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8/10 for me, friendly, quick service
What do you like best about the product?
1. The quick response SLA
2. Cloud dashboard is clean and summarizes everything
3. Capable to compete with other search service (Azure Solr, ELK, etc)
4. Good technical documentation and explanation
2. Cloud dashboard is clean and summarizes everything
3. Capable to compete with other search service (Azure Solr, ELK, etc)
4. Good technical documentation and explanation
What do you dislike about the product?
1. It is quite hard to integrate with mongodb-connector
2. Searchstax online dashboard does not filter based on ssXXXXX, which can be tedious if we want to filter based on this
2. Searchstax online dashboard does not filter based on ssXXXXX, which can be tedious if we want to filter based on this
What problems is the product solving and how is that benefiting you?
1. Search related algorithm is cool and effective (BM25)
2. Learned resolving issue (missing fields, high JVM, repopulate)
3. Able to search documents quickly and effective
2. Learned resolving issue (missing fields, high JVM, repopulate)
3. Able to search documents quickly and effective
Recommendations to others considering the product:
1. keep on the quick SLA response good work
2. make it easier to integrate with other DBs for Cloud AND onprem
2. make it easier to integrate with other DBs for Cloud AND onprem
Responsive Support, Helpful Troubleshooting Docs, Plugin Helpful But Needs More Frequent Updating
What do you like best about the product?
Support is responsive and very helpful - even with setup questions
What do you dislike about the product?
Setup documentation for use with Sitecore is slightly unclear about different scenarios. Sitecore Plugin tool can be unclear to use and finicky. Should allow trial accounts on existing user accounts (don't require a dummy email address to create a trial account).
What problems is the product solving and how is that benefiting you?
Reduce direct maintenance/support responsibility of required Solr instances for Sitecore.
SeachStax Review
What do you like best about the product?
The SearchStax team has been extremely responsive to our unique custom requirements and last minute changes. They are always friendly and professional. We haven't presented them with a challenge yet that they couldn't solve.
What do you dislike about the product?
We are on the east coast, their technical team is on the west which creates occasional scheduling issues. They are as flexible as I could hope but it does create occasional issues.
What problems is the product solving and how is that benefiting you?
Complex indexing with 5-6 data sources, faceting, prmototions, customized weighting, filtering, sorting, custom result displays.
Searchstax does its job
What do you like best about the product?
Support from the searchstax team is the best, they are always available
What do you dislike about the product?
I don't think of any at this time. May be Java pieces that slows down when the traffic is heavy on website
What problems is the product solving and how is that benefiting you?
Search and Sitemaps are really good and the new version of Solr is fully integrated.
Sitecore 10 Upgrade with SearchStax - Smooth Sailing
What do you like best about the product?
We were tasked with a major upgrade from Sitecore 9.x to 10.x, with this came a shift to SOLR Cloud from Azure Search Indexes.
The shift to SOLR from Azure was very smooth as we decided to go ahead and engage with the Customer Success SearchStax Team and Onboarding team.
The support team were responsive and gave references to a vast knowledgebase which allowed us to pull off the upgrade within a short timeframe without a hitch.
Their experience with the Sitecore platform was key to the smooth process and we have found the shift to SearchStacks beneficial when it comes to search speeds and sorting functionality.
Would recommend engaging the customer success team if undertaking any large projects, as it was good to check in periodically as to issues experienced and stepts as to resolve. Identifying whether it is the application based issue or otherwise a limitation with the Service provided by SearchStax.
The shift to SOLR from Azure was very smooth as we decided to go ahead and engage with the Customer Success SearchStax Team and Onboarding team.
The support team were responsive and gave references to a vast knowledgebase which allowed us to pull off the upgrade within a short timeframe without a hitch.
Their experience with the Sitecore platform was key to the smooth process and we have found the shift to SearchStacks beneficial when it comes to search speeds and sorting functionality.
Would recommend engaging the customer success team if undertaking any large projects, as it was good to check in periodically as to issues experienced and stepts as to resolve. Identifying whether it is the application based issue or otherwise a limitation with the Service provided by SearchStax.
What do you dislike about the product?
There were some minor teething issues with regards to timezone, however we were able to come up with a working arrangement after the first few weeks.
Otherwise there was little issue encountered.
Otherwise there was little issue encountered.
What problems is the product solving and how is that benefiting you?
Indexing with Azure had some limitations as to funcitonality, we decided to shift to SOLR and SearchStax was recommended by our business partners in Sitecore space. Indexing speeds have improved and we also find that we are no longer experiencing some indexing issues that was occurring previously with Azure.
Recommendations to others considering the product:
Definitely engage the Customer Success Team
Prepurchase also provided big discounts.
They were flexible in enabling deployments based on our development timelines so that we weren't stuck paying for anything we weren't using.
Prepurchase also provided big discounts.
They were flexible in enabling deployments based on our development timelines so that we weren't stuck paying for anything we weren't using.
Excellent service
What do you like best about the product?
We switched to SearchStax and SOLR from Azure Search when we upgrade Sitecore from 9.2 to 10.1. We xperienced:
1. Excellent on boarding process.
2. Weekly check in meetings leading up to go-live.
3. Fast resoltion of issues and answers to questions.
4. 24/7 support.
5. More accurate ordering or seach items than Azure search.
6. Consistant search results.
7. Faster search results.
1. Excellent on boarding process.
2. Weekly check in meetings leading up to go-live.
3. Fast resoltion of issues and answers to questions.
4. 24/7 support.
5. More accurate ordering or seach items than Azure search.
6. Consistant search results.
7. Faster search results.
What do you dislike about the product?
We haven't experienced too much we've disliked but if I were to be picky:
1. We'd like the ability to clear the search indexes on our own. Our Dev environment was under specked (probably our fault), and we kept running out of disk space, meaning our rebuilds failed.
2. The ability for anyone in our organisation to view the details of any support tickets logged by anyone within our organisation.
1. We'd like the ability to clear the search indexes on our own. Our Dev environment was under specked (probably our fault), and we kept running out of disk space, meaning our rebuilds failed.
2. The ability for anyone in our organisation to view the details of any support tickets logged by anyone within our organisation.
What problems is the product solving and how is that benefiting you?
We use it for our course seach page, newsroom articles and vaious other seach components.
It is very stable.
What do you like best about the product?
I like it as I don't need to manage the service. The search tax created all the instance for me.
What do you dislike about the product?
It would be helpful if it can make an installation package to easy to install in sitecore.
What problems is the product solving and how is that benefiting you?
We don't need to support on-prem environment.
Recommendations to others considering the product:
Support solr in on-prem environment is very complicated, it is much easier to use cloud service.
Using SearchStax for a number of clients
What do you like best about the product?
Not having to Create and Manage our own Solr Cloud Clusters is amazing
What do you dislike about the product?
Would be great to have a UI to manage the upload and set up of new Cores rather than command line
What problems is the product solving and how is that benefiting you?
Deploying Sitecore solutions into an "as a service" world is pointless if you have to have a self-managed Solr Cluster in the solution. SearchStax fills that gap for us as an "as a service" offering to complete the entire ecosystem being an As a Service play.
We're using SearchStax for past 9 months and I can say undoubtedly this is the best tool.
What do you like best about the product?
The onboarding process and their support are best, although we need it relatively less.
What do you dislike about the product?
Till now, there is no trouble at all, so nothing for now.
What problems is the product solving and how is that benefiting you?
Sitecore index, which is an essential part of that setup and that something we don't need to worry about at all.
Super Helpful Tech Team
What do you like best about the product?
1. Easy to use dashboard for managing our instances
2. Immediate Support on issues
3. Quick Replies to queries
2. Immediate Support on issues
3. Quick Replies to queries
What do you dislike about the product?
Quick switch between the Live and DR environment can be improvement area.
What problems is the product solving and how is that benefiting you?
We were having an on-prem Solr environment and were facing challenges in maintaining it on our own.
Searchstax helped us by providing Solr as a service to us. they easily and quickly upgraded to the newer version at our request.
Searchstax helped us by providing Solr as a service to us. they easily and quickly upgraded to the newer version at our request.
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