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Just stores data in S3, but doesn't make the data accessible

  • By JF
  • on 08/07/2018

Same problem for me as MJ reported with his "Fatally Flawed" review.

This configures an SFTP you can connect to and deposit files to. That works fine, the files will all get synced up to your S3 bucket. But, the files themselves are accessible on the FTP.

For example, if you connect via an FTP client and drop a file there, it will appear in S3, but immediately disappear in the FTP interface. This is not usable if you are trying to allow someone to access files from the FTP, this is good for file deposit only (and ONLY if you don't care about getting the files from S3 instead of FTP).

Not ideal for our purposes, will have to use something else.


  • By Mike from Thorn Tech
  • on 11/14/2018

Hi JF, thanks for checking out SFTP Gateway! What you're looking for is actually possible with the product. We intentionally designed the product so that files disappear from the local disk on the server once they have been transferred to S3. The reason for this is twofold: -This acts as a confirmation that the files have been transferred to S3. -This allows you to move large quantities of files to S3 without needing to provision permanent storage space on the server. To facilitate what you need, you can configure a user to have a downloads directory, which will create a downloads folder in the user's folder in S3. When you upload files to this folder, these files will eventually be synced to that user's downloads directory on the SFTP Gateway server. If you would like to allow users to see their uploaded files, you can point their uploads directory on the server to their downloads folder on S3. For more information on how to set this up, please see this knowledge base article: https://help.thorntech.com/knowledge_base/topics/private-and-shared-download-folders#configuring_individual_sftp_users_to_see_their_own_uploaded_files In light of this information, we hope you give SFTP Gateway another shot! Please let us know if you need any more info. Thanks!