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Expert SOLR Support that Eases the Burden on Our Small Tech Team
What do you like best about the product?
We have a small technology team with limited experience in SOLR's intricacies. Partnering with SearchStax for our SOLR implementation has eased the burden of needing in-house expertise, providing us with peace of mind knowing we have expert support when troubleshooting issues. The level of assistance we've received has consistently exceeded our expectations.
What do you dislike about the product?
There were a few hiccups during implementation that might have been avoided with earlier identification in the discovery process. While hindsight is 20/20, this experience offers a valuable opportunity for both SearchStax and new companies adopting their platform to learn and improve future implementations.w
What problems is the product solving and how is that benefiting you?
SearchStax primarily solves the challenge of providing expert hosting for our SOLR instance, giving us peace of mind. By reducing the need for internal SOLR resources, it frees up our engineers to focus on delivering high-value work that drives our business forward, rather than managing SOLR-related tasks.
Low cost alternative to Coveo
What do you like best about the product?
Once installed and working, it was extremely simple to create a search page. What would take multiple days in Coveo I could replicate in 30 minutes with SearchStax
The entry point pricing for Search Stax is very affordable.
While it does not possess ALL of the functionality of Coveo, we found that very few implementations actually need that those advanced features.
The entry point pricing for Search Stax is very affordable.
While it does not possess ALL of the functionality of Coveo, we found that very few implementations actually need that those advanced features.
What do you dislike about the product?
Our first implementation was using Sitecore 10.4 in Docker containers and it did not work. I spent a lot of time working with their excellent tech support staff identifying the problems until they released a new container image.
With Coveo, we can have seperate indexes for web and master databases, with SearchStax, you get only one.
Every environment is another App, so if you have 3 devs and 3 environment (prod/qa/dev), you need 6 apps. This can start to become costly. With Coveo devs had free instances.
The ability to crawl external sources is an additional cost.
Some of the advanced functionality of Coveo are not available.
With Coveo, we can have seperate indexes for web and master databases, with SearchStax, you get only one.
Every environment is another App, so if you have 3 devs and 3 environment (prod/qa/dev), you need 6 apps. This can start to become costly. With Coveo devs had free instances.
The ability to crawl external sources is an additional cost.
Some of the advanced functionality of Coveo are not available.
What problems is the product solving and how is that benefiting you?
Makes the setup and configuration of Search Pages and Landing pages a breeze, greatly reducing implemention costs.
Managed SOLR services with premium quality
What do you like best about the product?
The level and quality of services. SearchStax team is committed to delivering a working solution. As soon as the solution is in place the customer will spend minimum to no effort to manage the service. Finally, the service portfolio is rich and versatile and should cover the needs of every enterprise customer.
What do you dislike about the product?
I have not had any complaints with SearchStax services.
What problems is the product solving and how is that benefiting you?
SearchStax provides enterprise-level SLA and support for SOLR, an open-source solution. SOLR is a prerequisite for a major CMS system. Enterprise customers who use this CMS, want to have the same level of SLA and support for each component of a solution. SearchStax provides successfully the solution to their needs.
SearchStax is a great alternative to self-hosted Solr
What do you like best about the product?
SearchStax takes the guess work out of hosting and managing Solr.
What do you dislike about the product?
Sizing our SearchStax instance took more energy than I anticipated but after we had a cross team meeting, we were able to resolve all of the hurdles.
What problems is the product solving and how is that benefiting you?
Hosting and managing Solr as a turnkey SaaS solution
Smooth Surfing
What do you like best about the product?
Allows me to deep dive in relevant topics that i might come across to gain better insight
What do you dislike about the product?
I don't i've come across a downside as of yet.
What problems is the product solving and how is that benefiting you?
solves problems such as complex setup and management of Apache Solr, compliance and availability challenges. This benefits me in ways such as faster time to market, improving search experience, reducing operational costs.
Happy Product Owner
What do you like best about the product?
Search Staxx has helped us supplement SOLR Search, during our recent Sitecore upgrade. Our team has found the interface user friendly, the documentation helpful and the support team extremely responsive.
What do you dislike about the product?
I felt like there could have been multiple onboarding sessions that were geared towards Product Owners and DEV Support.
What problems is the product solving and how is that benefiting you?
Replacing SOLR Search and helping with SEO and internal site search.
Great experience!
What do you like best about the product?
Ease of integration
Support
Ease of use via the ui
Support
Ease of use via the ui
What do you dislike about the product?
Native Terraform provider module is absent as of summer 2024
What problems is the product solving and how is that benefiting you?
Searchstax is helping to back our enterprise document search functionality.
Makes Search simple
What do you like best about the product?
The interface, great dashboards and analytics.
The ability to create custom search interfaces
The ability to create custom search interfaces
What do you dislike about the product?
The rules around custom ordering of results
What problems is the product solving and how is that benefiting you?
Ablitity to display complex search in a simple way
Tyler's excellent Account Management for Haylix
What do you like best about the product?
Responsiveness and approachability of Tyler
What do you dislike about the product?
The accounts department should expedite refunds for invoice payments caused by their own errors.
What problems is the product solving and how is that benefiting you?
Ensure clarity around invoices and specify what the charges were for. Locate missing order forms for purchases.
Good service and great team support
What do you like best about the product?
The quickness in the support and the proactive actions/information coming from Searchtax about the product I have with them.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
What do you dislike about the product?
Maybe it could be good to have some business cases examples in a part of the dashboard to guide some non-expert users of the Dashboard.
What problems is the product solving and how is that benefiting you?
The custom implementation than my company has of SOLR, managed by Searchtax use to have a variety of problems that were solved/supported by Searchtax very fast.
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