SearchStax Managed Solr Service
SearchStaxReviews from AWS customer
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Useful service, with a great team behind it
What do you like best about the product?
The onboarding experience is great; they have a very competent team running things who work with you to get the environment(s) set up & are genuinely happy to help.
What do you dislike about the product?
'There are some things you can't do yourself (where a custom Solr install is needed) however, you just have to ask them to do this for you & they'll sort it out quickly.
What problems is the product solving and how is that benefiting you?
We're using SearchStax as a SaaS solution to go with our Azure-based PaaS services. Without them, we'd have to have had a traditional VM in the mix, which we desperately wanted to avoid.
High performance and great support
What do you like best about the product?
The performance that we are getting from the search service is amazing after moving to Searchstax and the manual effort involved with managing the infrastructure has been reduced. We can now concentrate only on the application side and scalability is not a concern. The support from SS is amazing and we are getting on-time responses to the queries that we raise.
What do you dislike about the product?
We've migrated our service to SearchStax 6 months back and there is nothing we dislike currently. The monitoring dashboard needs a little bit of improvement as it's not easy to get the stats in one look and it's confusing.
What problems is the product solving and how is that benefiting you?
Scalability and Security
Great Service and Smooth Onboarding
What do you like best about the product?
During the presales process SearchStax brought the right folks to the table to inform and guide us regarding our solution to move our Sitecore SOLR implementation to SearchStax. Discussions were collaborative and very helpful. Our request to expedite the procurement and onboarding process was accommodated and smooth; one of the best executed integrations we have done. Further the tool itself is very easy to navigate, understand and configure. For the SOLR niche of the technology space, I would not hesitate to recommend SearchStax.
What do you dislike about the product?
No downsides to our engagement with Searchstax to note.
What problems is the product solving and how is that benefiting you?
Sitecore requires SOLR as an external dependency. SearchStax allowed us to remove a complex piece of dependent software (SOLR) from our environment. Without SearchStax not only would we have had to spend a great deal of time learning SOLR, we would have needed to dedicate internal IT resources taking away from other business value-add tasks. SearchStax has helped to reduce our TCO for our Sitecore enviornment.
Recommendations to others considering the product:
Take advantage of their presales meetings as they can get you heading in the right direction quickly.
Customer focused company providing an excellent service that exceeds expectations
What do you like best about the product?
Takes setting up and operational headaches away associated with production-grade Solr platform
What do you dislike about the product?
Nothing to dislike, really happy with their services.
What problems is the product solving and how is that benefiting you?
We save time on operational efforts associated with Solr to focus on solving business problems for our company
Recommendations to others considering the product:
This is the best player in the industry for Solr managed services, you won't regret if you choose them
Outstanding Search Solution – Easy, Reliable, and Excellent Supporttion
What do you like best about the product?
We've been using SearchStax for our sitecore infrastructure and couldn't be happier with the experience. The platform is incredibly user-friendly, making setup and ongoing management straightforward even for teams without deep Solr expertise. What stands out most is the reliability and stability of the system-downtime has never been an issue, and the performance is consistently excellent.
The support team is fantastic: always responsive, knowledgeable, and quick to resolve any questions or issues that arise. Their attention to detail and willingness to help gives us complete peace of mind and allows us to focus on our core business, rather than worrying about search infrastructure.
Overall, SearchStax has made our search implementation seamless and stress-free. I highly recommend it to anyone looking for a stable, easy-to-use platform backed by great support.
The support team is fantastic: always responsive, knowledgeable, and quick to resolve any questions or issues that arise. Their attention to detail and willingness to help gives us complete peace of mind and allows us to focus on our core business, rather than worrying about search infrastructure.
Overall, SearchStax has made our search implementation seamless and stress-free. I highly recommend it to anyone looking for a stable, easy-to-use platform backed by great support.
What do you dislike about the product?
nothing much at this stage to dislike at this stage. The product fulfilled all our existing requirements.
What problems is the product solving and how is that benefiting you?
The main reason is to move the unsupported on-prem SOLR servers to Searchstax which is completely managed. This takes off all the management and support of these servers. And critically the SOLR servers are now exposed to the notorious Log4j vulnerability and this is now completely mitigated.
Smooth & Stress-free integration to SearchStax
What do you like best about the product?
The Customer Success Manager and technical team from SearchStax have guided us through the process of migrating our in-house Solr to SearchStax. Also we have been given very insightful answers and suggestions when we had questions around Solr configuations and security.
Big shout out to Tyler, Karan and Alan for your support throughout the whole process.
Big shout out to Tyler, Karan and Alan for your support throughout the whole process.
What do you dislike about the product?
Everything is good from our point of view. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
At the beginning of the integration, we had an issue extracting our existing configs from Solr. SearchStax provided us with the instructions quickly and the issue was solved on time.
Later on, issues around managed-schema and rebuilding indexes happened. SeachStax technical team managed to sort them out promptly.
Later on, issues around managed-schema and rebuilding indexes happened. SeachStax technical team managed to sort them out promptly.
SearchStax helped us build us a robust CMS search capability using SearchStax
What do you like best about the product?
Support team was available an email away to support anytime of the day for all technical questions and challenges.
What do you dislike about the product?
None I can think of. The support and the IT team is great in the help they provided.
What problems is the product solving and how is that benefiting you?
Our Public websites and CMS content search
Sitecore Experience
What do you like best about the product?
We never had any major issues with Search after we moved to SearchStax. The search was a major concern previously with the on-prem solr instance. Love the support team, always available to answer questions.
What do you dislike about the product?
We recently received error notifications from SeacrhStax and it was taken care of by the support team. It would have been better if details were shared around the error with us.
What problems is the product solving and how is that benefiting you?
Site search for now but want to understand AI features you have implemented on your end.
as a Service
What do you like best about the product?
PaaS offering for search tech, goes well with our Sitecore PaaS environment. Although not invested in yet, Studio looks very good for search optimisation.
What do you dislike about the product?
We are not using it to its full potential yet, so hard to find faults as yet.
What problems is the product solving and how is that benefiting you?
Now our search engine solution where we need search, and in the format we are after: PaaS. Not fully invested in search as yet, once this starts I can foresee a lot of internal demand to do more with it. The main initial reason for investing is spec-based product search of our vary varied catalogue to assist customer and internal self-serve (it takes a lot of time for our staff to learn how to sell our products)
8/10 for me, friendly, quick service
What do you like best about the product?
1. The quick response SLA
2. Cloud dashboard is clean and summarizes everything
3. Capable to compete with other search service (Azure Solr, ELK, etc)
4. Good technical documentation and explanation
2. Cloud dashboard is clean and summarizes everything
3. Capable to compete with other search service (Azure Solr, ELK, etc)
4. Good technical documentation and explanation
What do you dislike about the product?
1. It is quite hard to integrate with mongodb-connector
2. Searchstax online dashboard does not filter based on ssXXXXX, which can be tedious if we want to filter based on this
2. Searchstax online dashboard does not filter based on ssXXXXX, which can be tedious if we want to filter based on this
What problems is the product solving and how is that benefiting you?
1. Search related algorithm is cool and effective (BM25)
2. Learned resolving issue (missing fields, high JVM, repopulate)
3. Able to search documents quickly and effective
2. Learned resolving issue (missing fields, high JVM, repopulate)
3. Able to search documents quickly and effective
Recommendations to others considering the product:
1. keep on the quick SLA response good work
2. make it easier to integrate with other DBs for Cloud AND onprem
2. make it easier to integrate with other DBs for Cloud AND onprem
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