External reviews
282 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Very good
What do you like best about the product?
Understand fully which features you need and how you will use them before buying.
What do you dislike about the product?
Before I could not control what shows up on our search results
What problems is the product solving and how is that benefiting you?
Now I could not control what shows up on our search results
Developing with Swiftype is quite easy with detailed documentation and high-qaulity support
What do you like best about the product?
Swiftype's documentation is very extensive and thorough, which was extremely helpful in the development process. Support staff was frequently very quick to respond with detailed and helpful responses , not to mention a cheerful attitude, making for a pleasant experience.
What do you dislike about the product?
So much documentation did take a lot of time to digest. Perhaps the addition of of video step-by-step tutorials for the jQuery plugin integration might be helpful to first-time users of Swiftype's Advanced features.
There are numerous differences between Swiftype and Google Custom Search, which was in my experience the most popular custom search integration for many clients I had worked with. Since Google is deprecating their Custom Search product, I think that for clients switching form Google to Swiftype, a comparison article would be helpful in working on transition projects.
There are numerous differences between Swiftype and Google Custom Search, which was in my experience the most popular custom search integration for many clients I had worked with. Since Google is deprecating their Custom Search product, I think that for clients switching form Google to Swiftype, a comparison article would be helpful in working on transition projects.
What problems is the product solving and how is that benefiting you?
Customized site search with advanced filtering capabilities build with JavaScript using their jQuery plugins
A welcome oasis for a Google CSE migrant
What do you like best about the product?
The ability to shape and guide the returned results to ends that benefit your business model is well handled. Features in this area are what make Swiftype rise above simply replacing our Google services.
In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources.
In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources.
What do you dislike about the product?
While Swiftype presents good value relative to their competitors it's still a bit uncomfortable getting used to a search service so much more expensive than Google. Again, not a Swiftype specific issue but just market reality.
Historically they used to have a low-cost tier for small WordPress sites and they've eliminated that from their model. I wish they still had that for my personal sites away from work.
Historically they used to have a low-cost tier for small WordPress sites and they've eliminated that from their model. I wish they still had that for my personal sites away from work.
What problems is the product solving and how is that benefiting you?
We were seeking a graceful migration off of our Google CSE services and ended up with a services that supports the use of site search in a much more business-model proactive way.
Recommendations to others considering the product:
If you're migrating from Google CSE and want to get parity functionality and then some without an overly complex integration process then Swiftype is worth checking out.
Easy API and Good Support
What do you like best about the product?
Swiftype was able to accommodate our complex site and using the API was a breeze. I've contacted support for small issues a few times and each time they were very responsive and always able to resolve my issue.
What do you dislike about the product?
The search preview often showed the same content for every page since it was pulling from our header. On a smaller site this would be easy to change via the tags feature though.
What problems is the product solving and how is that benefiting you?
Google dropped support for our search product and Swiftype was able to seamless be a replacement for us.
A solid product with excellent support
What do you like best about the product?
Swiftype is easy to use in a variety of situations. For instance, our deployment required two different kinds of installing Swiftype and both were easy. In one case, we need it deployed as a Drupal widget. In another case, we need it written directly into the HTML for a different web property. Both cases were as simple as you could like.
What do you dislike about the product?
The basic plan includes a search, with additional features costing additional money. There are some features that I would like but don't want to pay more for, or at least, pay for at the increases required. I do understand that this is business though. They might consider something of a middle ground. For instance, instead of paying extra to use synonyms, they might (1) include a bunch of misspellings as free synonyms so that users who search for 'secruity' get results for 'security'; (2) suggest synonyms based on analytic results; (3) allow X free-of-charge synonyms.
One thing I would change about the product is that I would add assistance for skinning or theming search results and the search bar. I'm pretty handy, so I figured out what I needed, but it would have been difficult for some people to re-theme the search results highlight color, for instance. A little guidance can go a long way.
One thing I would change about the product is that I would add assistance for skinning or theming search results and the search bar. I'm pretty handy, so I figured out what I needed, but it would have been difficult for some people to re-theme the search results highlight color, for instance. A little guidance can go a long way.
What problems is the product solving and how is that benefiting you?
Our website includes a documentation portal with some 1000 topics. Even a good table of contents can leave this quantity unnavigable for a reader. Swiftype has helped us quickly ease the pain of connecting users with the answers they need.
Recommendations to others considering the product:
Understand fully which features you need and how you will use them before buying. We've actually found the limited analytics reasonably useful for understanding the content that our users are looking for. As a result, we are thinking about buying into more analytics.
Easy Integration
What do you like best about the product?
We switched from default Drupal solr search to Swiftype for one of my clients a few years ago. The thing that stood out the most to me was how easy it was to set up and integrate on my site. It worked with very little effort. I also like the weekly status emails that gives me an overview of searches.
What do you dislike about the product?
I was confused a few times while logging into the site. I clicked a different product and somehow signed up for a trial. That should be separated better.
What problems is the product solving and how is that benefiting you?
We needed a good way to index our content and show relevant results. Swiftype allowed for that and also allowed for us eliminate duplicate results.
Recommendations to others considering the product:
Try it out and see if it helps you.
Swiftype Site Search
What do you like best about the product?
Robust search tool, works great. We are very happy with this product.
What do you dislike about the product?
It works great, a little expensive but we think it will be worth it in the long run.
What problems is the product solving and how is that benefiting you?
Providing our team, our customers, our prospects and the general public a great search tool to find answers to all things drug testing - which is what we do.
Recommendations to others considering the product:
If you want folks to be able to find information on your web site, use this tool.
Great way to see how well your site is doing
What do you like best about the product?
The weekly analytics report is great. Knowing exactly what people are searching for and matching that with what we offer helps us provide a better service.
What do you dislike about the product?
We still haven't fully implemented the software to see what we dislike but in the coming weeks we will be more hands on.
What problems is the product solving and how is that benefiting you?
It helps us keep track of what potential students are searching for. It makes it easier to adapt to their searches and helps us add more keywords and see which ones are not being used.
First experience was a good one
What do you like best about the product?
I like that it provides an easy way to integrate into various content management systems. It provides a business user friendly (easy) way to add weight to search results and other customizations.
What do you dislike about the product?
I dislike the limited ability to modify the search results display. It's doable but I feel like it could probably be improved. Overall, pretty easy to implement.
What problems is the product solving and how is that benefiting you?
The ability to implement search along with weighted results ease.
Recommendations to others considering the product:
Click around on the UI. Swiftype offers a lot of customization options that you likely should be using but aren't.
wonderful replacement of google, should have done sooner
What do you like best about the product?
ability to manage results and know what is being clicked
What do you dislike about the product?
inability to finesse formatting of display (currently cannot add line break after URL)
What problems is the product solving and how is that benefiting you?
Helps with information needed in future designs
showing 131 - 140