I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole.
Guacamole Bastion Host
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Secure access is simplified with easy login for virtual machines
What is our primary use case?
What is most valuable?
Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single login for each virtual machine with their respective credentials. Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.
What needs improvement?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive.
For how long have I used the solution?
I have been using Apache Guacamole for approximately two years.
What do I think about the stability of the solution?
It is stable enough. The only requirement is to have good internet connectivity for stable access.
What do I think about the scalability of the solution?
Its scalability depends on the cloud. If the cloud is scalable, the virtual machines are scalable as well. In case of failures, the system can autoscale to other virtual machines.
How are customer service and support?
Apache has community support. Since I did not face significant issues, I haven't needed to reach out to them.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was easy and would take just about half an hour to complete the deployment.
What's my experience with pricing, setup cost, and licensing?
It is completely free of charge as it is an open-source solution.
What other advice do I have?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues.
Overall, I rate Apache Guacamole a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
A stable and open-source solution that can be used as a gateway
What is most valuable?
I'm using Apache Guacamole as a gateway.
What needs improvement?
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it.
The solution should include FX protocol instead of RDP.
For how long have I used the solution?
I have been using Apache Guacamole for five to six years.
What do I think about the stability of the solution?
Apache Guacamole is a pretty stable solution.
What do I think about the scalability of the solution?
Around 25 to 30 users are using Apache Guacamole in our organization.
Which solution did I use previously and why did I switch?
We previously used Citrix and decided to switch to Apache Guacamole because it's a free, open-source solution.
What other advice do I have?
We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution.
Overall, I rate Apache Guacamole eight and a half out of ten.
Guacamole Bastion Support
I recently encountered an issue with the Guacamole Bastion Host.
I contacted the netCubed support team and provided them with the relevant details and after a few emails my issue was resolved all in under 2 hours.
Thank you netCubed Support.
Excellent Guacamole application
I have previously set up Guacamole for a project at work where we provide access to a number of Windows desktops. The initial POC involved dynamically generating a database script to automatically create connections and users. I wanted something easier to deploy once we moved our project to EC2, and I found GuAWS.
This AMI is super-easy to deploy, and the auto-discovery feature is a nice enhancement that saves me some twiddling in the database. I have some more fine-grained controls that I would like to see, but this is a very workable starting point for me!
Highly recommended
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