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Great search tool
What do you like best about the product?
The weighting controls -- I can change the relevance of certain things within search to make sure my users get what they are looking for
What do you dislike about the product?
The system definitely has a bar you have to get over to be a power user. Part of that is inherent to how powerful it is, but still -- I couldn't just hand it to someone on my team without extra training.
What problems is the product solving and how is that benefiting you?
Our users/members can actually find things they are looking for and don't have to call/email in to get a link. It's made our member interaction much smoother.
Recommendations to others considering the product:
Get a demo, it's worth your time.
Swiftype is a great search function for your website
What do you like best about the product?
Their interface and their customer service.
What do you dislike about the product?
You have to re index sometimes to refresh
What problems is the product solving and how is that benefiting you?
This has solved a lot of our search problems and we are so happy to using them. It has allowed us to offer so many other options for search to our customers.
Recommendations to others considering the product:
I think you should def consider it.
Swiftype is a great product and team to work with
What do you like best about the product?
I most enjoy being able to curate content exactly as we deem appropriate. In the past we've had a frustrating experience getting our results to rank in the order we deem most appropriate for our agents and customers, if we can get it to rank at all in some cases.
What do you dislike about the product?
I've not seen eye to eye with a former customer experience manager who was unwilling to provide us data I was using to justify Swiftype's continued existence in our environment. The experience left me with a very bad taste in my mouth for Swiftype's ability to assign the right people to set their customers up for success.
What problems is the product solving and how is that benefiting you?
We're working to reduce click through rates, result rankings, and overall qualitative feedback from our agent community.
Customizable search the way it was meant to be!
What do you like best about the product?
The results filtering and ranking flexibility of Swiftype are unmatched by other solutions in the market. The admin portal is very user-friendly, even for not technical managers to cultivate successful search results. Platform offers very robust and granular options/capabilities which puts the control and power back into your own hands.
What do you dislike about the product?
Very little our organization doesn't like about Swiftype, but we could have used a little more hand-holding with implementation and the startup. Pricing is very reasonable, and overall this service is one of the best on the market we've found.
What problems is the product solving and how is that benefiting you?
We are a large enterprise with far too many digital properties (e.g. consumer-facing websites, business SaaS web applications, mobile apps, etc.) and Swiftype has allowed us to unite many of these disparate properties into one global search and CMS ecosystem. We've unlocked the benefits of getting closer to our end-user to discover where our applications or UI/UX is failing customers by studying search analytics and improving our content architecture and fine-tuning our knowledge management resources.
Excellent search engine with lots of customizations
What do you like best about the product?
Indexing, type ahead. The weekly reports generated
What do you dislike about the product?
Sometimes when you make disruptive changes to your website, it takes a while to re-index unless you manually ask it to.
What problems is the product solving and how is that benefiting you?
Providing search on a static website. Excellent search summary, great weekly reports
Swiftype is a great technology for fast search
What do you like best about the product?
Swiftype is very fast to integrate with and provides a robust service that can power search and autocompletes.
What do you dislike about the product?
There is a fair amount of technical expertise needed, but swiftype provides a great deal of support to ensure that the implementation is smooth and precise.
What problems is the product solving and how is that benefiting you?
We required a taxonomy that could be searched both as an autocomplete service as well as a full fledged full-text response.
Served the purpose and added value to my work
What do you like best about the product?
Provides solution for most of the search related use cases.
Ease of implementation is the best thing in elasticsearch.
Ease of implementation is the best thing in elasticsearch.
What do you dislike about the product?
Loosing data while partitioning and no sql like query system to look for data. No layer above implementation for any solution.
What problems is the product solving and how is that benefiting you?
Implemented seamless search for all the entities in our system. After successful implementation for entities data we implement for meta data and it did not find any performance setback.
Recommendations to others considering the product:
This can work as basic and advance level of solution depending on the need. When it comes to searchable the Elasticseach is the best choice because of its ease of implementation and scalability.
Easy to use, hard to master
What do you like best about the product?
Elasticsearch is opensource, it just works out of the box, you throw some documents in elasticsearch and you can search on them. You get started in no time and the documentation is great for the most common of uses. The ELK stack is a great addition for logging.
What do you dislike about the product?
The query language is hard to master for advanced cases. I never needed advanced features but still I have spent a lot time with the documentation trying to solve my cases with trial and error. Elasticsearch needs more server resources than you average application.
What problems is the product solving and how is that benefiting you?
Elasticsearch provides us with a super fast search engine. We work with Amazon Elasticsearch Service, this allows us to easily scale. I takes away all infrastructure management. Elasticsearch works with a beautiful API so it can easily be integrated into any technology.
Powerful search with a simple API
What do you like best about the product?
That would have to be deployment. You have to actually go out of your way to mess up an install.
What do you dislike about the product?
While the API interface is pretty straight forward, having deeply nested hashes can be a little cumbersome.
What problems is the product solving and how is that benefiting you?
I use ElasticSearch for many tasks; geo queries, events, and standard full text searching.
Great tool for search, but only search
What do you like best about the product?
Search is fast and the RESTful API is easy to use, not to mention documentation is great and there is a sizable ElasticSearch community. ElasticSearch should be the go-to tool for anyone looking for a full-text search solution for their application.
What do you dislike about the product?
For anyone that came from a SQL background (like me), getting used to ElasticSearch can take some time. In particular, you need to know what an index, a cluster, nodes and shards are before you can decide the best configuration for your application. ElasticSearch is an open source tool with a paid support function if you'd like, but it's very expensive.
What problems is the product solving and how is that benefiting you?
We need full text search for an integral part of our application, ElasticSearch has been a great tool for that.
Recommendations to others considering the product:
You'll likely spend a while learning ElasticSearch before you become comfortable with it. Depending on the application you use to incorporate ElasticSearch, there may be official libraries that help you get up to speed fast. For example, ElasticSearch has a ruby gem for Ruby on Rails users
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