Needs clarity on Documentation
Storage Gateway works when configured properly, BUT the documentations are not clear. There are different types of Storage Gateway to choose from and it gets confusing when the documents does not specify each options.
OLD VERSION! DOES NOT WORK!!!
I spent two days working with AWS Support running through their Tier 1 checklist before I figured out that this is an old version of the Storage Gateway AMI that DOES NOT WORK! DO NOT USE!!!
Unreliable instructions
Product may well be fantastic, but as a total newbie trying to assess if this is the future of system backups, the documentation is apparently out of date/misleading. Where oh where is the '1-click launch' the documentation mentions? Skipping over that, I am directed to continue setup on marketplace by choosing the 'Manual Launch tab', which also doesn't exist.
So, next thought is to fire off an inquiry to tech support - but wait, I can only raise questions about 'Account or Billing' or 'Service Limit Increase', not about how to actually use the product.
And I thought Microsoft support and documentation was bad......