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Reviews from AWS customer

37 AWS reviews

External reviews

278 reviews
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External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Jonas V.

Powering our search tasks to the fullest

  • April 21, 2020
  • Review provided by G2

What do you like best about the product?
Using Swiftype does not require any high-level knowledge in set up programming, thanks to this novice users will be able to get acquainted with the software without any problems and take advantage of its useful functions. A powerful and extendable API is available, it allows developers to build applications and micro services integrating all Swiftype functions. Data indexing is extraordinary in addition of being one of the fastest I've tried in a long time.
What do you dislike about the product?
There is a problem regarding the number of pages indexed for the plan we chose, due to the heavy load of documents that the crawler indexed the number of pages exceeded the quota of our plan, I do not know as a step this as we made sure to choose a plan that would fit the number of documents that we were going to use, we contacted the support and it turned out to be a configuration problem in their back end, once this was all done everything go smoothly.
What problems is the product solving and how is that benefiting you?
Previously our department was running behind in getting a proper configuration that was stable without false positives but no matter what we were doing we could not find a proper solution, with this software we were able to configure the crawler in the specific way that we wanted, lowering to the maximum the number of false positives that might arise and until now we have not had such problems again.
Recommendations to others considering the product:
When searching for a SaaS search engines it is necessary to evaluate a series of parameters that will make you choose the best option with a completely objective approach, among these parameters are Results, Set up, Analytics, Pricing, Support. In all these you will find this software among the best option that stands from the others in the market, out of the box engine set up, automatic crawler, real time analytics data and a number of advantages that Swiftype brings with it that will make it very difficult to decide for other software.


    Alexander W.

Fast, intuitive and easy to use search engine with an acceptable Wordpress plugin.

  • January 28, 2020
  • Review provided by G2

What do you like best about the product?
As a marketing professional I need to boost sales at a fast pace in order to attract as many customers as possible. Thanks to Swiftype we can carry out easy searches and at a fast pace currently plays an important role in our company. The configuration is very simple and I love that it can be integrated with wordpress and mobile applications. The analysis of geographic information is quite complete with very accurate results when using it. Flexible management and a very skilled team.
What do you dislike about the product?
The integration with wordpress works quite badly the plugin in many occasions generates failures. The price structure doesn't seem right to me, it's almost 80$ a month for a good but not excellent search system. By 2019 the company was really presenting problems in their support team leaving really bad in their services. However, I bet they will be better by 2020.
What problems is the product solving and how is that benefiting you?
I use it to carry out powerful and fast searches in such a way as to be able to capture organic traffic in an intuitive and cunning way. I use the wordpress plugin as a bold and versatile integration for search work.
Recommendations to others considering the product:
I can recommend Site search because it really does the job it was made for. However, I must stress that it has many problems with regard to its integration, especially Wordpress, so if you really want to acquire the search engine, I think you should analyze well what you want and seek for your work. It is a young company and will surely improve in the future.


    bhavin

No customer plugin or bundle support

  • August 31, 2018
  • Review from a verified AWS customer

Subscribed to Elastic Cloud via AWS Marketplace. Setup is easy and great.
However I am dismayed that the logstash-input-s3 plugin is NOT supported. I cannot ingest my AWS account logs from S3 into elasticsearch! I expected this to be supported as I'm subscribing through my AWS account.

Anyhow, figured out how to install a custom plugin and I was allowed to do so, but there was no option to actually upload the custom plugin I built. I learned that I need a Gold or Platinum subscription to be able to install a custom plugin.

No info on AWS Marketplace or in my Elastic Cloud Console to upgrade my subscription. Signed up to request information about the Gold/Platinum plans from elastic.co website.


    Computer Software

Better tool to replace Google Search

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Swiftype is easy to install and can be quite powerful, depending on how you use it (results ranking, weighting). We use the Engagement Module as well, which is decent.
What do you dislike about the product?
Some limitations for styling that don't come out of the box. We had some issues with the Engagement Module pulling a different image (somehow it wasn't pulling the main blog header image) and that was a bit annoying to fix. There was ultimately a solution, but it was not very intuitive.
What problems is the product solving and how is that benefiting you?
We were no longer able to use Google Site Search because they started placing ads in the search results, so we had to explore other tools. After exploring Swiftype vs. another tool, this one stood out because of the more robust features with result ranking. We were also able to achieve something we didn't even set out to fix, which was the desire to have a "related content" bar at the bottom of all our blog posts.
Recommendations to others considering the product:
You can try Swiftype for a trial period before deciding.


    Information Technology and Services

Easy to integrate. Reasonable price.

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Their custom crawler made our life a lot easier.
What do you dislike about the product?
Pricing can be prohibitive for small business.
What problems is the product solving and how is that benefiting you?
Internal text search and search result tuning.
Recommendations to others considering the product:
Review pricing.


    Information Services

Review for swiftype

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
They provide easy UI on swiftype.com and APIs which are able to intergrated easily and rapidly.
What do you dislike about the product?
I hope they provide more examples and codes.
What problems is the product solving and how is that benefiting you?
The swiftype's search engine are very fast and we don't need any storage. So they resolve our concern.
Recommendations to others considering the product:
If you need search engine with less cost, I recommend this product. I believe you are able to integrate it simply.


    Publishing

Good software to crawl you'r site.

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
It was a good experience with Swift type search engine, it's very fast and easy.
What do you dislike about the product?
I didn't found any export report feature where we could get the report where it specifies how much link does it spidered till now.
What problems is the product solving and how is that benefiting you?
I used it only for search engine purpose.
Recommendations to others considering the product:
Should have export report feature as said.


    William G.

A Honest Review on Swiftype

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
I like that I can manage multiple sites. I like that I can control the results on searches.
What do you dislike about the product?
It is a little glittchy. I can't click the back button when I am in result ranking or synonyms. Sometimes when I click the link to view a item and go back my results ranking goes back to its original state. This erases my progress sometimes even when I hit refresh. I also cannot find items that I know are on the website but are not on swiftype.
What problems is the product solving and how is that benefiting you?
I am solving the previous problem I had with Google search. Before I could not control what shows up on our search results when someone went to look up products on our site. Now I am able to have full control of what I want to show up when someone goes to search for a specific product.
Recommendations to others considering the product:
It is a cheaper alternative but still effective.


    Internet

Crawling multiple sites to generate a single search engine for our site

  • August 01, 2017
  • Review provided by G2

What do you like best about the product?
Support from swiftype has been great. API is decent too
What do you dislike about the product?
It isn't built exactly for our use case which presents some challenges.
What problems is the product solving and how is that benefiting you?
We are aggregating data into a single search engine. We are still in development.


    Sam T.

A fantastic platform that solves a lot of problems!

  • April 20, 2017
  • Review provided by G2

What do you like best about the product?
Swiftype's indexing allows you to sit back and let it do its work, this is different from the others that require you to keep the index up to date by creating and updating certain records. We have learned a lot about our users from the analytics solution it provides with every package.
What do you dislike about the product?
Obviously, the price. We have been a customer since it started and seen the pricing move away providing great search at a low cost into a solution for the rich start-ups.
What problems is the product solving and how is that benefiting you?
You don't know you have a poor search function until you start to really use it for anything, as an example we are a safety company so every product has the word safety in it somewhere. This ok until you search for safety gloves because it will match everything else before it comes to gloves. Context and intelligence are therefore needed and provided by Swiftype.