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Reviews from AWS Marketplace

9 AWS reviews

External reviews

290 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gowtham B.

Best email marketing system in market

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
it helps our marketing side; because of Twilio SendGrid Email Marketing Campaigns our email campaigns' success ratio is coming more and we can easily monitor our whole campaign.
What do you dislike about the product?
nothing bad about Twilio SendGrid Email Marketing Campaigns
What problems is the product solving and how is that benefiting you?
Easy to monitor our email campaigns,
became our next marketing tools because of more email deliver will give us more response for our business


    Micah L.

The cornerstone of email marketing

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
It is fairly easy to use while being incredibly powerful
What do you dislike about the product?
I would love for it to be more accessible on an app and easier to integrate with other programs with less friction
What problems is the product solving and how is that benefiting you?
It is helping me create and deliver emails on a more reliable infrastructure that does not get marked as spam


    Wesley S.

Simple and quick way to get out email campaigns

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
The email editor is one of the best I've used. It's way easier to customize an email than in something like Mailchimp. The visualization of the templates feels more responsive to me.
What do you dislike about the product?
It was a bit of a challenge to import our existing email list, and we had to make a bit of manual correction when uploading an existing CSV file. Other than that there isn't much to complain about.
What problems is the product solving and how is that benefiting you?
Sending marketing emails to existing customers and users to let them know about growth opportunities and exciting updates in an easy and understandable way. Also, analytics on clicks and email bounces.


    Daniel D.

Email Marketing Platform that is mostly great

  • March 07, 2023
  • Review verified by G2

What do you like best about the product?
The built in email designer is solid for starting out, integrated with multiple 3rd part apps, and contact segments are easy to setup.
What do you dislike about the product?
There are a lot of times when the platform is really slow or lagging, issues sometimes arise where some segments don't fully populate correctly, primarily technical issues.
What problems is the product solving and how is that benefiting you?
Gives us an all-in-one email marketing platform that enables us to send to our list of contacts.


    Brent B.

Reliable email service for bulk business communications

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
SendGrid is easy to administer - easy scheduling, dashboard and interface are easy to use and user friendly, has good documentation and the learning curve is short.
What do you dislike about the product?
Billing and customer service are the sticking points for me. I've had multiple concerns about billing and asking questions and it takes forever to get customer service to respond and resolve.
What problems is the product solving and how is that benefiting you?
We needed ability to send bulk emails - both promotional and just ongoing communication. We have used other email service providers in the past but opted to try SendGrid after the Twilio acquisition.


    LYLE

AWESOME

  • February 28, 2023
  • Review verified by AWS Marketplace

I had just registered my account, and when I went to log in there was an error. I found a
notice in my email that my account had been suspended, but I hadn't used any services at
all.


    Parv S.

High quality email marketing solution

  • February 10, 2023
  • Review provided by G2

What do you like best about the product?
I have been a user of SendGrid API and email marketing solution since a while, and I absolutely love both of the products. The contact uploading & management is easy, and the editor is also very easy to manage.
What do you dislike about the product?
The limit of 6000 emails in free plan per month is ok, but there should be flexibility in uploading 2000 contacts at any time during the month. Currently, you have to wait for an entire billing cycle to update the Contacts.
What problems is the product solving and how is that benefiting you?
It is very easy to configure and get started. The users do not need too much information to create email marketing campaigns and execute them to the target audience.


    Aleena A.

Twilio SendGrid Email - A reliable and efficient solution for email delivery

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
I have been using Twilio SendGrid Email for the past few months and I am extremely satisfied with the service they provide. The platform is user-friendly and easy to navigate. It has a lot of features that have helped me to improve my email deliverability, such as real-time analytics, A/B testing, and email scheduling.

One of the things that I appreciate the most about Twilio SendGrid Email is its reliability. I have never experienced any downtime or delays in email delivery. The platform also offers great support, in case I need help with something, their team is always available to assist me.

Another feature that I found very useful is the ability to segment my email list and target specific groups of subscribers. This has helped me to increase the engagement and conversion rate of my emails.
What do you dislike about the product?
One thing that I dislike about Twilio is its pricing model. While they offer a wide range of services, their pricing is based on usage, which can make it difficult to predict costs, especially for businesses with fluctuating usage patterns. This can make budgeting and forecasting challenging, and it would be great if Twilio provided more flexible pricing options for users.
What problems is the product solving and how is that benefiting you?
Twilio SendGrid Email Marketing Campaigns is solving several problems related to email delivery and marketing efforts.

Improving email deliverability, Personalization and segmentation, Real-time analytics

Improving the deliverability of my emails, which has helped me to increase the reach of my campaigns.

Allowing me to personalize my emails, which has improved engagement and conversion rates.

Saving me time and effort by automating certain tasks.

Giving me access to real-time analytics, which has helped me to make data-driven decisions.

Enabling me to test different elements of my emails, which has helped me to optimize the performance of my campaigns.


    Priscilla M.

Great platform, great dependability

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and simple to understand interface. Great platform for send mass or bulk email in one a few simple steps
What do you dislike about the product?
Response time to wait for customer support feedback in unexpectedly longer than anticipated. The monthly fee is above my top price willing to pay for any service
What problems is the product solving and how is that benefiting you?
The email integrated marketing is the most beneficial. Increasing time to tend to other areas


    Accounting

As I was facing too many issues while verifying my business account for US

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Its is developers-friendly and easy to manage
What do you dislike about the product?
business account verification process is so tiresome
What problems is the product solving and how is that benefiting you?
Its a gateway through which we send emails to our users; it uses domain verification to ensure the best delivery rate.