Reviews from AWS customer

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External reviews

175 reviews
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External reviews are not included in the AWS star rating for the product.


    Government Administration

SearchStax is a great alternative to self-hosted Solr

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
SearchStax takes the guess work out of hosting and managing Solr.
What do you dislike about the product?
Sizing our SearchStax instance took more energy than I anticipated but after we had a cross team meeting, we were able to resolve all of the hurdles.
What problems is the product solving and how is that benefiting you?
Hosting and managing Solr as a turnkey SaaS solution


    Farming

Smooth Surfing

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Allows me to deep dive in relevant topics that i might come across to gain better insight
What do you dislike about the product?
I don't i've come across a downside as of yet.
What problems is the product solving and how is that benefiting you?
solves problems such as complex setup and management of Apache Solr, compliance and availability challenges. This benefits me in ways such as faster time to market, improving search experience, reducing operational costs.


    Landon S.

Happy Product Owner

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Search Staxx has helped us supplement SOLR Search, during our recent Sitecore upgrade. Our team has found the interface user friendly, the documentation helpful and the support team extremely responsive.
What do you dislike about the product?
I felt like there could have been multiple onboarding sessions that were geared towards Product Owners and DEV Support.
What problems is the product solving and how is that benefiting you?
Replacing SOLR Search and helping with SEO and internal site search.


    Computer Software

Great experience!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of integration
Support
Ease of use via the ui
What do you dislike about the product?
Native Terraform provider module is absent as of summer 2024
What problems is the product solving and how is that benefiting you?
Searchstax is helping to back our enterprise document search functionality.


    Michael M.

Highly Customizable Search with Insightful Analytics

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
I use SearchStax for multiple sites as the main search engine, and I appreciate how customizable the search results can be. It's great to have different search pages for various collections of information. I like the analytics dashboard as it allows our marketing team to improve results by analyzing search terms and ensuring the correct pages appear. The ability to define the search fields and boost certain fields, like titles over the main body, is really helpful. The date filters give us control to create custom searches, like setting up a specific search model for course data.
What do you dislike about the product?
With the license we currently have, we're limited to the number of apps, which means the analytic data is shared across all search profiles. It would be extremely useful if each license came with 2 applications by default, so we could have an app for development and one for production. Testing changes has sometimes impacted the production search. Also, there wasn't proper training available when we started using SearchStax, which was a bit of a challenge.
What problems is the product solving and how is that benefiting you?
I use SearchStax as the main search feature on multiple sites, allowing custom search pages. It provides an analytics dashboard to enhance marketing efforts and lets us customize search results with boosted fields and control over search areas using data filters.


    Maddison L.

Tyler's excellent Account Management for Haylix

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
Responsiveness and approachability of Tyler
What do you dislike about the product?
The accounts department should expedite refunds for invoice payments caused by their own errors.
What problems is the product solving and how is that benefiting you?
Ensure clarity around invoices and specify what the charges were for. Locate missing order forms for purchases.


    Consumer Goods

Good service and great team support

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
The quickness in the support and the proactive actions/information coming from Searchtax about the product I have with them.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
What do you dislike about the product?
Maybe it could be good to have some business cases examples in a part of the dashboard to guide some non-expert users of the Dashboard.
What problems is the product solving and how is that benefiting you?
The custom implementation than my company has of SOLR, managed by Searchtax use to have a variety of problems that were solved/supported by Searchtax very fast.


    Accounting

Efficient and Reliable Search Solution for Sitecore

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
We use SearchStax daily as part of our website’s search functionality on the Sitecore platform. The platform integrates seamlessly and consistently delivers fast, relevant search results, which greatly enhances our users’ experience. The dashboard is user-friendly, offering valuable insights and analytics that help us optimize our search configurations. The support team is responsive and knowledgeable, ensuring any issues are resolved quickly. Overall, SearchStax has proven to be a reliable and efficient solution that we depend on regularly.
What do you dislike about the product?
The initial setup can be a bit complex, especially for those unfamiliar with search solutions. However, once everything is configured correctly, it runs smoothly with minimal need for ongoing maintenance. It would also be great if there were more in-depth documentation available to assist with advanced customization.
What problems is the product solving and how is that benefiting you?
SearchStax addresses the challenge of providing a reliable and efficient search experience on our website. Prior to using SearchStax, our search results were inconsistent and often slow, leading to user frustration. With SearchStax, we’ve seen a significant improvement in search speed and relevance, which has led to increased user satisfaction and engagement. Additionally, the platform’s analytics tools help us identify and address any search-related issues quickly, ensuring a smooth experience for our users.


    Information Technology and Services

Solr as a Service

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
The ease of creating new indexes was unparalleled. It really made our implementations easier. And the auto-fallback was great.
What do you dislike about the product?
There weren't really any downsides. I'd use them again in a heartbeat!
What problems is the product solving and how is that benefiting you?
We frequently use Solr on premise, which incurs quite a bit of overhead in maintenance.


    Hospital & Health Care

Good Product

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Searchstax has good customer support. They are pro customer in most cases and go out of their way to do what is needed.
What do you dislike about the product?
The pricing should be looked at, more tier and flexibility to choose for customers. I understand the challenges but steep price increases annually is not good for customers.
What problems is the product solving and how is that benefiting you?
Searchstax is used as search for websites, managed by searchstax team. With less effort spent for managing & hosting search , development team can focus on other features and functionalities. Scalability of instances is good benefit we have seen.