Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

15 AWS reviews

External reviews

417 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ahmed Mrosy

Free, effective, and very easy to install

  • February 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it for the backup line for the internet. When the internet is disconnected, we transfer to pfSense.

What is most valuable?

We only use it for the backup internet connection. It is effective. We have not had any problems.

What needs improvement?

We have not had any problems with it, and we also do not have a need for any new features. If anything, its reporting can be better. Sophos has better reporting than pfSense. Sophos has more detailed information. pfSense is not as detailed. It is summarized.

For how long have I used the solution?

I have been using pfSense for six months.

What do I think about the stability of the solution?

It is stable. I would rate it an eight out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a seven out of ten for scalability.

How are customer service and support?

I have not used their support.

How was the initial setup?

The installation of pfSense is very easy. It took two to three hours.

It is easy to maintain. We did not have to do any maintenance of pfSense since we installed it.

What's my experience with pricing, setup cost, and licensing?

It is free. It is open source.

What other advice do I have?

We have not used the VPN capabilities of pfSense. We also did not have a need to integrate pfSense with any service.

I would rate pfSense a nine out of ten.


    Michael P.

Wide array of hardware with flexible software

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The pfSense software is widely-known and very flexible. There are considerable resources on the Internet, from books to videos. Good technical support from Netgate.
What do you dislike about the product?
I'm used to configuring routers and firewalls for my advanced home network. pfSense had a learning curve for me. It would be nice if there were a more intuitive visual interface where it's more obvious that firewall rules and DHCP servers are based on interfaces, and aliases are definitions that go into the rules and such.

Also, it should be much easier to analyze and reduce bufferbloat and other common connection nonidealities.
What problems is the product solving and how is that benefiting you?
The Netgage 1541 provides more than enough throughput for my 1.6 Gbps Internet connection. It provides support for the isolated wireless networks in my house, and has two 10 Gbase-T connections for connecting to my primary switch.


    Computer & Network Security

Satisfaction

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
My general confidence in its high security level (on the condition that its configuration is errorfre)
What do you dislike about the product?
1. Sometimes I experience uncertainty in how to interpretate and/or configure and understanding consequences of firewall configuration commands.
a. One example of my experience: I did create firewall commands for an OPT interface (on SG-1100, as well as on SG-2100), in order to setup Netgear WiFi Routers R6020 to the OPT Interface as their WAN. However, when I looked at Netgear router logs, there used to be an abundancy of log entries indicating DOS Attack. Therefore, I assume that I didn't manage to secure the OPT interface against incoming traffic from the Internet.
b. Another example that I do not understand: Log entries in pfSense (System, General) containing text "now monitoring attacks", quite a lot of entries.

2. Use of PHP in pfSense which, to my knowledge, is not a completely reliable web language, and often is subject to security vulnerabilities.
What problems is the product solving and how is that benefiting you?
Secure Electronic communication from my home (Stationary computers, Laptops, Smart phones, WiFi AP and router (since a few days, no longer including Netgear WiFi routers having OPT as its WAN interface)


    Primary/Secondary Education

Netgate user review

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Someone that can help support the product when time is of the essence. Once we received our product, it was of high quality with high quality support.
What do you dislike about the product?
Their support is a bit clunky, and the ordering process was opaque.
What problems is the product solving and how is that benefiting you?
A reliable firewall gateway that I can learn once and keep as the main , industry standard firewall so I don't keep having to switch vendors.


    Christian H.

Great open source firewall, good hardware

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
I have been using pfSense for many years. First on my own hardware and later on netgates hardware. The System is easy enough to use but also gives you the ability to have fine tuned rules.

I think because the pfSense Firewall software is open source and has a very large community you have a higher chance to find solutions to edge cases than with other non-open source firewalls. Some solutions might feel a bit hacky but there's always a way to get the software to behave like you want
What do you dislike about the product?
I have had a few clients which have the 1000+$ Netgate 7100 hardware firewall which have had heat related problems (total freeze if the temperature exeeds a value that it was easily reaching in normal use).

After opening the case I realized the heat sinks were mounted in the wrong orientation (not with, but against airflow) which seemed to be a production error because later versions of this firewall had the fans on the side and the rotated orientation would make sense there but not with the version my customers had.

After fixing the orientation of the heat sinks I had no more overheating problems though. Thanks to the standard hardware it was easy enough to fix.
What problems is the product solving and how is that benefiting you?
pfSense is a good blend of a for-profit company and open source software. They benefit from the large community which is there because it is open source, and companies benefit from having Netgate as a primary contact for support.

The market for open source firewall software is not very large and pfSense is the main choice for people who want to use open source and selfhostable software.


    Pappu A.

Best firewall

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
All in one package. it has firewall and router and other plugins for proxy etc..
What do you dislike about the product?
Pfsense doe3s not have the any network monitoring packages etc..
What problems is the product solving and how is that benefiting you?
firewall and proxy and it works well


    Government Administration

Robust, great thoughput, stable and extremley reliable.

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The product provides high level of security with high troughput, and is extremely relaible.
What do you dislike about the product?
Can be a bit daunting with a high learning curve to set up the first time, for a non technical person.
What problems is the product solving and how is that benefiting you?
Reliable firewall platform, that allows me to work at home without interuption in connection nor degraded connection speed.


    Luca D.

Ten years of experience in using pfssense, more than forty firewalls administered.

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The software is flexible, working well in KVM-type VMs that I mainly use. With a little practice you can do anything with it.
What do you dislike about the product?
There are required features that have been lost for years and never implemented, such as a centralized administration console for sets of firewalls.
What problems is the product solving and how is that benefiting you?
Routing, centralized VPN, firewall.


    JoseMorales3

Offers robust features, including advanced firewalling, routing, VPN connectivity and traffic shaping

  • January 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

One of our clients operates multiple branches, and we've implemented a solution involving feature and IP address tunnels connecting these branches. The main branch serves as the hub, housing the Central PBX and providing services to the other branches.

How has it helped my organization?

We use pfSense to handle VPN connections, extending to remote workers in our various branches as well.

The feature I find most valuable for fulfilling network security requirements is pfBlockerNG. It offers exceptional visibility and filtering capabilities, without the need for dedicated hardware or recurring expenses. Unlike other solutions, pfBlockerNG operates seamlessly and continuously without additional costs or maintenance concerns.

The traffic shaping and bandwidth management features of pfSense significantly enhance our network performance. The inclusion of a QoS wizard simplifies the process, eliminating the complexity often associated with configuring QoS on other platforms like Cisco routers. With pfSense, utilizing the wizard streamlines the setup process, making it accessible and effective for users without requiring an advanced understanding of networking intricacies.

There have been specific incidents where the reporting and monitoring tools of pfSense played a crucial role in identifying and resolving network issues. In one instance, we received complaints about internet connectivity problems affecting productivity across the business. Upon investigation, I discovered that the issue stemmed from excessive bandwidth consumption caused by multiple HD camera streams being watched simultaneously. Utilizing pfSense's reporting and monitoring tools, I quickly pinpointed the source of the problem and implemented measures to alleviate the network congestion. These tools are invaluable for identifying resource-intensive processes and resolving performance issues effectively.

The process of integrating pfSense with other tools and services has proven to be quite straightforward thus far. While there may be a slight learning curve at the outset, particularly for those less familiar with networking concepts, it becomes manageable with experience.

What is most valuable?

The most valuable feature, for instance, is the ease of migrating configurations between different Netgate devices housed in the same box. This capability simplifies troubleshooting, as it allows for faster identification of DNS discrepancies or any other issues compared to proprietary systems. With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies. The interface, prioritizes network principles, making it intuitive for those familiar with networking concepts to navigate and achieve desired outcomes efficiently.

What needs improvement?

It lacks a solution for SD-WAN integration. I believe improving integration with various antivirus vendors could be beneficial. Partnering with trusted antivirus providers such as Bitdefender or Sophos as an add-on feature could enhance the antivirus capabilities of pfSense. Incorporating a centralized management console for easier administration would be a valuable addition.

For how long have I used the solution?

I have been working with it for over five years.

What do I think about the stability of the solution?

The stability of pfSense is exceptional. I've only encountered one instance of hardware failure, which was due to an electrical issue. Otherwise, all other deployments have been reliable. I would rate it nine out of ten.

What do I think about the scalability of the solution?

The scalability of pfSense is impressive. I've witnessed its capabilities firsthand, especially when it was deployed in environments supporting up to seven thousand employees. I would rate it nine out of ten. Currently, pfSense is our top recommendation for clients, tailored to their budget and specific requirements. Depending on the client's needs, such as compliance with PCI or HIPAA regulations, we may suggest models that offer corresponding features and evaluations of network security. This flexibility allows us to cater to clients with varying compliance needs, ensuring they receive suitable recommendations.

How are customer service and support?

In terms of technical support, I primarily rely on the forums whenever I have a question or need technical information. I've found that the answers I seek are often readily available there. While pfSense does offer paid support packages, I haven't had the opportunity to utilize them yet.

Which solution did I use previously and why did I switch?

The main difference between Fortinet and pfSense lies in their integration with different vendors. While pfSense offers integration with multiple commercial antivirus solutions, Fortinet primarily provides its own antivirus offering. However, the effectiveness of the antivirus provided by pfSense may not be as high as some other options available in the market. In terms of cost, pfSense offers a one-time payment for cloud services, providing continuous service without ongoing fees. On the other hand, Fortinet's pricing structure may seem appealing initially, but if you wait until close to the license expiration date, the renewal cost significantly increases, which could result in unexpectedly high expenses.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

To set up pfSense, you start by configuring firewall rules to allow the necessary traffic. Once that's done, you can explore and download additional security packages from the package manager to enhance your environment's security. The initial setup is quick, typically taking around ten minutes for a basic configuration. However, if you're integrating features like pfBlockerNG, it may take a bit longer as you need to ensure you're not inadvertently blocking any essential services. Despite this, the task can be managed by a single person, such as an IT manager.

Maintenance tasks, such as checking logs and ensuring updates are running smoothly, are typically handled by two designated individuals. They connect to the firewall periodically to perform these checks. While we do have a management console, it's not fully integrated with the pfSense Manager (PSM) solution. Having a dedicated management console that allows remote management of all wireless devices would be ideal, as it would streamline the process of making changes across multiple devices.

What's my experience with pricing, setup cost, and licensing?

The price point is highly competitive. The cost varies depending on the license type, such as licenses for eight to five support or twenty-four seven support. Opting for twenty-four-seven support significantly increases the price, reaching around ten thousand to thirteen hundred dollars. I would rate it four out of ten.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Glenn Ace Tenorio

User-friendly, easy to manage the firewall, rule-wise and interface-wise

  • January 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our most common use cases are for our corporate firewalls, and currently, I'm using it as our school firewall. So it's our perimeter firewall. So, we're running three firewalls on our network. 

So we have separate networks each because we have, like, different use cases. So we're running three at the moment.

We've been running it for six years now, and so far, it's been good.

How has it helped my organization?

Netgate pfSense has been utilized to create and manage VPNs within our organization. So we're running pfSense with VPN on one of our private cloud providers. So we're using IPSec VPN on that.

For everyday tasks, we just get alerts. It's anything that's suspicious, including from our Netgate. So, it's part of how we maintain cybersecurity in our school. This is working alongside our endpoint security solution. 

We were using an open-source endpoint solution for that. So we're integrating that with the one we have on pfSense. 

What is most valuable?

The ease of use. Like, it's easy to manage the firewall, rule-wise and interface-wise. For me, it's quite easy and friendly to use.

We have a set of rules so that it can manage all of our rules. We have a complex network here in our school. We have a lot of rules running, so it's really easy to match all of those rules using pfSense.

Integrating pfSense with other products was a bit tedious at first. We researched and tested for about a month, so it was not too hard but not instant.

What needs improvement?

For the third-party packages, I'd rather have it built-in, like a core feature of pfSense, part of the core model. This feature of pfSense would be great, instead of relying on a third-party module.

For how long have I used the solution?

I have been using it for six years. 

What do I think about the stability of the solution?

It's about 95% stable, not perfect, but quite reliable.

What do I think about the scalability of the solution?

If I needed to scale it and merge our pfSense machines into one, I'd prefer a dedicated hardware appliance instead of running multiple x86 servers on the firewall.

We have around 4,000 endpoints. 

How are customer service and support?

I reached out to support for an unusual CPU usage issue after an upgrade. They were responsive, and even though I ultimately found a solution, they were helpful in diagnosing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Fortinet. We opted for pfSense because of budget limitations. pfSense was a more affordable solution for our requirements.

pfSense is easier to manage and offers modularity for features. With FortiGate, everything is there, but we might not need everything, and too many features can be challenging.

How was the initial setup?

The initial setup is very straightforward and intuitive. 

We use the pfSense software directly and install it on our rack servers. So, we're adding three instances of that.

What about the implementation team?

I handle all the deployment processes. I am the core manager for the entire infrastructure, so I manage and deploy everything.

I consider how many users and gigabytes we expect on the network and try it on a test network first to validate before actual deployment.

Just my core team members manage the whole deployment, so that's enough for us.

Migrating the old one to the new one took around a month because we have many rules, and the new Netgate was quite different.

From the maintenance perspective, it is not difficult at all. 

While configuring or maintaining pfSense, we had high CPU usage on one firewall, but the GPAC subscription provided a good response. The support team was helpful, and we resolved it in a few hours. So, we had good support because of the support subscription. 

What's my experience with pricing, setup cost, and licensing?

We just have the yearly support subscription.

Which other solutions did I evaluate?

I just found pfSense online. I just tried it out on a home lab and found it worked well enough for us. So, just started out, like, searching online and responded and tried it.

What other advice do I have?

I would advise you to try to estimate your network first and do a test network just to have a proof of concept of what you want to run and check the routes you want to run against your network, making sure that your requirements are valid before deploying it.

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises