SearchStax Managed Solr Service
SearchStaxReviews from AWS customer
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Very Helpful contacts
What do you like best about the product?
Proactive communication, focus on customers best interests
What do you dislike about the product?
Communication can be delayed because of the time difference
What problems is the product solving and how is that benefiting you?
Integral part of our Sitecore environment
Core Solr product is fine and the service and support is excellent
What do you like best about the product?
Innovative and flexible and if standard offer that works fine. I think that your core Solr product is fine and the service and support is excellent.
What do you dislike about the product?
But when customization needed, we faild to impement.Struggled to implement the Sitecore connections to your tailormade solutions. We struggled many months.
What problems is the product solving and how is that benefiting you?
Powering our Sitcore Search.
Strong stable platform
What do you like best about the product?
Good support, good help in setup and configuration
What do you dislike about the product?
No specific downsides to the platform that we have to come across, yes it is a paying platform which is a higher cost than hosting this yourself, but the experience and expertise that their team has saves a lot of maintenance cost as well as a steep learning curve.
What problems is the product solving and how is that benefiting you?
Overall cloud based SOLR that is saving us the efforts of setting up and managing this ourselves
SearchStax 10/10
What do you like best about the product?
Customer service
Product quality
Competitive pricing
Product quality
Competitive pricing
What do you dislike about the product?
Not anything I can tell at the moment...
What problems is the product solving and how is that benefiting you?
Enabling our customers to search according to their needs
Good experience
What do you like best about the product?
It was stable. Did not face any issue with downtime.
What do you dislike about the product?
Advanced search features are missing .
What problems is the product solving and how is that benefiting you?
It was used as search engine for Sitecore XM
Great experience they could not have made the experience any easier and very helpful
What do you like best about the product?
They took the pain out of setting up all the resources and made the connectivity really easy. They have always been responsive to support requests and been able to resolve issues quickly
What do you dislike about the product?
The only downside was the difference in timezones but they were able to accommodate a time we could all meet
What problems is the product solving and how is that benefiting you?
They solved the issue of requiring an implementation of a Solr installation for a SiteCore environment
Solr as a Service. The best solution for Sitecore
What do you like best about the product?
In our previous Sitecore Implementations we used VMs to host and manage our Solr servers. We spent so much time troubleshooting and maintaining the infrastructure. In a recent upgrade we decided to use SearchStax and it was a game changer. We've been live for almost a year now. 0 downtime, 0 issues and much improved performance.
Searchstax allowed us to focus on building our Search Features without worrying about infrastructure or Hosting. Solr as a Service is handsdown the best option when it comes to Sitecore Implementations.
Searchstax allowed us to focus on building our Search Features without worrying about infrastructure or Hosting. Solr as a Service is handsdown the best option when it comes to Sitecore Implementations.
What do you dislike about the product?
Nothing. Everything was great. The product, the support, documentation. Ease of Integration...
What problems is the product solving and how is that benefiting you?
It provides Solr as a Service, and takes out the burden of Managing and maintaining your Solr Infrastructure, allowing you to focus on building the best Digital Experience for your users.
Great service, perfect support and very skilled staff
What do you like best about the product?
SearchStax is one of our best partners and we have been working with them for many years. We use a hosted Solr and zookeeper to provide our DXP customers with search.
The service is very reliable and in the long time we have also faced some significant difficulties, which we have always been able to resolve quickly and reliably.
The colleagues from SearchStax are almost like colleagues in our own company, as the cooperation is very trustful.
The service is very reliable and in the long time we have also faced some significant difficulties, which we have always been able to resolve quickly and reliably.
The colleagues from SearchStax are almost like colleagues in our own company, as the cooperation is very trustful.
What do you dislike about the product?
From my point of view, there is nothing to mention. Of course, nobody is perfect, but it's how you behave when a problem occurs and based on the past, we were well prepared with this partnership.
What problems is the product solving and how is that benefiting you?
Providing and operating Solr and Zookeeper
Superb service
What do you like best about the product?
Platform stability and superb customer support.
What do you dislike about the product?
Communication for support tickets is done through email which can make it difficult to share with the team or get them involved.
What problems is the product solving and how is that benefiting you?
Previous provider for managed Solr platform was unstable and had occasional downtime which in turn would affect the website. SearchStax offers the stability and reliability we needed to ensure consistent uptime of the website regardless of the traffic spikes.
Hassle free solution that is critical for operations
What do you like best about the product?
I am using searchstax already many year and for multiple products. We never had huge issues. It is easy to setup/integrate and has many customization and fine tuning capabilities
What do you dislike about the product?
I would say the price is its biggest drawback. It could be cheaper or have a more granular pricing model
What problems is the product solving and how is that benefiting you?
SearchStax helps us manage search services for our website
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