiting on other vendors. Our IT overhead dropped, and downtime’s almost nonexistent now.