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Bringing the most relevant content to the right audience
What do you like best about the product?
Excellent search solution that helps you to quickly connect your most relevant content to customers. The iOS and Android apps make it even easier to manage content and stay productive on the go. The result ranking tool is extremely useful, and support is second to none.
What do you dislike about the product?
More of the synonym features would be great without having to jump up to such a great cost, but overall it is worth it for a site with a lot of content.
What problems is the product solving and how is that benefiting you?
The ability to pull multiple search results from more than one source, allowing for greater, more customisable and relevant search results.
Recommendations to others considering the product:
Utilise the Support Team if you have any questions as they are so helpful and knowledgeable.
Easy to customize
What do you like best about the product?
I love being able to log in and customize search results for my users.
What do you dislike about the product?
Sometimes my synonym sets don't save correctly and I have to make them twice.
What problems is the product solving and how is that benefiting you?
Before Swiftype, I was relying on Google to power my search, with left me with very little control over updating searches as I rearranged content. Now, I feel like I'm in control of what my users find.
A fast and reliable search software
What do you like best about the product?
Very reliable, flexible and quite fast search software.
What do you dislike about the product?
The main API language of Elastic is JSON-formed. This is very non-intuitive, hard to write manually, very hard to remember the quirks of the syntax in various types of queries.
What problems is the product solving and how is that benefiting you?
Searching and filtering in a large corpus of transcripts. Collecting some basic statistics.
Elasticsearch saves a lot of time optimizing search
What do you like best about the product?
The first thing I like is that it's open source. If it weren't, I wouldn't have used it. Distributed search was another thing which helped me choose elasticsearch. I love the fact that I have control over many aspects of this search engine, providing me opportunity to extend it the way I want and optimize it.
What do you dislike about the product?
Documentation could be improved a lot. Some concepts of elasticsearch take time to learn. Improving documentation and creating hands on tutorial in virtual environment without setup will provide opportunity to get one familiar with the engine and make less mistakes.
What problems is the product solving and how is that benefiting you?
I used it to implement text search for products. I could do all the things I imagined a search engine should have.
Recommendations to others considering the product:
Elasticsearch can be the first choice. For beginners, it is the best.
Great improvement to our site search!
What do you like best about the product?
Ease of use of the interface. It was easy to get up to speed quickly.
What do you dislike about the product?
Search results did not handle our product #s as well as I'd hoped.
What problems is the product solving and how is that benefiting you?
Our native site search was very poor and we need an alternative.
SwifType has really helped with our e-Commerce site
What do you like best about the product?
We like the ability to use the API to customize our search process. The API documentation was thorough and allowed us to get up and running very quickly.
What do you dislike about the product?
We need some better granular controls for ensuring the proper items are returned in a given order. The beginning level does not include any form of phone support, which is often needed to quickly resolve simple issues.
What problems is the product solving and how is that benefiting you?
We are putting in many different aspects of searching, browsing, and auto complete. We have easily integrated with our ERP and are using facets right out of the box.
Recommendations to others considering the product:
If you are looking for a solution that is easy to implement with various site solutions and ERPs, this one is right for the choosing. You can leverage the API easily with minimal experience, and have a search solution up and running in no time.
Analytics simplified
What do you like best about the product?
The ability to check the most popular searches and compare the results with the previous day, week or month provides a very powerful tool on what to improve.
What do you dislike about the product?
The weekly percentage could be biased. I prefer seeing all daily, weekly and monthly changes in the summary.
What problems is the product solving and how is that benefiting you?
As a user, seeing how the contents of the website are being searched and being able to easily see what needs to be improved, for example from the search keywords that did not produce any results.
Easy to hook up and use
What do you like best about the product?
Swiftype is easy to configure - especially setting up the crawl. The Swiftype people are responsive and easy to work with as well.
What do you dislike about the product?
There should be an easier way to search secure intranet sites. That will take a lot more work
What problems is the product solving and how is that benefiting you?
We replaced the now defunct Google Cloud search. Good alternative.
Great tool and easy to use
What do you like best about the product?
You can group searches by synonyms identified from the insights report
What do you dislike about the product?
You can't block internal IPs from showing in the reports
What problems is the product solving and how is that benefiting you?
We were looking for an internal search engine that had responsive design, auto-complete and could easily be indexed against very specific content.
Recommendations to others considering the product:
Have the free trial and put it somewhere prominent on your site. You'll quickly see if users are looking for content you hadn't thought of yet.
Simple and straightforward search engine
What do you like best about the product?
I love how easy it was to get up and running. No one in my company had any previous experience with adding a custom search engine and with Swiftype we were up and running in 24 hours.
What do you dislike about the product?
I dislike the lack of control for differentiating between common words and strings of words. For example, a common problem we had is that a user would search for "gluten free" and a bunch of results would show up that included the word "free" but not the word shipping. This is likely a limitation of search in general, so idk if it's fair to hold that against Swiftype.
What problems is the product solving and how is that benefiting you?
Our users trend towards "search first" navigation. Being able to give them that quickly without having to make significant development investments was very beneficial.
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