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Very nice product
What do you like best about the product?
For us, at Higher Education, this service was a very good alternative to Google Search. Easy to work with and a nice API.
What do you dislike about the product?
The price and some limitation on the API.
What problems is the product solving and how is that benefiting you?
Replacement of Google Search. Easy to deploy. Nice API, but with minor limitations.
Recommendations to others considering the product:
Recommended
Could be better
What do you like best about the product?
Auto complete search feature is great for user experience. Easy to implement
What do you dislike about the product?
The search result doesn't use meta tag or info from Yoast SEO(wordpress site). Google search result does. Especially for landing pages, archive pages, the description could become a mess with copy from the body.
What problems is the product solving and how is that benefiting you?
Stop using google search embed. Able to search for different sites or combine sites
Custom Search Made Easy
What do you like best about the product?
Ease of setup was the best part. Added my URLs, configured the search box and placed it on the site. We had search on our enterprise website running Adobe AEM with less than a day's worth of development and testing.
What do you dislike about the product?
I would like to see the ability to inject third party results and content into the system. Not only spidering my content, but adding custom content more easily.
What problems is the product solving and how is that benefiting you?
We were looking for a custom white label search provider to take over site search across multiple domains. We were initially going to google site search search appliance, but that program is being shut down. SwiftType was much better and easier to integrate than any other solution we tested.
Recommendations to others considering the product:
Definitely do the trial. The 14-day trial implemented on our live site made us a believer that this was the right choice for us.
Swiftype Site Search Review
What do you like best about the product?
Coming across Swiftype at the beginning of learning how to code made the fact that it was easy to get up and running my favorite part.
What do you dislike about the product?
Non-tech related, I do feel that the cost per month, for our site, is a little steep.
What problems is the product solving and how is that benefiting you?
Being able to see what people are searching for helps us to make sure we are focusing on the correct content to engage our users.
Great search for customers to find what they need.
What do you like best about the product?
The relevancy and the immediacy of results via the dropdown on the front end.
What do you dislike about the product?
The inability to exclude people from within the company in the analytics renders this near useless as a small company. Also, it is not possible to open multiple results from a search in different tabs, however, this may be down to the way the developer installed it. Installation and set-up was fairly buggy, but again it might have more to do with the developer's process and customization on our site.
What problems is the product solving and how is that benefiting you?
We carry a large variety of products and it can be difficult to find items in the various categories, so good quality search is vital.
Great data driven insights
What do you like best about the product?
You have metrics and dashboards out of the box! Mining data and taking decisions is easier
What do you dislike about the product?
Components integration for certain front end technologies are out of date, it`s easy to use but not so flexible
What problems is the product solving and how is that benefiting you?
We got closer to how users interact with our documentation
Excellent onsite search - out of the box
What do you like best about the product?
Swiftype supports frontend-indexing. No matter the system behind your sites, the Swiftype crawler will find the content and add it to your desired index. This is a huge advantage compared to other enterprise onsite search solution where you need to implement API oder Database connectors.
You can also define the content and the content weight that gets crawled. It is possible to send metadata so that search results can be enriched with data like price and availability.
This is a very good concept for most small/mid size companies like us.
You can also define the content and the content weight that gets crawled. It is possible to send metadata so that search results can be enriched with data like price and availability.
This is a very good concept for most small/mid size companies like us.
What do you dislike about the product?
Because of the frontend indexing new content is not added in realtime. However you are able to manually reindex your sites if you don't want to wait for the regular period to do so. Depending on the plan you have choosen this can be done multiple times or once.
We disliked the fact that pricing raised in the past. But it is still worth the money.
We disliked the fact that pricing raised in the past. But it is still worth the money.
What problems is the product solving and how is that benefiting you?
One onsite search for all our Systems (Content-Managemnt-System, E-commerce Shop, Support-Center, Landingpages, Microsites) with little configuration needed.
Great Search Tool for our Help Center
What do you like best about the product?
Easy implementation, customization and good reports.
What do you dislike about the product?
Nothing special, I am very satisfied with the product
What problems is the product solving and how is that benefiting you?
Site search for our Help Center
It's easy to implement and customize/improve
What do you like best about the product?
It's easy to customize/adjust the weighting of search of accuracy via admin site and/or adding the custmized meta tag.
What do you dislike about the product?
If we can get support in Japanese, it may be better for us in Japan.
What problems is the product solving and how is that benefiting you?
Before we use swiftype, it was very difficult to add the filter function for user.
Recommendations to others considering the product:
It's very easy to implement for us and provide the filtering function for users.
SwiftType- An effective search solution for your site
What do you like best about the product?
We love that users can quickly search our site and see results as they type.
What do you dislike about the product?
I think finding the balance between speed and depth is what we're finding to be the most tricky.
What problems is the product solving and how is that benefiting you?
We needed the ability to implement search on our site. Swiftype does that quickly and effectively, making it customizable with API integration.
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