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External reviews

436 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Best tool to analyse the application performance

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Tracing the request which are killing the performance of application.
What do you dislike about the product?
Didn't observe till now but will share if i encounter any.
What problems is the product solving and how is that benefiting you?
I monitor my app using new relic and optmize the code based on obervations.


    Retail

NewRelic APM

  • August 09, 2020
  • Review provided by G2

What do you like best about the product?
Application Process Monitoring including JVM, Heap Memory, Non-Heap Memory, Application insight memory consumption.
Easy to use
Accurate Result
What do you dislike about the product?
Everything is so perfect and smooth without any difficulty
What problems is the product solving and how is that benefiting you?
Memory Leakage issue
JVM Tunning
Recommendations to others considering the product:
Great tool for monitoring purpose and insight of application monitoring


    Hemant K.

APM is best in class

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Ease with which APM agents can be configured and give deep application insights is what I find best in it
What do you dislike about the product?
I would like more application support for eg. Ruby etc to be there
What problems is the product solving and how is that benefiting you?
More or less we deal with application deadlocks and API queries with 4xx and 5xx errors
Recommendations to others considering the product:
I advise everyone to give a shot at this beautiful product which would definitely help you debugging your application


    Hasan B.

Software Engineer

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Its a real time analytical tool and very helpful to keep know about your application and server response on every request. I also use it for bug fixing.
What do you dislike about the product?
Maybe it have to be improve from other developers point of view but from my point of view, I have not seen anything wrong with it.
What problems is the product solving and how is that benefiting you?
Mostly we install it on our production server for see the number of request and response of our multiple websites on same server, but it also show us PHP notices which we fix to improve the site functionality.
Recommendations to others considering the product:
Its simple and very helpful. This tool not only give stats of script execution but also shows the database execution and response time.


    Rajan P.

New Relic has been critical for achieving operational excellence.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Extremely simple integration with the New Relic agent.
What do you dislike about the product?
No feature to share the graph/traces over an email. We have to keep taking screenshots for our operational performance reviews.
What problems is the product solving and how is that benefiting you?
We use New Relic to solve the following :

1. Tracing multiple API level and non async transactions such as crons, message consumers, business logic, database (RDS, Dynamo, Redis) connections.
2. Test the performance of our Database queries or other external service calls as a proportion of the entire API level transaction performance.
Benefit: This helps us identify bottlenecks in our performance.
3. Trace JVM level metrics of our services .
Benefit : Helps us analyze and fine tune the garbage collection and identify memory leak patterns.
4. Updates for memory, CPU and transaction level errors / failures. We can view theses failures manually or can set alerts on them which are then integrated with email and Pagerduty.
Benefit: These help us resolve operational errors/inadequacies at the earliest.
5. Analyze the traffic, the load and the performance of our APIs and services.
Benefit: This helps us understand end user /client behaviour and helps us fine tune our services better for best performance on high traffic transactions.


    Nika M.

"New Relic Insights - Great Analytics tool

  • July 12, 2020
  • Review provided by G2

What do you like best about the product?
New Relic Inisghts is a analytical tool, it can provide visualization of real-time data, our company uses to track site load times , how many users viewed our page with a certain device , what ISP were they using and etc , its a very powerful tool that has a lot of features,
It has a great UI, provides a of analytical necessary information , has a great integrative capabilities
What do you dislike about the product?
I highly recommend this tool, can't say anything bad about it
What problems is the product solving and how is that benefiting you?
It gaves us opportunity to track Site perfomance , to give users a great experience and detect any problems that occur


    Stewart W.

Invaluable performance monitoring

  • April 28, 2020
  • Review verified by G2

What do you like best about the product?
Effectively real time stats. Detailed performance insights with minimal setup and negligible impact on the hardware performance.
Good portal for application metrics review.
Very reliable and we have seen very few / if no real outage. Integrates well with alerting tools.
What do you dislike about the product?
The best way to navigate the stats / details can be difficult to get your head around at first, so worth setting aside sufficient time to learn how to use and make the most of.
It is not a cheap product, so beware of you ROI and plans for usage to ensure you get maximum value.
What problems is the product solving and how is that benefiting you?
Production performance monitoring in order to avoid and identify performance bottlenecks.
APM has given us a really useful tool to identify the major causes of performance issues from an application and database standpoint.
Recommendations to others considering the product:
Price will be one of the major considerations for APM as it is not a cheap product. New Relic are very easy to deal with so worth contacting support and getting a trial (and getting help setting up) so you can fully evaluate to see the value this can bring to you.
Make sure you look at the other New Relic tools that can be used in conjunction with APM. We also use Infrastructure component, Alerts and Synthetics.


    Lasha J.

Great tool for user experience performance tracking

  • April 21, 2020
  • Review verified by G2

What do you like best about the product?
Tool provides detailed info about application performance on browser level. Metrics like errors, web site performance can be collected, which helps to determine issues. API integrations are good and alerts, I like them, full with info.
What do you dislike about the product?
Its more likely what I would like to see in this tool, exceptions on browser level would be very good to have at place.
What problems is the product solving and how is that benefiting you?
web site performance tracking are possible with new relic browser module. Quick detection of performance degradation, detailed alerts can be useful, especially after releases.


    Ucha D.

New relic insights - realize and analyze

  • April 19, 2020
  • Review provided by G2

What do you like best about the product?
We have 2 products form new relic, browser and insights. Using it is quite simple and easy to understand, charts and buttons are modifiable, Creating custom charts of your liking is relatively easy and you can have any kind of data present.
What do you dislike about the product?
Thing's I dislike are pricing the most, there are many tools on the markets that provide cheaper services. Also for a user who has not used its queries before, It might be little challenging.
What problems is the product solving and how is that benefiting you?
We are monitoring website performance with new relic everyday and analyze the data for every provider, device and ETC. Its in our interest that our website performance is in our determined margins.
Recommendations to others considering the product:
Considering the cost, you must analyze its every feature and if it justifies it, you should definitely get it . Its custom charts and dashboards creation is very good and useful.


    Retail

Good and essential tool for monitoring purpose

  • March 28, 2020
  • Review provided by G2

What do you like best about the product?
Ease of access,
graphs are shown with all the details, it makes it easier to understand.
Server login is not required every time to check the details.
What do you dislike about the product?
Global search is not possible, rest everything is fine
What problems is the product solving and how is that benefiting you?
Able to handle all the monitoring related activities on this tool. Server login is not every time required to check details.
Can link this tool to other ticketing softwares
Recommendations to others considering the product:
Good tool for monitoring purpose