What do you like best about the product?

Our company has been using JAMS across multiple projects since 2015. Throughout the years, the product has matured and has helped us automate all of our processes. The favorite component of JAMS that I enjoy using are the workflows. Also, JAMS support provides excellent customer support who has assisted me with over 200 resolved tickets, almost all of them were training questions. I particularly enjoy working with their team of engineers through web conference calls.

What do you dislike about the product?

The new version of JAMS V7, has some features that were removed from V6 that I wish would come back in the near future.

What problems is the product solving and how is that benefiting you?

We are able to run over automated 200 processes, have four development environments, and we use the JAMS to automate all of our deployment and maintenance processes as well.

Recommendations to others considering the product:

Incorporate some v6 functionality into V7.