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Reviews from AWS customer

19 AWS reviews

External reviews

419 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Carl B.

Solid, open source

  • February 20, 2023
  • Review provided by G2

What do you like best about the product?
FreeBSD based, using familiar and trustable code
What do you dislike about the product?
Very slow release schedule for open source version
What problems is the product solving and how is that benefiting you?
Much better solution than router-based firewalls


    Hans V.

Powerfully firewall, easy user interface

  • February 20, 2023
  • Review provided by G2

What do you like best about the product?
Online documents are great, even when rarely needed
What do you dislike about the product?
Possibly other firewalls have more features, but rarely needed
What problems is the product solving and how is that benefiting you?
Both private and for an international organization pfSense functions as border device


    Verified User in Pharmaceuticals

It's an good firewall for small office where we explore multiple things.

  • February 20, 2023
  • Review provided by G2

What do you like best about the product?
1. East to install.
2. Alert notification on time.
3. Package feature is also good and time to time updated.
4. Ntopng is good looking for monitoring.
5. Openvpn service is also very supportive for remote users.
What do you dislike about the product?
1. Backup and recovery process needs to be easy to support.
2. Auto backup process also does not work sometimes.
3. Log management system needs to enhance.
What problems is the product solving and how is that benefiting you?
We are using it at covid time for remote users via VPN services it's easy to access and support users also.
LAN management is also smooth.
HAproxy also fantastic service.


    john c.

Responsive support

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
Provides a variety of security options for all types of enviroments.
What do you dislike about the product?
I cant think of anything at this time that I dislike.
What problems is the product solving and how is that benefiting you?
blocking ads and malicious software. I benefit by having happier users.


    Felipe T.

Do what you need and more!

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
Can tune and set pretty much anything related to networking. Another exciting aspect is the ability to download and install plugins, which add extra functionality to an already very functional device.
What do you dislike about the product?
On whatever section of the GUI you are in, there are many possible settings, but leaving them with their default values will suffice most of the time. I wonder if pfSense should have a quick settings view with only the most used options to make it easier for those who do not need all these extra settings.
What problems is the product solving and how is that benefiting you?
I got a pfSense to replace the router provided by my ISP. I got much more than a simple hardware upgrade. I'm studying about the pfSense capabilities and I'm getting very pleased with all the features it has and now I'm slowly implement in my network those features I deem useful to me.


    Yousif H.

Open source is the way to go if you have a little patience

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about pfSense is its web UI, hands down. Nothing comes close. Also great: FreeBSD o/s, and open source nature. Proprietary vendors still have not caught up on GUI or price.
What do you dislike about the product?
It's not quite as reliable as some of the high-end vendors. Cisco IOS is basically bulletproof. I've had bad experiences with Netgate hardware, too. But you can't compare the value-for-money.
What problems is the product solving and how is that benefiting you?
all-in-one VPN, edge routing, general network appliance (DNS, DHCP). Eliminates the need to run dedicated VMs or machines for these services. It's made things more streamlined in terms of administration.


    Doug L.

Powerful and user friendly

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
I value being able to run sophisticated software in an easy to use interface. It's constantly being developed and the support is top notch in the rare event that I need to use it.
What do you dislike about the product?
Debugging the firewall policies can be difficult as there is no great real time tool to do so. Finding the offending rule is a especially a challenge with the dynamic block lists.
What problems is the product solving and how is that benefiting you?
Securing our office's internet access. We block users from being able to go to questionable destinations, which mitigate the risk of downloading malware and participating in bot nets


    Raffaele S.

LAN/WAN Manager

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, price, availability, and features.
What do you dislike about the product?
Nothing I dislike, but if you need something...maybe a more modern GUI
What problems is the product solving and how is that benefiting you?
The main problem is hardware availability and with pfSense they have equipment in stock


    Computer Games

An exceptional option for home use/small business

  • November 11, 2022
  • Review provided by G2

What do you like best about the product?
pfSense is highly customizable and can be configured to meet a diverse set of needs.
What do you dislike about the product?
Sometimes the documentation or tool tips in different parts of the GUI is not the clearest.
What problems is the product solving and how is that benefiting you?
pfSense having built-in support for dynamic DNS with a variety of providers and support for Let's Encrypt has simplified a lot of my management for my home network.


    Zoltan F.

Reliable and good set of tools

  • November 03, 2022
  • Review provided by G2

What do you like best about the product?
I have used pfSense on 3 installations for over 5 years. It installs easy, basic setup is easy, so as the daily operation.
When I selected it I evaluated using plain Linux tools on Ubuntu server and Zentyal. pfSense gave me the functionality and ease of use I needed.
I also find it reliable. After loading an updated driver few years back, which caused me some headache, I had no issues with reliability. I very rarely reboot it, usually only in case of some maintenance. As of today, it has been running 79 days since the last reboot.
What do you dislike about the product?
Some functionality are not so easy to figure out how to configure for the first time, or not so easy to find in the menus. This applies e.g. to a bit more complicated routing.
Over the years I had an issue that when load towards the internet was constantly high (well, relatively high - I have 100/100 Mbit/s connection), than occasionally it would freeze. After some googling I found the solution, it needed an updated NIC driver, the one it came with (allegedly the one built into BSD) was having a bug.
What problems is the product solving and how is that benefiting you?
Home office internet router
OpenVPN based remote access
Site-to-Site VPN tunnel
Implementing IP plan, by allocating DHCP addresses in a friendly UI
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