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Reviews from AWS Marketplace

9 AWS reviews

External reviews

290 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dr. Jeanette D.

Glad I switched back to Twilio!

  • April 18, 2023
  • Review verified by G2

What do you like best about the product?
I like that Twilio tells me precisely what to do to keep my emails in compliance and to avoid being sent to the spam or junk email box. I like being able to look up my send rate and deliverability.
What do you dislike about the product?
There is a bit of a learning curve with understanding some of the instructions because I am not in specialist in the marketing field. I am thankful for the customer support.
What problems is the product solving and how is that benefiting you?
Twilio helps me stay connected with my current clients and prospect through email marketing campaigns and deliverability. I can see my deliverability rates and I can understand when an email fails to send so that I can update my email list.


    Brianna S.

Reliable email for user experiences

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
SendGrid is very stable and reliable and we have almost never experienced any down time.
What do you dislike about the product?
We are so small and SendGrid is sized for much larger organizations so that means if we need support it is a bit harder to get attention.
What problems is the product solving and how is that benefiting you?
We use SendGrid to email our customers as part of their product user experience.


    Eric P.

One Of The Main Email Marketing Platforms We Use

  • April 18, 2023
  • Review verified by G2

What do you like best about the product?
It's a powerful tool, capable of handling a high outbound volume.
What do you dislike about the product?
Isn't the most cost effective one. There are other platforms with better pricing and features.
What problems is the product solving and how is that benefiting you?
Across multiple accounts, we send about 15k emails per day through SendGrid with a pretty good deliverability.


    ganesh P.

send grid api makes it easy to launch campaigns at rapid rate and reach out to multiple customers.

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
SendGrid Email services provide better domain encryption over SMTP and make integration easy.
What do you dislike about the product?
One thing that I dislike is the latency factor in the SendGrid services.
What problems is the product solving and how is that benefiting you?
Send Grid helps us reach out to our customers faster, and we can fast-track campaign progress with the help of SendGrid servies.


    Food & Beverages

A must tool!

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
The API is affordable because it doesn't require a lot of money to run or to develop applications for it. It can do many things even if it's just a simple SMTP gateway, like sending out information and telling you if an email wasn't delivered correctly, which helps it work well.
What do you dislike about the product?
I wish they could include a lot more features to nonpro users. Also, when looking at a competition like Mailchip, the features seem to be limited. Some more drag and drop features would be great.
What problems is the product solving and how is that benefiting you?
For businesses with a large number of subscribers, manually sending individual emails can be time-consuming and inefficient. Twilio SendGrid Email Marketing Campaigns allows businesses to easily manage and send bulk emails to their entire email list.


    Sara H.

Excellent email editor and digital analytics

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to design, test and scale email camgaigns
What do you dislike about the product?
personalization of emails could be better
What problems is the product solving and how is that benefiting you?
Optomizing emails campaigns across different territories and saving time for our employees


    Maximiliano B.

You Should Know This About Twilio SendGrid Based on My Experience!

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
As a user of Twilio SendGrid, I can attest to the many benefits of using this email marketing application. One of the things I appreciate most is the intuitive and user-friendly interface, which makes it easy to create and send professional-looking emails. I also appreciate the flexibility to choose from a variety of pre-designed templates or create my own custom designs. Additionally, the ability to personalize emails using merge tags and segment my email list based on subscriber behavior has helped me to increase engagement and conversions. Finally, the detailed reporting and analytics tools have allowed me to track and measure the success of my campaigns and make data-driven decisions for future improvements.
Overall, Twilio SendGrid has been a valuable tool for the companies I have worked with, helping them to improve their email marketing efforts and achieve greater success.
What do you dislike about the product?
While I generally find Twilio SendGrid to be a valuable email marketing application, one area for improvement could be the email builder. While it is user-friendly and customizable, I have found it somewhat limiting in terms of design options and flexibility. For instance, the drag-and-drop editor could be improved to provide more advanced customization options, such as the ability to add custom HTML or CSS. Additionally, while there are a variety of pre-designed templates available, some of them may appear outdated or unappealing to certain users. Overall, while this is a minor issue, I believe it could be improved to provide a more modern and visually pleasing selection of templates.
What problems is the product solving and how is that benefiting you?
I have found that the platform solves a variety of problems commonly encountered in email marketing campaigns. One of the most significant benefits is the ability to ensure that emails are delivered to subscribers' inboxes, rather than being filtered out as spam. Twilio SendGrid's advanced email delivery infrastructure and authentication protocols help to maximize deliverability rates, which has been a major advantage for my campaigns. Additionally, the platform provides a range of tools for segmenting email lists based on subscriber behavior and interests, which helps to increase engagement and conversions. Twilio SendGrid also offers detailed reporting and analytics, which has enabled me to monitor the performance of my campaigns and make data-driven decisions to optimize future campaigns.


    Kaycee C.

Comparable

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
Twilio was very comparable to other platforms that I have used.
What do you dislike about the product?
Nothing seemed innovative about Twilio - but it was cost-effective and comparable!
What problems is the product solving and how is that benefiting you?
It was a good price for a decent product.


    Prashant S.

Complete Solution for All Your Email Marketing Needs!!

  • March 11, 2023
  • Review provided by G2

What do you like best about the product?
One of the Email Service Providers in the market with a complete end to end solution for all email marketing needs. In the current market scenario where you need one stop solution for your Promotional/Transactional emailers Twilio SendGrid offers their vast set of offerings for all your needs. Right from various templates that can be utilized as well as customization on the go. Real time analytics offers a window of performance review and then further impovise basis the business ask. Detailed analysis of your email campaigns along with a 24/7 support is impeccable.
What do you dislike about the product?
Not much is there to dislike about what they have to offer on the table. For small scale businesses the financial aspect might be of a concern but if you are looking for a long run email program that proves to contrubute to your business then the financial aspects can be overlooked.
What problems is the product solving and how is that benefiting you?
Ease of Usage & wide range of email templates helped in creating various campaigns that helped in benchmarking & understanding what is working and what not. A/B testing capabilities helped in a real time experiment result and then scaling of the winner version.


    Dinesh k.

Create Exceptionally successfully Email Marketing Campaign to reach your targeted audience

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Twilio SendGrid for my email marketing campaigns. The powerful integration and automation features have saved my organization many daily hours and effort. It's also incredibly easy to use and the dashboard is very intuitive.
What do you dislike about the product?
I've been using Twilio SendGrid for a few months now and it's been great. The user interface is easy to use and the customer service is top-notch. However, I do wish they had more email template options available as the current selection is quite limited and doesn't offer much in terms of customization.
What problems is the product solving and how is that benefiting you?
Twilio Sendgrid lets us quickly reach our targeted audience with essential updates about important academic events, admissions, workshops, and collaboration announcements.