What do you like best about the product?

Backups to many locations (I like S3 and use wasabi - supported)
You can CRC validate
Does real-time monitoring of files
Does not use that much ram (compared to crashplan)

What do you dislike about the product?

The business model is broken.
1) You are limited to 1tb of data - this is a show stopper. Turns out if you email and complain they can extent it. Even a low spec laptop has more than 1tb HDD. I want to back up HOME NAS box (most people have some variant)
2) Because my NAS runs a 'server' version of windows (it is a HOME version - Essentials) I have to buy the SERVER version of Cloudberry $120 - the desktop version is $30.
3) If I want the more than 1tb of data I would have to pay $300 - this is a show stopper.
4) Cloudberry agreed to up the 1tb limit on my $120 version once I bought it, but it did mean I could not test properly. The demo version limits to 1tb unless I use the unlimited, but then I was not sure which feature was from unlimited and which was from server versions. So I had to buy without testing properly!
5)There is some sort of maintenance $$$$ charge they want you to pay every year, it is unclear what this is for, looks like updates, but it seems a bit high and not something I like. Crashplan charged yearly, many are free, some you purchase for major versions, but Cloudberry charge for the software and a yearly fee....
6) the backup went smooth (wasabi is fast) but when I attempted to restore I hit issues (the data was okay but..). I built a new machine to simulate a restore, but my cloudberry license was locked to the old machine (no longer running) you have to email to get the license unlocked (this should be a feature on the website- with a limit on number of times). Show stopper. No restore until license is released and linked to the new machine (cost a day - release was a few hours, but US time - I am in the UK). Then things started to work.
7) Consistency check tasks cannot run with the real-time file system monitor! so the feature I liked had to be disabled. so I can consistency check 1/month
8) The new machine install was not smooth. I exported the settings from the old machine. But despite the backup storage 'prefix' being correct, the backup went into a new folder (machine name)! this was a disaster as wasabi have a deletion policy of 90 days (you pay for data over that 90 days even once deleted) so by backing up to the wrong folder I doubled my storage costs for 3 months! I had to delete the imported backup plan and do it from scratch. (I did verify all was correct on the import - guess this is a BUG)

What problems is the product solving and how is that benefiting you?

I have a home server (Windows Essentials 2012 then 2016) and I would like to back up 1.5TB of data.

Recommendations to others considering the product:

yes if you have the $$$$$$

What do you like best about the product?

I am using this software to backup a large file share on my NAS. It works as expected and doesn't seem to impact my system resources. I especially like the command-line interface.

What do you dislike about the product?

I wish the desktop version allowed more network shares. It currently only allows you to back up 1 network share.

What problems is the product solving and how is that benefiting you?

strong encryption and powerful command-line interface

What do you like best about the product?

The best things i liked about Cloudberry backup; the wide range of choice cloudproviders you can choose. Amazon, azure etc etc... It has also very much options for exclusion and triggers. We use the product nowadays for al our online backup customers.

What do you dislike about the product?

For personal use in the paid version ($30,-) you are limited to 200GB cloud backup. For home-users $30,- is acceptable and affordable but the next step $300,- for unlimited cloud backup is not. Therefor the enduser also have to pay for the cloud-usage.

What problems is the product solving and how is that benefiting you?

In the MSP model we use this for our customers. We have total control of our users and we can support from one central portal. Really good product with competativ pricing.

What do you like best about the product?

1- The concept, connect to own storage service.
2- The cost! Free for personal use, reasonable one time fee for business use.
3- Ease of use - quick to set up, easy to review how much data am I using and backup reports.

What do you dislike about the product?

I think that trial should allow for longer evaluation in order to test the AWS S3->Glacier backup (it automatically archives to Glacier after 30 days). It would also be great to have precreated plans on the Mac version.

What problems is the product solving and how is that benefiting you?

Ease of mind when thinking about business contingency, it is also immune to Ransomware.

What do you like best about the product?

Central monitoring of backups for multiple clients, sites, jobs and reasonably priced storage in the cloud.

What do you dislike about the product?

There aren't any things about the product I could say I dislike.

What problems is the product solving and how is that benefiting you?

Effective file level backup at a reasonable price.

What do you like best about the product?

Full 256-bit AES support with the "TNO" model and supports compression are key features for me in this product. Great UI, detailed enough to satisfy power users but not overly complicated to get in the way. There are well designed tabs that allow for quickly viewing the status of backups and restores. It has a Microsoft Office feel that is very easy to use while still covering all of the features and functionality.

If you're looking for a solution to backup to Backblaze B2 then look no further. Sure, there are nicer software packages out there but they either A) cost a LOT more or B) don't support the Backblaze B2 service. After trying a handful of alternatives it was easy to select this product.

What do you dislike about the product?

As with any software solution, there are drawbacks and CloudBerry Backup is no exception. However I still highly recommend this product even with the below mentioned items.

Item #1 – There is an artificial "storage limit" imposed on the software depending on the amount of money you have paid for the product. Note that they do NOT offer actual cloud storage and this is a self-imposed limit on their software. That’s understandable for the *FREE* product but certainly not for the paid ones. Said limit is not mentioned on their product page with all of the other features, and when you request an increase to the limit they ask you to post a review (which is why I'm here). I feel this is shady business on their part for not clearly disclosing it and then asking for free publicity to raise an artificial limit.

Item #2 – Difficulty editing backup or restore plans or even restoring files. Let me explain. When modifying a backup or restore plan, it isn’t possible to edit a single aspect. Let’s say you need to change your encryption key or file select. That requires going through the entire list of options (next, next, next, next, next, finish) to change a single aspect of the configuration. Same for restoring files, I can’t easily restore a file without going through a dozen mouse clicks. It shouldn’t be that difficult.

Item #3 – Product stability. Upon first setting up the backup, I received an odd error with restoring files with the encryption key (copy/pasted from a password manager). However, when changing the encryption key to exclude more exotic special characters the issue went away. The GUI has an odd glitch with the close/maximize/minimize buttons; they appear to be from the Windows XP days while the rest of the GUI matches the underlying OS. Also there is some screen “flashing” and odd CPU use when backup tasks are initiated and in progress. This is on a fresh windows VM running no other software so I am left to believe that it’s specific to this product.

What problems is the product solving and how is that benefiting you?

This isn't for business use, this is for home use, ergo I am not solving business problems with this product.

What do you like best about the product?

CloudBerry’s vast cloud compatibility across the cloud giving IT Managers vast flexibility.

What do you dislike about the product?

None noted - I’ve recommended and deploy for many clients.

What problems is the product solving and how is that benefiting you?

Saving companies overloaded backup costs by having backup solutions deployed on every single computer and neglecting ServeraMarch as opposed to centrally storing data and backing up from points of redundancy as we do for our clients.

Recommendations to others considering the product:

Yes - we already have for several of our clients.

What do you like best about the product?

The GUI is very easy to navigate, various options are fairly obvious and easy to find (intuitive).
The wizard to create a plan is very simple:
Choose the files\folders you wish to backup
Choose where (Local, Cloud, Local+Cloud)
Choose schedule
Done!

There are more fine-grained options within each of the steps above, allowing further detail such as encryption, compression, number of versions of each file to store, length of time versions should be kept, etc

What do you dislike about the product?

I dislike the Linux GUI, looks several iterations behind the Windows application. That said, it is still far and away better than any other tool I have found. Just compared to its Windows variant, it is lacking.

What problems is the product solving and how is that benefiting you?

I wanted a simple method of syncing my files to a local drive and to a cloud service. Whether it be Amazon, Google or Microsoft.
This tool does just that, and more.

Benefits:
Peace of mind (priceless)

Recommendations to others considering the product:

If you are looking for a simple to implement\simple to manage data backup\recovery solution, look no further.

What do you like best about the product?

The web-based management portal is very feature-rich, including the ability to remotely monitor backups, add/edit/remove backup & restore jobs, and start/stop backup jobs. License procurement and distribution to client systems is also made super easy through the management portal. Having central management and reporting of all of my clients' backups has been a huge time saver versus having to remote control their computers to make adjustments. I also get a summary email daily that shows all of my clients' current backup status I have a quick daily snapshot without needing to log into the portal. Lastly, the ability to brand the backup software with my company name and logo is easily done in the portal as well.

What do you dislike about the product?

Currently when you deploy a new client, there is a 15 day trial period before the product needs to be registered. It would be nice if that trial period was 30 days instead of 15.

What problems is the product solving and how is that benefiting you?

I needed a cost-effective backup solution for my clients, as many of them are individuals and small businesses who need to keep their costs under control. When CrashPlan decided to discontinue their Home products, which were very cost-effective, I needed another solution for my clients. Cloudberry has allowed me continue servicing my customers with an even more feature-rich backup software platform than CrashPlan offered.

What do you like best about the product?

CloudBerry has the ability to make real time backups using Windows VSS and it is fast and reliable. It is very easy to use and configure and uses very few system resources. It has the ability to notify by email of everything or only of the errors, this makes any sysadmin comfortable and always informed about what is happening.

The GUI is really friendly and you may control how many system resources should be used.

You may add more services than you can imagine, my favorites are Amazon S3 and Amazon Glacier because I think those two are cheap, although I maybe would think about adding SugarSync as it is another robust backup cloud service.

Great, great product.

What do you dislike about the product?

I don't like the fact that each version has a unclear GB (or TB) for backups for lifetime and that information is not very clear on their website.

What problems is the product solving and how is that benefiting you?

Although I am not using in real business, as a techy home user, I makes me forget about all my NVR backups forever and rest assure that they are backing up on the cloud for a whole year. I now by email exactly if there is something wrong with my backup, which in fact, it never is, always works as expected.

Recommendations to others considering the product:

Pay close attention to the version you need.