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    Saulius B.

Modern cloud-based cross-platform backup solution

  • February 22, 2018
  • Review provided by G2

What do you like best about the product?

- Cloud management
- Integration with cloud storage platforms (Backblaze B2)
- Many endpoint/target options (including cloud, like Office 365)
- Comprehensive reporting and dashboard
- Multi-tenancy / support for multiple companies under one account (with separate logins restricted for management of each company)
What do you dislike about the product?
- Somewhat limited/rigid file (backup) filtering capabilities in backup sets (regexp or similar capabilities would solve this - would no longer need to create different backup sets for different disks/drives (e.g. C, D, E in Windows)
- Web console (for users) interface very different from rich (PC) application
- Occasionally slow web console (for administration)
- No ability to store encryption key in a single location for all uses (backup plan, restore plan, consistency check)
- Monitoring dashboard could be more interactive - e.g. by clicking on failed backups you would expect to see which are those exactly, same applies to other monitoring parts - if I want to check all endpoint/backup current state, I want to see only CURRENT state, not some previous failures, i.e. just to know if something has to be done now
- Not really practical to achieve actual Continuous Data Protection implementation
What problems is the product solving and how is that benefiting you?
Cloudberry is industry-leading backup solution we are generally very happy with some minor exceptions. It helped us cover many regular aspects you could expect from a well-running backup system, including:
- Being part of disaster recovery planning
- Protection from human error and malicious intent
- Reduction of security risks, especially ransom-ware
Recommendations to others considering the product:
- Take a note on how different your endpoints / backup sets are. CloudBerry might have somewhat lenghty processes in defining backup sets - if they are VERY different, you might end up creating many backup sets. If they implement regexp one day this could change the whole picture.


    Juan M.

My experience with CloudBerry

  • February 16, 2018
  • Review provided by G2

What do you like best about the product?
It is easy and intuitive to use, fast, secure, and offers the possibility to use various storage and cloud services. I really like the console to see all the backups, the complete ones, failures, or any other status.
What do you dislike about the product?
There is still no rule to delete empty files (0 bytes) from the backup, and the entire execution ends with an error message because empty files have been found.

It always sends the error that it completed but with files that are not on the disk.
What problems is the product solving and how is that benefiting you?
I perform all my SQL database backups with this product and honestly, it works very well for me.


    Sally W.

CloudBerry is a great backup solution

  • February 10, 2018
  • Review provided by G2

What do you like best about the product?
After using many differnt backup solutions of the years, I found CloudBerry extremely easy to install and configure, it just works!
What do you dislike about the product?
I had an issue backing up my OneDrive folder, but CloudBerry resolved the issue in the next version.
What problems is the product solving and how is that benefiting you?
Simple, easy cloud backup.
Recommendations to others considering the product:
This software provides a total soluation for all backups including HDD, NAS & cloud.


    Charles S.

Cloudberry Backup Ultimate is a complete solution

  • February 09, 2018
  • Review provided by G2

What do you like best about the product?
Very fast backup, able to produce both Images (system and disk) and also files and folders, numerous backup options, straightforward to use but sophisticated, state of the art options as well. Can be used with many different cloud providers, fully customizable.
What do you dislike about the product?
So far, nothing that I have found that I dislike. Perhaps some of the more advanced features could be more simply explained. But for the most part, these are fairly easy to comprehend. I have yet to be able to configure the notification system (informing by email when backups complete) but think that just requires researching it a bit more.
What problems is the product solving and how is that benefiting you?
Ongoing cloud backup, database backup keeping revisions. Ongoing daily, weekly and monthly backup/updates to the local computer as well. Preservation of system images for future deployment.
Recommendations to others considering the product:
Consider Ultimate Edition if you are storing over 1 TB in Cloud-- unlimited storage. Otherwise, Server or Pro editions for smaller backups.


    Tony W.

First Impressions

  • January 26, 2018
  • Review provided by G2

What do you like best about the product?
I have just started using Cloudberry Backup to backup our server data to Azure and I must say it was a breeze to set up. Nothing complicated and that’s how it should be. The bandwidth scheduler is a neat feature.
What do you dislike about the product?
Nothing yet, everything works as it should.
What problems is the product solving and how is that benefiting you?
Off-site secure backup


    Information Technology and Services

Awesome Lightweight Backup Solution

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
Light weight, flexibility, does what it is supposed to do
What do you dislike about the product?
Some features can be confusing to novice users.
What problems is the product solving and how is that benefiting you?
An affordable and easy to use backup system that just works. Flexible backup storage options for every scenario required.


    Tom C.

Peace of mind

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
The fact that it combines well with AWS S3 made it very easy to implement. It's a small implementation for now, but the application looks like it will work well for us as we grow.
What do you dislike about the product?
Nothing yet, but then again, we haven't had any server issues that would require any restoration activity.
What problems is the product solving and how is that benefiting you?
Mindless backup. By that I mean that once I set it up I haven't had to worry about the backup not being done. I periodically check the server and backup process but it appears to be working as advertised.


    Brian U.

Cloudberry Backup great for personal backup.

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
It is easy to set up and use. There are many options for backing up. I back up to a local external disk every two hours so I have a copy close at hand that can be easily grabbed in an emergency. I back up to Amazon Glacier every night for off site backup. It supports a huge number of cloud storage systems. It is almost entirely fire and forget, set it up and have piece of mind. And now it has ransomware prevention features.
What do you dislike about the product?
My biggest gripe is that if you set the service up to email you if there is a problem with a backup, it can't email if the backup service itself is offline. Once in a while (rarely but it happens) the Windows service crashes, stopping the backups from running, but of course then it can't send a problem email if it doesn't run at all. I wish they would have a separate service that checks if the first service is enabled.
What problems is the product solving and how is that benefiting you?
Off site backup.
Recommendations to others considering the product:
Cloudberry support is eager but inexperienced with consumers. They have a more enterprise focus. But they are knowledge able and friendly and I only ever had to call them once. It is just an all around great product.


    Chris C.

Replaced Crashplan

  • January 20, 2018
  • Review provided by G2

What do you like best about the product?
Very easy to get set up and going. Supports all the Cloud services you could ask for.
What do you dislike about the product?
Haven't found anything I dislike yet. This is the best best backup program I have used and have no reason to look for anything else.
What problems is the product solving and how is that benefiting you?
Backing up very important files to multiple local and cloud services. Provides peace of mind.


    Financial Services

Easy to set up and use file service you already have.

  • January 20, 2018
  • Review provided by G2

What do you like best about the product?
We can use storage that we are already paying for. Run it anytime - it really doesn't slow down my computer.
What do you dislike about the product?
Nothing so far. Is running quietly in the background.
What problems is the product solving and how is that benefiting you?
File backup security. Large database is compressed and saved off site.
Recommendations to others considering the product:
Very reasonably priced for the features.