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SendGrid Makes Personalized Email Marketing Easy
What do you like best about the product?
The SendGrid design interface, with its use of modules, is intuitive and allows for clean marketing messaging.
What do you dislike about the product?
I really can't think of anything I dislke.
What problems is the product solving and how is that benefiting you?
We can now produce our own marketing communications in-house. They look professional and meet all of our email marketing needs.
Recommendations to others considering the product:
I haven't worked with other email marketing programs but I'm quite happy with SendGrid. It meets our needs.
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SendGrid Rocks!
What do you like best about the product?
The simplicity of using SendGrid is amazing! I had it up and running in just a few minutes. Their support is remarkable! I have even signed up a few other clients since signing up!
What do you dislike about the product?
I haven't found anything that I dislike in the past 90 days since signing up myself and a few other clients
What problems is the product solving and how is that benefiting you?
Zero bounce backs from email vendors
Good mass email delivery tool, and getting better.
What do you like best about the product?
SendGrid is developing more features that make them better.
When we first signed up a couple years ago, we had to jimmy-rig a way to dynamically adjust the number of rows in an email (such a an invoice with multiple line items). We embedded a whole HTML table into a single substitution tag. It worked, but it's not what it was meant for. But they recently released a new feature called Dynamic Templates that solves this exact problem.
That is an example of their continued focus on bettering their product. They are the kind of people you want to partner with when choosing who to trust with such a crucial part of your business, and what tool to build into your application.
When we first signed up a couple years ago, we had to jimmy-rig a way to dynamically adjust the number of rows in an email (such a an invoice with multiple line items). We embedded a whole HTML table into a single substitution tag. It worked, but it's not what it was meant for. But they recently released a new feature called Dynamic Templates that solves this exact problem.
That is an example of their continued focus on bettering their product. They are the kind of people you want to partner with when choosing who to trust with such a crucial part of your business, and what tool to build into your application.
What do you dislike about the product?
If you don't purchase a dedicated sending IP address, you get randomly pooled in with other senders. This by itself is okay since I choose not to pay for the dedicated IP. What would be great is if SendGrid would look at your particular sending reputation contribution and experience and "graduate" you up to a pool of customers who also have an excellent sending reputation contribution. This way you can work your way into a pooled IP with a better reputation - reward the good apples.
Similarly, they could offer a Transactional Email only type of account with no access to the Marketing emails section. Transactional Email has high open rates and should have extremely high deliverability. Pooling these similar customers on the same shared IP address would help the overall shared sending reputation.
Similarly, they could offer a Transactional Email only type of account with no access to the Marketing emails section. Transactional Email has high open rates and should have extremely high deliverability. Pooling these similar customers on the same shared IP address would help the overall shared sending reputation.
What problems is the product solving and how is that benefiting you?
With SendGrid, our application can send email as fast as our server creates them.
Recommendations to others considering the product:
For a premium in transactional deliverability rates and template creator quality, also try Elastic Email.
Trustworthy partner in sending transactional emails
What do you like best about the product?
We work with SendGrid to send all of our transactional emails. Their system is robust and stable giving us a sense of security.
Customer Success and Deliverability Consultant teams are excellent. They are caring, responsive, and helpful.
Customer Success and Deliverability Consultant teams are excellent. They are caring, responsive, and helpful.
What do you dislike about the product?
There is no easy way to preview emails for different platforms and clients on their UI.
Managing team members is not as intuitive as it should be.
Managing team members is not as intuitive as it should be.
What problems is the product solving and how is that benefiting you?
SendGrid is a reliable way to send emails to our customers. Especially with transactional emails, it is very important that emails go out when they're supposed to. SendGrid helps us do that.
Recommendations to others considering the product:
Since we don't use their template system, we can't speak for that, but as a partner to send emails, SendGrid is great. Reliable and always there to help navigate you should you have any questions or issues.
Good product with good support
What do you like best about the product?
We switched from a different popular provider to this platform recently. The previous platform was full of bugs and support was hard to receive help from. On Sendgrid, we have received excellent support and find the UI to be much more usable for conceiving email campaigns and scheduling them to go out.
What do you dislike about the product?
Sengrid would benefit from an update to the template management side of the platform.
What problems is the product solving and how is that benefiting you?
Transactional and marketing emails.
Recommendations to others considering the product:
Give it a try!
One day to get going
What do you like best about the product?
The documentation is extremely targeted and efficient
What do you dislike about the product?
User and subuser management is quite confusing
What problems is the product solving and how is that benefiting you?
Transactional email primarily. The speed of getting a solution was literally one day and the insights into deliverability are immediate and very useful.
Fast & Furious Email Marketing
What do you like best about the product?
I like the customer service and the backend user interface and design templates. So far the design piece has been the best I've seen to date
What do you dislike about the product?
Difficult for beginners to catch on, but I'm just being picky. When a newbie logs in, it looks intimidating and the learning curve is a little longer.
What problems is the product solving and how is that benefiting you?
Staying top of mind with our customers, and easier to segment our database. This is important for us since our customers financial situation is always changing.
Recommendations to others considering the product:
Make sure you have your list segmented.
Excellent for form tracking to make sure clients receive emails from their website
What do you like best about the product?
For years, we had issues with our client's email servers randomly rejecting email leads from their website. When we created the site, we would test out the forms and the client would receive them, but randomly, after months of working, the client would not recieve an email or two from their website. This was frustrating for us because we are an SEO company and want to make sure every lead we bring to the client is seen. Sendgrid does an excellent job at showing us what web forms were filled out that day and if they bounced, dropped, or received by the client. We rarely get drops now thanks to SendGrid, and if we do, we can see them right away and rectify the issue!
What do you dislike about the product?
This program does exactly what we'd like it to do - no complaints here!
What problems is the product solving and how is that benefiting you?
Making sure our clients receive emails from their websites is essential to our retention rates - If they don't get leads, they will not be satisfied with our work. Sendgrid gives us the piece of mind knowing that our clients are getting all of the emails they should off of their website!
Recommendations to others considering the product:
love the app!
Very helpful so far...
What do you like best about the product?
Their team's eagerness to get us on-boarded and help in testing. As a startup, they gave us a very generous discount to take their complete product for a test drive for a year.
What do you dislike about the product?
The UI can be a little glitchy at times in the campaign builder. Not bad, but little problems can make it frustrating.
What problems is the product solving and how is that benefiting you?
We use sendgrid primarily for their transactional email. I work with the Dev team to define events and triggers, and design the emails myself. While I can't claim to understand all that goes on behind the scenes, I've been told that their framework has been very easy to integrate with, and designing the email has been a breeze.
Very polished product easy to use and very informative when you want to generate the information.
What do you like best about the product?
I like the analytics part where i can see n which link the recipient has clicked and on what time how many mails has been shoot to the same email ID best software for automation.
What do you dislike about the product?
I dont no how it gives click i get more clicks than opens sometimes and i cant see that many traffic on my website.
What problems is the product solving and how is that benefiting you?
Marketing
Recommendations to others considering the product:
Overall good product does exactly what is to be done. good for all size companies. An affordable product
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