Acumatica Cloud ERP
AcumaticaReviews from AWS customer
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Steep Learning Curve, Needs Better Support
What do you like best about the product?
I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo.
What do you dislike about the product?
It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day.
What problems is the product solving and how is that benefiting you?
Acumatica offers a record-keeping system for AP, AR, and journal entries.
Great for Visibility, But Customization Can Be Tricky
What do you like best about the product?
I think Acumatica is very easy to learn and develop the basics, and it has a high skill cap. I like how it improves visibility to journal entries within the company, making information visible for everyone. It makes it easy to show my leadership the ins and outs of the daily transactions and prepare for future pending transactions. I appreciate the features for finding account details and adjusting entries with debits and credits.
What do you dislike about the product?
I struggle with the involvement of generic inquiries and customization. I need more information to make it easier to develop.
What problems is the product solving and how is that benefiting you?
I find Acumatica improves visibility to journal entries, making account details and transactions easy to find and adjust, which helps me show leadership daily transactions and prepare future ones.
Intuitive Interface but Needs Improvement in Orders and Fulfillment
What do you like best about the product?
I appreciate Acumatica's simple and easy-to-use user interface. It really helps a diverse group of users navigate to what they need to do their jobs effectively.
What do you dislike about the product?
We have had some issues with production orders, MRP, warehousing, and serials. It had its challenges getting information from our old system into it.
What problems is the product solving and how is that benefiting you?
Acumatica gives us visibility into production and scheduling, while its simple user interface helps our diverse team navigate and perform tasks efficiently.
Acumatica for Distribution
What do you like best about the product?
I like how Acumatica is easy to use and intuitive. It's also great that it can be configured and customized to fit our business needs, which improves efficiency and accuracy in our operations. The platform helps in improving our daily workflow and automating processes, so we can manage exceptions without having to manually intervene in everything.
What do you dislike about the product?
We have a great need for a deferred revenue module for distribution that allows us to invoice orders while keeping a shipment open for delivery at a later date. Additionally, we need the capability to manage consigned inventory from the vendor.
What problems is the product solving and how is that benefiting you?
Acumatica provides efficiency and accuracy, improving our service to customers. It improves daily workflow, automates processes, allowing our team to manage exceptions.
Effortlessly Customizable and User-Friendly
What do you like best about the product?
I appreciate how Acumatica provides easy organization of data, which helps streamline my back-office services. I like that it's easy to customize, which allows me to tailor the experience to my needs. The grid features are particularly useful; they support easy filtering and sorting without the need to run a report. I also find the ability to easily export from any grid to be very convenient. Additionally, the setup was easy to follow, making the initial stages smooth. Overall, these features make Acumatica very valuable to me.
What do you dislike about the product?
nothing.
What problems is the product solving and how is that benefiting you?
I find Acumatica provides easy organization of data, supports easy filtering and sorting on grids without running reports, is easy to customize, and allows easy export from any grid.
Highly Customizable ERP, Some Reporting Challenges
What do you like best about the product?
I like how Acumatica allows us to work more efficiently with our current FTE and scale faster without having to add more FTE. I appreciate the customizability of the platform where users can tailor it to suit their business. Additionally, the generic inquiries function is great as it allows you to build your own inquiries with data points that are relevant to your business.
What do you dislike about the product?
The reporting aspect needs work. Building reports is clunky and could be improved for usability and also the speed at which they can be created.
What problems is the product solving and how is that benefiting you?
Acumatica lets us work efficiently with our current staff and scales without adding more. Its customizable platform and generic inquiries function mean we can tailor it with relevant data points for our business.
Integrates Seamlessly and Inspires Efficiency
What do you like best about the product?
I like Acumatica for its ability to integrate any application into the system and the data visualization. I made a custom CPQ software that integrates with Acumatica to create estimates faster. The dashboards are very helpful for quickly reporting results to stakeholders and identifying areas for improvement. The initial setup was smooth, with only minor snags, and our VAR provided a lot of help. Six months in, we're doing great.
What do you dislike about the product?
On the manufacturing side, clocking in and out is confusing. The planning module needs to get better, but all those things it sounds like they are working on them.
What problems is the product solving and how is that benefiting you?
Acumatica provides trustworthy data and helps in efficient shop estimation. I create estimates faster with custom CPQ software integration, and dashboards enable quick reporting and improvement insights.
Mobile Access and Flexibility Shine, Reports Need Improvement
What do you like best about the product?
I appreciate Acumatica's mobile access in a world that increasingly requires EASY access from anywhere. It's a nice change from our legacy system, which had matured to the point where growth was stunted. I also like that Acumatica is a young product with plenty of room to grow.
What do you dislike about the product?
More reports available out of box at implementation are desperately needed-new customers learning a new system do NOT need to have to learn how to do a GI or master reporting software just to get the data they need. The report designer lacks much to be desired... complete overhaul is in order. Lack of basic out-of-box reports was a big headache and stressor. Knowing I had to reinvent the wheel, to get something I knew other customers also needed, was frustrating.
What problems is the product solving and how is that benefiting you?
I use Acumatica for easy access from anywhere, which supports our increasingly mobile workforce and offers a refreshing change from our previous system.
Intuitive Usability, Worthwhile Setup
What do you like best about the product?
I like Acumatica's usability because it's very intuitive and simple to understand. I also appreciate the great VAR support. Our VAR is attentive and good to work with.
What do you dislike about the product?
I think the dashboard system could be easier to navigate for beginning users.
What problems is the product solving and how is that benefiting you?
I use Acumatica to manage all my data, creating a digital version of my business. It’s very intuitive and simple, with great VAR support, making it pleasant to work with.
Streamlined Multi-Department Operations, Great UI
What do you like best about the product?
I like Acumatica's user interface because it's easy to use and navigate. It's great that end users can process orders faster and quickly access the data our customers need. I also appreciate how it connects departments by providing cross-departmental information in dashboards. The initial setup was great, as we worked together as a team and had a very successful go-live.
What do you dislike about the product?
I don't like that we're not able to see availability of non-stock kits to sell to our customers. We had to develop a custom SQL table, but we're limited to where that data is available to our end users and customers. There's also an issue with our SPS Commerce integration.
What problems is the product solving and how is that benefiting you?
I was able to remove 7 different software applications with Acumatica, creating a single system of truth.
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