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External reviews

214 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Deepak S.

Data Observability Tool Review

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
With Rakuten SixthSense Data Observability tool, data issues alerting has become very easy. The tool is very easy to use & integrate with other tools like Snowflake etc. Love the comprehensive dashboard for tracking all data metrics.
What do you dislike about the product?
new features & integrations should be added now i feel. Rest is all good.
What problems is the product solving and how is that benefiting you?
With this tool of Rakuten SixthSense, we are getting good data quality, better data freshness & the data pipeline monitoring is also improved. Better data & quality decisionss can be taken now leading to increase in company benefits.


    Adam T.

Database Observability finally stopped our endless database performance issues

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy using the Database Observability because it shows us our database performance data. Our team struggled with too many database logs and performance numbers until now. Viewing trends and database issues has become easy. Our database performance data appears on a single display screen. Our time increases because it gives us notice when database issues may become hard to solve. Database Observability detected a slow query before it could create a performance bottleneck. Our quick action prevented a disastrous system slowdown from happening. This tool helps us avoid problems by detecting them first. Our team saves three hours per week because we use its detailed reports during our weekly meetings.
What do you dislike about the product?
The waiting time for data synchronization creates annoying delays. Our troubleshooting process hit a delay because the data needed time to sync. Database Observability often shows technical problems during use and I faced several times when the app interface froze so I needed to restart the application. The delay in syncing causes minor problems but does not prevent you from working.
What problems is the product solving and how is that benefiting you?
Our database system handles problem detection faster than before. Past observations of events always came too late to prevent damage from materializing. Our system now detects and addresses issues automatically without making it to our users. Thanks to Database Observability our database system operates with greater initiative than before. Our weak view into database performance now has a successful solution.


    Computer Software

Database Performance Monitoring - Support Could Be better

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
SentryOne is solid performance monitoring tool, helps me get right into the problem
What do you dislike about the product?
Support i think has gone down in past couple years, it doesn't use to be like when there were an independent company.
What problems is the product solving and how is that benefiting you?
Helps in identifying slow running queries and hard ware issues


    Brandon S.

Solarwinds DB Monitoring Tool

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Its simply a set it and forget it. Gives us timely information so we can remediate issues as they have occured. Also provides a insight of the health of the DB structure.
What do you dislike about the product?
With the fields were more customizable. Also some of the analytics wish had more customizable features as well
What problems is the product solving and how is that benefiting you?
Shows us wait times on DB access times and allows us to make real time adjustments to help with customer expierences.


    Computer Software

Very easy to set up, quick and responsive support,

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
Simple to set up with command line, powershell module makes it easier for adding targets, managing them, conditions are directly exported. You just need to create yours additionally. Variety of actions, using powershell as an action is a big plus.
What do you dislike about the product?
There is a room for improvement of performance monitoring
Sometimes, checking top sql can be complicated, just because of the gui.
What problems is the product solving and how is that benefiting you?
We use Sentryone as a monitoring system, we monitor our databases, and set actions. Like send mail, execute powershell
For example when a sql service is down, sentryone detects it and execute a powershell on target and starts the service.
When there is failover, we use again send mail condition to create Pagerduty calls for DBA who is on call.
Other than this, we also monitor blockings and deadlocks, performance issues with certain queries etc.


    Hospital & Health Care

Insightful and actionable monitoring tool

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Ability to easily drill down from high level alert/warnings to detailed information about performance slowness culprits
What do you dislike about the product?
Volume of data presented can make it hard to focus on high/critical issues vs low priority issues.
What problems is the product solving and how is that benefiting you?
Alerting on issues and automating responses.


    Brent M.

Drill down on issues reported by staff

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
The key feature that has accelerated our internal debugging of user reported issues is the ability to drill down to the timeframe the user reported issues and identify where the issue existed then work with our internal teams to resolve the service and query that is causing user experience issues.
What do you dislike about the product?
the reporting and email reporting navigation could be better. allowing for opening items in new tabs in an easier way.
What problems is the product solving and how is that benefiting you?
Identification and resolution of issues reported by end users that effect their experience.


    Romario Martin

A Cross-platform database monitoring and management software with an excellent anomaly detection and patching process

  • May 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use SolarWinds Database Performance Analyzer for performance monitoring, tuning, and troubleshooting performance issues. It's mainly related to performance and the database community. Database administrators handle queries and system impacts.

What is most valuable?

The most valuable feature of SolarWinds Database Performance Analyzer is anomaly detection. It alerts you when things outside the norm are happening, and the feature that analyzes your indexes informs you if you have wide or overlapping indexes. It also helps identify SQL query bottlenecks, letting you know if something is taking longer than usual if a query plan has changed, and if you need to update statistics.

In terms of usage, it is straightforward to use, learn and understand. The patching process is smooth and explains each feature, including links to external resources for further reading. 

For how long have I used the solution?

I have been using SolarWinds Database Performance Analyzer for the past four years.

What do I think about the stability of the solution?

SolarWinds Database Performance Analyzer is very stable. It's well-maintained, and I haven't experienced any unplanned outages.

What do I think about the scalability of the solution?

The solution's scalability can be increased through the number of nodes in the SolarWinds Database Performance Analyzer. It isn’t tricky and majorly requires payment.

How are customer service and support?

The support team is excellent, very responsive, and quick to address issues based on severity.

How would you rate customer service and support?

Positive

How was the initial setup?

Maintenance requires minimal effort; usually, just one person is enough to check for new packages andupgrades.

What was our ROI?

SolarWinds Database Performance Analyzer has significantly improved our efficiency. It makes managing database servers 90% easier. It pinpoints issues without a deep dive, identifying bottlenecks and suggesting fixes.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is average. 

What other advice do I have?

SolarWinds Database Performance Analyzer's AI-driven analytics have enhanced our data management strategies through anomaly detection. It establishes a baseline of what is expected and alerts us to anything outside that norm, allowing for preventative monitoring and maintenance. Instead of customers reporting issues, the AI alerts us to performance-related problems in advance.

I would recommend the SolarWinds Database Performance Analyzer to others. It makes management more accessible and improved my skills thanks to the extensive knowledge available in the application. It helps distinguish between normal and abnormal behaviour and has a large user community. 

Overall, I would rate SolarWinds Database Performance Analyzer a nine out of ten.


    Francis F.

very good experience with Permformance Analyzer

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
You can easily find pain points, when some reports or quesryes are delayed, automate notidication of threshold
What do you dislike about the product?
by the time in use I couldnt find any beside not being too granular for user layout
What problems is the product solving and how is that benefiting you?
well we had a data base where our ERPwas connected almost every reports sales/purchase order was lasting too much generating discomfort on managements and C-level. Solarwinds help us pointing to the resources being used in the database with the issue.


    reviewer1327239

A database monitoring solution with anomaly detection capabilities

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our customers' main use cases revolve around database monitoring. While many existing tools can handle basic monitoring tasks, more complex scenarios arise in enterprises. In these cases, customers need to identify bottlenecks and optimize performance. This is where a database performance tool like SolarWinds Database Performance Analyzer comes into play.

What is most valuable?

In IT, problems often occur in areas such as applications, web interfaces, or databases. The tool allows users to easily determine the root cause of these issues, whether they stem from the network layer, database layer, or elsewhere.

According to our clients, one of the standout features of SolarWinds Database Performance Analyzer is its advanced anomaly detection capabilities. While the tool may not heavily emphasize AI or ML, its advanced analytics and machine learning functionalities monitor extremely well. 

What needs improvement?

One area where the tool could improve is by adding support for additional databases. For instance, supporting newer databases like Couchbase or MongoDB would be beneficial. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I would rate the tool's stability as eight or nine out of ten. 

What do I think about the scalability of the solution?

While the tool performs exceptionally well for small and medium-sized enterprises, there may be scalability issues for very large enterprises. Scalability could be improved, particularly in accommodating more servers and databases. Currently, there may be challenges with scalability, requiring the addition of multiple instances to address these limitations. My company has six to eight customers. 

How are customer service and support?

The technical support has been excellent. We've had a great relationship with the support team; they've been very proactive. Whenever we needed assistance, they responded within 24 hours. 

How was the initial setup?

The solution's deployment is of medium complexity. It can be completed in a few weeks. 

What's my experience with pricing, setup cost, and licensing?

Customers need to pay for the subscription-based license annually.

What other advice do I have?

My recommendation would be to explore SolarWinds SAM for database monitoring. SolarWinds SAM can handle alerts and cover various aspects like server, application, and database monitoring. However, if there are specific metrics or use cases that SolarWinds SAM cannot address, consider looking into SolarWinds Database Performance Analyzer. 

I rate the overall product an eight out of ten. Databases are critical for large enterprises, and customer satisfaction is paramount, particularly for such businesses. Implementing tools like the product is essential to mitigate any potential dissatisfaction. It allows database administrators to address issues before customers even notice problems such as lag.