External reviews
External reviews are not included in the AWS star rating for the product.
Great way to send email from other platforms
What do you like best about the product?
In a few steps i created an account and get the API key. It works great also in the free version.
What do you dislike about the product?
At the moment there is nothing I dislike.
What problems is the product solving and how is that benefiting you?
I needed an integration to send email from a Bot in BotPress.
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Good Product and support
What do you like best about the product?
ease of integration and user friendly gui.
What do you dislike about the product?
all is good so far . nothing wrong. i like the product
What problems is the product solving and how is that benefiting you?
with Twilio send grid , i am able to send transactional emails from multiple applications
New User but very happy with the software
What do you like best about the product?
Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using
What do you dislike about the product?
Nothing negative to report in the short time I have been using SendGrid
What problems is the product solving and how is that benefiting you?
It has assisted us in having an improvement on Open rates and reply rates.
Decommissioning of the legacy AWS Partners Platform Service.
Thats what SendGrid support said. so I Lost all my tracking email and dashboard and témplates. I can't recover the account beacuse was a third party (AWS) contráct.
No advice or notice sent before.
Twilio Review
What do you like best about the product?
Ability to send bulk number of sms using SMTP.
What do you dislike about the product?
Limitation of recipients and the max limit of attachment
What problems is the product solving and how is that benefiting you?
Emails are getting delivered on time. Level of spam is very low.
Monitoring
What do you like best about the product?
Trace of each email sent and communicated.
What do you dislike about the product?
Limited information shared to understanding the communication sent out.
What problems is the product solving and how is that benefiting you?
Able to trace the date when the communication was sent out and the time stamp of when it was retrieved by the recipient.
Transparency is the key
What do you like best about the product?
SendGrid makes my life so much easier! I use it nearly daily in my capacity as a technical support specialist, and email issues are not uncommon. SendGrid not only makes the whole emailing setup and process seamless and easily integrates with all of our software, but also provides huge transparency and reporting into all of its functions. It's Integration guide is also quite comprehensive and really helps with the initial setup.
What do you dislike about the product?
I would definitely expand the "knowledge base" and the integration guide to be more detailed and answer niche questions
What problems is the product solving and how is that benefiting you?
Personally, I don't use much of its setup functions, but extensively make use of its reporting functions - the activity section. It provides exceptional visibility into email deliverability and any issues/errors making it really easy to troubleshoot
Reliable mass mailing Provider
What do you like best about the product?
Easy interface, customer support is top-notch.
What do you dislike about the product?
Not possible to speak to someone with paid account.
What problems is the product solving and how is that benefiting you?
Mass emails
great mass email server provider
What do you like best about the product?
Ease of Use Ease of Implementation Frequency of Use Number of Features Ease of Integration
What do you dislike about the product?
Customer Support
very poor web page design very bland
very poor web page design very bland
What problems is the product solving and how is that benefiting you?
not haveing our domian flagged
good api to add to apollo
What do you like best about the product?
best avilable marketing email api integration out there
What do you dislike about the product?
nothing so far it have vbenn working amazing
What problems is the product solving and how is that benefiting you?
preserving our email deleiverblity and repuation
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